Luna Spas Reviews

Name: Luna Spas
Rating: 4.91

4.9 Rating 57 Reviews

98 %

of reviewers recommend Luna Spas

Company Reviews

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4.9

Based on 57 reviews

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Phone:

01254 786 444

Email:

info@lunaspas.com

Location:

5, Whitebirk Road, Blackburn
BB1 2AW

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Luna Spas 5 star review on 7th November 2024

David

Luna Spas 5 star review on 22nd October 2024

Pauline Mouat

K Mell

M Samuels

Luna Spas 5 star review on 21st October 2024

Corrine S

Anonymous

Anonymous // 01/01/2019

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“We've had the bath installed for over 6 months now and it's working great and we've had no issues. It's a great bath with so much more power than our last whirlpool bath. Great service from a great company, providing a fantastic high quality product.”

Helpful Report

“Great to hear from you. The tub is doing great. Everything is still working absolutely fine. It’s definitely one of the focal points in my bedroom hence why it was super important for this to be right when we first spoke. I remember thinking at the time we probably wouldn’t speak again after 12 months but here I am messaging you!! I’ve attached a video and some pics so you can see what it looks like xx”

Helpful Report

“We have had this for a year now and could not be happier with the bath. We have not had any issues with it and any questions we had pre purchase were always answered promptly. I would highly recommend this 1800x800 Carron Quantum DE, 14 Jet Quantum Whirlpool Bath ”

Helpful Report

“I utterly love my bath. I’ve a spinal condition and the jets are like getting an actual massage. I’ve used a hot tub and had a jacuzzi bath in my previous home but nothing compares to this bath; it’s deep, powerful jets, and simply luxurious. Nick was extremely helpful and even customised the bath for me. There was a crack on one of the jets and Nick sent a replacement in the post without any bother and explained how to change it. The customer service is exceptional. Could not be happier.”

Helpful Report

“Luna Spas listened to our requirements and tailored a bath which is a joy to use and was installed by our plumber and commissioned with just one quick call for guidance that helped finish the job as planned. The price was fair and the quality has proven itself . Every bath is relaxing and enjoyable, particularly after some hard work. We fitted a water softener to obtain the best effects with a corresponding reduction of limescale and the cleaning issues it brings. Luna Spas' staff were always accessible to help us finalise our choice and agree design features including positioning of service connections etc.”

Luna Spas 5 star review on 11th October 2024

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“Wonderful Company; would not look elsewhere. Nick is extremely helpful & knowledgeable & the customer service I experienced was superb. Thank you Luna Spas..11/10/24”

Helpful Report

“Having been very badly let down by another bath company and having to cancel our order (we’d waited over 6 months!!), I reached out to Luna Spas. Nicholas was fantastic, helping me choose the whirlpool bath that would fit into the space we had. From start to finish he kept me informed. The bath was delivered and today we’ve had it fitted. It’s perfect. Thank you.”

Luna Spas 5 star review on 17th July 2024

Helpful Report

“Excellent customer service all along the way- from information while researching which bath to purchase, to manufacturing updates, delivery, and after installation re questions about operating the spa bath controls. We highly recommend Luna Spas for spa baths or any other design of bath.”

Luna Spas 5 star review on 19th March 2024

Helpful Report

“We ordered our bath from Luna Spas a couple of years ago and are really impressed with its quality, which matches their customer service. We had many questions, which their staff patiently and accurately answered - going above and beyond to get pictures at different angles to help us make our final decision. We’re very thankful and continue to enjoy a long wallow!”

Luna Spas 5 star review on 13th April 2023

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“I have found that I always get an excellent service from Luna Spas. We recently required replacement taps, which were quickly sorted and sent for us, within a few days. During the years we have had our bath, we have needed other replacement parts and Luna Spas have been helpful and efficient on each occasion. I will continue to recommend them!”

Helpful Report

“Quality product, very happy with all of the functions, the heater was definitely worth the extra money”

Luna Spas 5 star review on 18th June 2022

Helpful Report

“Great Service and i love the bath. I have had it for over a year now and and its been amazing. love the mood light and the the Jet fill is really good. never gets cold either as the inline heater works perfectly. Me and the Wife have an end each and there is bags of room :)”

Luna Spas 5 star review on 15th June 2022

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“Very prompt delivery and very well made, a fantastic addition to our bathroom”

Helpful Report

“Excellent customer service. We unfortunately had to delay the delivery of our bath due to our plumber letting us down and we were unable to store it at home, but Luna Spa were great and re arranged delivery to suit us. I am very pleased with my new bath now it’s finally installed and there is nothing better than relaxing in it after a long day. My youngest granddaughter loves coming for a bath at Grandmas now!!”

Helpful Report

“I was after a freestanding whirlpool bath with the jets custom positioned specifically around lower back area. I thought I was probably looking for the impossible, but Luna spas made it for me and I’m delighted. I had a telephone call with Mani, who knows all there is to know about the subject, and great customer service from Nicholas who promptly answered all my emails. Highly recommended, fantastic bath and very happy customer. Thankyou.”

Luna Spas 5 star review on 27th April 2022

Helpful Report

“purchased a Quantum DE whirlpool bath from Luna Spas in November. From my initial enquiry with Nicholas to the delivery, the process was very smooth. I had a list of specific requirements(lights, air spa jets and jet fill instead of taps) and the company advised me what they would recommend and what worked and looked good. They improved on the initial delivery date as they appreciated my situation, and the delivery itself was perfect. They gave me a timed delivery, a night-before phone call to confirm delivery and the product arrived in excellent condition. The quality of the bath and fittings was far superior to other top brands I have looked at. The price was very reasonable for the options I went for, and in fact much cheaper than other retailers. Once installed, the bath is everything I wanted- powerful jets, mood lighting, tap free filling and a strong rigid bath thanks to the optional Carronite coating.Thanks guys, very pleased, would recommend to others.”

Luna Spas 5 star review on 25th March 2022

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“I have to say wonderful service. Great communication. Fantastic bath and aftercare service. I would highly recommend a bath from this company.”

Luna Spas 5 star review on 2nd March 2022

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“The jet that wasn't working had been inadvertently turned off by myself. One half turn and all is well. Jonathan”

Helpful Report

“A fine product and we are enjoying using it. However, I jet at the rear (top left if looking from tap end) is not working although I have tried unblocking with plastic rod, etc.. Any ideas ? Jonathan”

Helpful Report

“Great Spa bath .. much better than my previous but old jacuzzi bath . Love the air jets in the bath bottom well worth the extra cost . No problems with it at all . I can recommend Luna Spa baths to anyone thinking about installing a spa bath”

Luna Spas 5 star review on 30th January 2022

Helpful Report

Luna Spas is rated 4.9 based on 57 reviews