Lola + Blake Reviews

Name: Lola + Blake
Rating: 4.81

4.8 Rating 252 Reviews

96 %

of reviewers recommend Lola + Blake

4.8

Based on 252 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Lola + Blake 5 star review on 2nd May 2023

Anonymous

Anonymous // 01/01/2019

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“The 5 items I bought included a gift for a new baby but arrived in a brown paper envelope/package which was badly torn in 2 places and the items were easily visible. The postman had put an elastic band round to hold it together. There was no other protective wrapping inside. I feel the envelope was definitely not strong enough. An email response to this was that they would feed the information to the fulfilment warehouse to reconsider packaging options. In contrast I received a similar item from Sleepy Doe which was nicely wrapped in tissue paper inside a more sturdy paper envelope.”

Helpful Report

Posted 6 months ago

“Beautiful product, promptly dispatched and delivered”

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Posted 6 months ago

“Ordered and received a lovely pair of pyjama bottoms. Decided to order another but my size wasn't in stock so I ordered them through Wolf & Badger. They clearly don't carry their own stock and order is forwarded to Lola & Blake as I then got an email (after a week) to say there was a delay and nothing since then. That was 3 days ago! Unimpressed....”

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Posted 6 months ago

“As always great quality/ good chosen delivery service and beautiful item”

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Posted 7 months ago

“Although the products haven't been used yet they look really lovely. The postage was disappointing though, for some reason royal mail wouldn't just leave them with a neighbour so it took longer to receive them. Whilst I'm thrilled that all packaging is paper both packages were badly torn before they got to me, fortunately the contents weren't damaged.”

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Posted 9 months ago

“Love the product, but I paid for luxury gift wrap and it just came in a paper bag. I’ve emailed, messaged on Instagram and commented on posts but not had any correspondence to resolve or refund me”

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Posted 10 months ago

“My first purchase. No problems at all.”

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Posted 11 months ago

“I already own L&B pjs. I just love the quality and feel of the fabric. Very happy customer 😊”

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Posted 11 months ago

“There was a problem with the website which allowed me to order a babygro which was out of stock..... then radio silence. After 2 werks, I chased and was very quickly offered the next size up, with sincere apologies and freebie wrapping paper as compensation. It was in the post, along with the matching pyjama bottoms I'd ordered, the same day. Very good quality clothing and just love their fabric designs 🤩”

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Posted 11 months ago

“Fulfilled the order quickly and the item was in great condition.”

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Posted 1 year ago

“So comfortable wearable and look good and they become softer with washing Gonna have to buy a spare pair Very quick delivery”

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Posted 1 year ago

“As comfortable as they are pretty 😊”

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Posted 1 year ago

“Quick delievry, but poor packaging. Bought an item as a gift and was received without any external envelope in a see through ripped package. Luckily the item wasn't damaged and the recipient didn't see the surprise”

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Posted 1 year ago

“Such beautiful pyjamas. I bought them as a gift for my god daughter and she loves them so much!”

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Posted 1 year ago

“So pleased with the Dino pyjamas excellent product very nice cotton and worth the wait for them to be back in stock will definitely be purchasing more .”

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Posted 1 year ago

“Bought "Woodland" pyjamas for my partner. Beautifully made and well loved.”

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Posted 1 year ago

“Lovely crisp cotton, gorgeous pattern, love them.”

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Posted 1 year ago

“Arrived quickly; beautiful quality gift.”

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Posted 1 year ago

“Amazing colours and unique style. I returned for replecment with larger fit and all was smooth process and great easy communications”

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Posted 1 year ago

“This is a Christmas present for my Grandson and I love the feel of the material. The colour ways are fabulous.”

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Posted 1 year ago

Lola + Blake is rated 4.8 based on 252 reviews