Login
Start Free Trial Are you a business?? Click Here

Lola + Blake Reviews

4.8 Rating 227 Reviews
96 %
of reviewers recommend Lola + Blake
4.8
Based on 227 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Lola + Blake Reviews
Lola + Blake 5 star review on 2nd May 2023
Nicole Gallagher
Lola + Blake 5 star review on 7th October 2022
Tina Grant
Lola + Blake 5 star review on 10th September 2021
Anonymous
Lola + Blake 5 star review on 4th November 2020
Deborah Portilla
Lola + Blake 5 star review on 4th November 2020
Deborah Portilla
Lola + Blake 5 star review on 2nd June 2020
Fenella Wildman
Lola + Blake 5 star review on 22nd May 2020
Jordan Griffiths
4
Anonymous
Anonymous  // 01/01/2019
I was sent the wrong sizes. I’ve repeatedly emailed and left voicemails with your customers services to help over the past few weeks and no one has respond to me. I’ve left other reviews to let potential customers know!
Helpful Report
Posted 8 months ago
I still haven’t received the delivery and it was supposed to be a Christmas Eve present. I have emailed the company direct with no response asking if they could look into the delivery. Very very disappointed and frustrated
Helpful Report
Posted 2 years ago
Hi there, I am so sorry for the trouble you experienced with your order and its late arrival and the disappointment and frustration this caused you. I know we have managed to rectify this for you now and you have your order which I really hope you are happy and pleased with from a product quality point of view. The Royal Mail strikes caused so much stress over the Christmas period even on our back-up couriers dpd and as you know from my direct contact I wasn't on top of my emails as much as I should have been from Christmas eve when you emailed me through to 28th December when you left your negative review. I hope you'll give us another chance to prove what great customer service and delivery we usually have. Many thanks
Posted 2 years ago
I bought a pair of pyjamas for my daughter for her birthday and paid £5 for 'luxury gift wrap' and added my birthday-wishes message. The pyjamas arrived in a plastic delivery bag, no gift wrap, with my personal message printed on the delivery note in very small print under the heading 'Options'. I subsequently emailed Lola & Blake to complain and have heard nothing in response from them. It has been over a week. I am very unhappy about their service.
Helpful Report
Posted 3 years ago
Lola + Blake is rated 4.8 based on 227 reviews