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London Drainage Facilities Reviews

4.8 Rating 399 Reviews

96 %

of reviewers recommend London Drainage Facilities

Company Reviews

4.8

Based on 399 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

Visit Website

Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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London Drainage Facilities 5 star review on 10th April 2022

Rozanne Harridge

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chris and Chloe worked so well as a team and were so polite and friendly and both were invested in making sure the job was complete and also made sure that they cleaned up and finished. In addition, they both made an effort to share as much knowledgable as possible and I really appreciated all their support. So happy to recommend them thank you!!!”

Posted 3 years ago

“Chris was prompt, skilful and efficient.”

Posted 3 years ago

“Chris & Chloe were extremely courteous & productive in their explanation of what needs to be done to rectify years of ongoing issues to my ceiling. I would highly recommend them. They wore PPE and abided by all current guidelines”

Posted 3 years ago

“Chloe and Chris did a Professional job, kept me informed as to what was being done. Found both of them to very polite and professional”

Posted 3 years ago

“Had the pleasure of ricci ince repairing our leaking pipe this afternoon .kept us informed of what he needed to do very polite and respectful made good of repair”

Posted 3 years ago

“I had the pleasure to work with Chris & Chloe today. They cleared 4 blockages in record time. Both of them are very professional in their approach. Working with London drains is a pleasure. The price and delivery is good”

Posted 3 years ago

“Chris and Chloe were so professional. There work ethic is outstanding. They were so apologetic when after 7 hours of constant work, that they couldn’t solve the issue. They have arranged for the job to be completed the next day. Thank you both very much.”

Posted 3 years ago

“Easy to organize visit. Very accommodating. Came same day. Engineer cleared the problem wrote a report with pictures. Excellent. Paid with CC over phone - again very accommodating. Would strongly recommend.”

Posted 3 years ago

“Excellent customer service, quick response, what everyone wants from a company.”

Posted 3 years ago

“I used LDF for electrostatic cleaning of my commercial premises. I can not recommend them enough from start to finish the level of professionalism was outstanding. Well done LDF”

Posted 3 years ago

“Ricky p was quick to respond was very helpful and efficient would recommend”

Posted 3 years ago

“London Drainage provided efficient and thorough service in respect of our Electrostatic Cleaning for the office for our return. From the original enquiry and site visit through to spraying they provided a professional, flexible,polite and helpful service. Want to say a special thankyou to Stuart who carried out the cleaning on site. He kept us updated as to every step of the clean,safety times etc and was willing to work around our requirements. He also took time to bring our water delivery in and remove the empty bottles to save the water delivery man coming back again. (as it wasnt yet safe to enter!)We have a booked a years worth of their specialist cleaning so hope we have him back again!Thanks again for a great service.”

Posted 3 years ago

“The team are very efficient and always respond within a few hours of a request. Each quote is detailed including a breakdown of the scope of works and cost. Following the work, a report is provided soon after with photos and information on the work and any follow up required. Feedback from residents is that the guys are friendly and do an excellent job. I will continue to reach out to the team at London Drainage Facilities for their great work and excellent customer service!!”

Posted 3 years ago

“We have used London Drainage several times at our property for plumbing and pump issues. The plumbing issue was straightfoward and the fixed it quickly. THe pump issue was a bit more complicated but the sorted it out with great expertise. We have found their office and technicians to be so helpful and professional throughout the process”

Posted 3 years ago

“Very reactive to my call, attended very quickly and followed up with quoted for further works. Would recommend them.”

Posted 3 years ago

“Jordon was very quick to respond and easy to deal with I hope we resolve the issue on site just as quick.”

Posted 3 years ago

“We always use London Drainage...they usually arrive on site same day...within a few hours of call/email....job well done”

Posted 3 years ago

“Appointments available at short notice, easy to book and brilliant service by the engineer.”

Posted 3 years ago

“Great service”

Posted 3 years ago

“The surveyor (Graham) who attended and carried out the survey was very knowledgeable and advised us of the next course of action to repair our drainage.”

Posted 3 years ago

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London Drainage Facilities is rated 4.8 based on 399 reviews