Lowlife.com Reviews

Name: Lowlife.com
Address: 11 Riverside, Sir Thomas Longley Road, Strood, Kent
Rating: 4.81

4.8 Rating 258 Reviews

95 %

of reviewers recommend Lowlife.com

4.8

Based on 258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Lowlife.com 5 star review on 27th September 2024

Sarah Rooke

Lowlife.com 5 star review on 15th July 2024

Sarah

Lowlife.com 5 star review on 11th April 2024

Kevin

Anonymous

Anonymous // 01/01/2019

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“nice belt love it”

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Posted 8 months ago

“Delivery too slow”

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Posted 8 months ago

Hi and thanks for taking the time to leave a review. We made attempts to contact by telephone to discuss this issue but were unable to speak to you directly and therefore we communicated with you via email. As explained, you placed your order at 5pm which was after the cut-off time for next day delivery as shown on the website and again at checkout. We shipped your order immediately the following day for next day delivery which you confirmed did arrive. As discussed, we are a small company and do not have the delivery logistics of Amazon Prime. Our delivery times are clearly stated throughout the purchase process however if you feel that they could be clearer we are always open to suggestions for improvement.

Posted 7 months ago

“Great item and service”

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Posted 8 months ago

“I oredered a studded belt from Lowlife online and hoped that the item would be high quality (having not shopped at Lowlife before). The belt arrived very quickly, was well packaged and was exactly what I was looking for. I'm delighted with the item which I feel is good value for money and well made. I expect it will give me years of good wear.”

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Posted 8 months ago

“Love, love, love Lowlife!!!! Thank you for your amazing products and amazing service - as ever. Your products regularly feature as part of my onstage ‘glarmour’ 🙏 Sarah aka Worrier Queen - you can follow me on instagram @worrierqueen101”

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Posted 8 months ago

“Great, fast delivery”

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Posted 8 months ago

“Better than expected and international shipping was quick and smooth. Would definitely order again!”

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Posted 8 months ago

“Absolutely classic belt. Had a fantastic experience shopping and fast delivery. The belts are high quality and looks awesome.”

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Posted 8 months ago

“Great product! Best vegan studded belt I've found.”

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Posted 8 months ago

“Excellent customer service. Needed to return a few items and i’s fully refunded..”

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Posted 9 months ago

“Item as described as same as on the picture, fast delivery, highly recommended”

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Posted 9 months ago

“Order not received! I wrote 3 letters and did not receive an answer - where is my parcel. Fake website- money not returned.”

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Posted 9 months ago

Hi, We're very sorry that your order did not arrive as expected. We did reply to every email which you sent to us, with us receiving a direct reply to one of the first emails we sent to you. We can only assume the initial email or two went to your spam folder. We explained in full that the parcel experienced a customs issue, which was verified by the tracking information sent to you on your dispatch confirmation email. While most items arrive within our estimated timeframes, there can be issues in some instances out of our control. We did offer to send your order again, (with an additional belt due to the issue with your first shipment) or provide a full refund to which you requested a refund. This was provided on the same day you requested, to the original payment method used (Paypal). We're here to help should you have any further questions for us!

Posted 8 months ago

“i had a customer service issue which was dealt with promptly , politely and efficiently ...and with a most satisfactory outcome”

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Posted 9 months ago

“Really happy with my orders i have 3 of the Strapped Webbing belts in 3 colours absolutely chuffed with them!”

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Posted 9 months ago

“As advertised, great customer service, issues at all, will be back!”

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Posted 9 months ago

“Excellent products, well packaged and will buy again!! Thanks, Charles.”

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Posted 9 months ago

“I ordered the double eyelet vegan belt,it arrived very quickly and appears to be of good quality. I am very happy with my purchase and would recommend.”

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Posted 10 months ago

“Does one thing and does it well.”

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Posted 10 months ago

“Really happy with products - ordering was very simple and delivery really fast. I’ve had lots of compliments about my purchases and have been wearing my Low Life goodies with pride. Thank you very much - I shall be buying from you guys again soon - I’m not so much a rock chick as rock chicken - but I rock in your belts non the less! Sarah 🎸 🐓 🙏”

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Posted 10 months ago

You guys look amazing! Thank you for sending us a photo. We love seeing the creative ways our customers style up with our belts. Rock on, rock chicken!

Posted 10 months ago

“my lowlife triple-stud belt is literally the coolest accessory i own. i haven’t taken it off since i bought it! the quality is off the charts and the removable/changeable buckle feature is super awesome and perfect for outfit customisation! i 10000% recommend. thank you so much, lowlife!”

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Posted 11 months ago

Lowlife.com is rated 4.8 based on 258 reviews