Luna Spas Reviews

Name: Luna Spas
Rating: 4.90

4.9 Rating 68 Reviews

99 %

of reviewers recommend Luna Spas

Company Reviews

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4.9

Based on 68 reviews

Customer Service
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Phone:

01254 786 444

Email:

info@lunaspas.com

Location:

5, Whitebirk Road, Blackburn
BB1 2AW

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Luna Spas 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered our bath from Luna Spas a couple of years ago and are really impressed with its quality, which matches their customer service. We had many questions, which their staff patiently and accurately answered - going above and beyond to get pictures at different angles to help us make our final decision. We’re very thankful and continue to enjoy a long wallow!”

Luna Spas 5 star review on 13th April 2023

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“Nick was very helpful and answered all of my installers questions. He was also very accommodating and got the spa bath to us within a tight time frame. Highly recommended.”

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“Good looking bath with plenty of jets and nice finish. Very powerful jets!”

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“Customer service was very good with Nick available do discuss and describe the various options the price was reasonable so when we did order the spa bath arrived the week it was scheduled for. Once installed we were very happy with the spa bath very powerful and relaxing also definitely helps aching joints.”

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“We've had the bath installed for over 6 months now and it's working great and we've had no issues. It's a great bath with so much more power than our last whirlpool bath. Great service from a great company, providing a fantastic high quality product.”

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“Great to hear from you. The tub is doing great. Everything is still working absolutely fine. It’s definitely one of the focal points in my bedroom hence why it was super important for this to be right when we first spoke. I remember thinking at the time we probably wouldn’t speak again after 12 months but here I am messaging you!! I’ve attached a video and some pics so you can see what it looks like xx”

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“I utterly love my bath. I’ve a spinal condition and the jets are like getting an actual massage. I’ve used a hot tub and had a jacuzzi bath in my previous home but nothing compares to this bath; it’s deep, powerful jets, and simply luxurious. Nick was extremely helpful and even customised the bath for me. There was a crack on one of the jets and Nick sent a replacement in the post without any bother and explained how to change it. The customer service is exceptional. Could not be happier.”

Luna Spas 5 star review on 21st October 2024

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“Having been very badly let down by another bath company and having to cancel our order (we’d waited over 6 months!!), I reached out to Luna Spas. Nicholas was fantastic, helping me choose the whirlpool bath that would fit into the space we had. From start to finish he kept me informed. The bath was delivered and today we’ve had it fitted. It’s perfect. Thank you.”

Luna Spas 5 star review on 17th July 2024

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“I have found that I always get an excellent service from Luna Spas. We recently required replacement taps, which were quickly sorted and sent for us, within a few days. During the years we have had our bath, we have needed other replacement parts and Luna Spas have been helpful and efficient on each occasion. I will continue to recommend them!”

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“Very prompt delivery and very well made, a fantastic addition to our bathroom”

Luna Spas 5 star review on 15th June 2022

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“Excellent customer service. We unfortunately had to delay the delivery of our bath due to our plumber letting us down and we were unable to store it at home, but Luna Spa were great and re arranged delivery to suit us. I am very pleased with my new bath now it’s finally installed and there is nothing better than relaxing in it after a long day. My youngest granddaughter loves coming for a bath at Grandmas now!!”

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“I was after a freestanding whirlpool bath with the jets custom positioned specifically around lower back area. I thought I was probably looking for the impossible, but Luna spas made it for me and I’m delighted. I had a telephone call with Mani, who knows all there is to know about the subject, and great customer service from Nicholas who promptly answered all my emails. Highly recommended, fantastic bath and very happy customer. Thankyou.”

Luna Spas 5 star review on 27th April 2022

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“Great service. Requested a short lead time which was met. Bath was delivered on time and well packaged. Really pleased with the bath, top quality. I wouldn't hesitate to recommend!”

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Luna Spas is rated 4.9 based on 68 reviews