Lola + Blake Reviews

4.9 Rating 195 Reviews
97 %
of reviewers recommend Lola + Blake
4.9
Based on 195 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Lola + Blake Reviews
Lola + Blake 5 star review on 2nd May 2023
Nicole Gallagher
Lola + Blake 5 star review on 7th October 2022
Tina Grant
Lola + Blake 5 star review on 10th September 2021
Anonymous
Lola + Blake 5 star review on 4th November 2020
Deborah Portilla
Lola + Blake 5 star review on 4th November 2020
Deborah Portilla
Lola + Blake 5 star review on 2nd June 2020
Fenella Wildman
Lola + Blake 5 star review on 22nd May 2020
Jordan Griffiths
4
Anonymous
Anonymous  // 01/01/2019
I still haven’t received the delivery and it was supposed to be a Christmas Eve present. I have emailed the company direct with no response asking if they could look into the delivery. Very very disappointed and frustrated
Helpful Report
Posted 1 year ago
Hi there, I am so sorry for the trouble you experienced with your order and its late arrival and the disappointment and frustration this caused you. I know we have managed to rectify this for you now and you have your order which I really hope you are happy and pleased with from a product quality point of view. The Royal Mail strikes caused so much stress over the Christmas period even on our back-up couriers dpd and as you know from my direct contact I wasn't on top of my emails as much as I should have been from Christmas eve when you emailed me through to 28th December when you left your negative review. I hope you'll give us another chance to prove what great customer service and delivery we usually have. Many thanks
Posted 1 year ago
I bought a pair of pyjamas for my daughter for her birthday and paid £5 for 'luxury gift wrap' and added my birthday-wishes message. The pyjamas arrived in a plastic delivery bag, no gift wrap, with my personal message printed on the delivery note in very small print under the heading 'Options'. I subsequently emailed Lola & Blake to complain and have heard nothing in response from them. It has been over a week. I am very unhappy about their service.
Helpful Report
Posted 2 years ago
Lola + Blake is rated 4.9 based on 195 reviews