Lowlife.com Reviews

Name: Lowlife.com
Address: 11 Riverside, Sir Thomas Longley Road, Strood, Kent
Rating: 4.80

4.8 Rating 256 Reviews

95 %

of reviewers recommend Lowlife.com

4.8

Based on 256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Lowlife.com 5 star review on 27th September 2024

Sarah Rooke

Lowlife.com 5 star review on 15th July 2024

Sarah

Lowlife.com 5 star review on 11th April 2024

Kevin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are the only belts I've used for years and had not had a problem with them, till a couple of years ago I ordered one with became unglued almost immediately. Their customer service was brilliant and it was replaced; sadly it happened again and so I opted for a different design. This time round I noticed one of the metal belt hole rings would pop out, as it hadn't been secured properly. Unfortunately it seems that the quality has been consistently worsening. So I think I may shop around from now on.”

Helpful Report

Posted 7 months ago

Hi Louise and thank you for taking the time to leave a review of your purchases from Lowlife. We value your custom greatly and also your feedback. We are sorry to see that you have had an issue with the eyelets on new belt. As a result we will check the quality of the remaining belts that we have in stock. We have also made contact with you directly about your order as well as processing a full refund.

Posted 7 months ago

“Delivery too slow”

Helpful Report

Posted 7 months ago

Hi and thanks for taking the time to leave a review. We made attempts to contact by telephone to discuss this issue but were unable to speak to you directly and therefore we communicated with you via email. As explained, you placed your order at 5pm which was after the cut-off time for next day delivery as shown on the website and again at checkout. We shipped your order immediately the following day for next day delivery which you confirmed did arrive. As discussed, we are a small company and do not have the delivery logistics of Amazon Prime. Our delivery times are clearly stated throughout the purchase process however if you feel that they could be clearer we are always open to suggestions for improvement.

Posted 7 months ago

“The quality of Lowlife belts has declined massively over the last few years. Had my latest Shrink belt less than a month and two of the the ringlets are already bent and pulling through the leather despite not wearing it tight. It was a bargain from your website but I still expect it to last longer than that.”

Helpful Report

Posted 1 year ago

Lowlife.com is rated 4.8 based on 256 reviews