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Lighting Design Online Reviews

4.9 Rating 43 Reviews
98 %
of reviewers recommend Lighting Design Online
Read Lighting Design Online Reviews

About Lighting Design Online:

A family owned business with over 40 years experience in the decorative lighting industry. All our team members take pride in providing a high-quality service with a personal touch. Lighting Design Online is deeply committed to every client we take on and want them to feel a part of our team as we work alongside them. On our online catalogue you'll find thousands of the finest lights available from Europe and the rest of the world.

Our experts travel to the major lighting expositions and are constantly searching for new and innovative products. We also work with artisans and factories across Europe, the Middle East and Asia.

Sourcing
Are you looking for that special light you've seen in a photo, but don't know where to buy it?

Design Help & Solutions
Need advice on your lighting?
We are more than happy to provide advice on your lighting projects.

Value Engineering
Have you a product specified but need to find an alternative to bring the project in on budget?
We have a wealth of knowledge and experience, allowing us to evaluate a project's requirements and advise on potential cost savings

Bespoke Manufacturing
Our factories produce lights to highest quality finish, performance and aesthetics and we can certify products to UL and CE standards.

Visit Website

Phone:

+44 (0) 203 397 52 59

Email:

support@lightingdesignonline.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
An amazing company! I placed an high value order - two chandeliers and 4 wall lights (Visual comfort) last Thursday. They were delivered this Monday! Emmanuel could not have been more helpful! I hadn’t used the company before and was a little apprehensive but honestly, they were first class…as were Visual Comfort. My electrician has now installed them and the chandeliers look beautiful, the design is so elegant. Thank you! Will be ordering again soon.
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Posted 1 month ago
Very good experience with a recent order and excellent communication being kept up to date with delivery etc. Will definitelt use again!
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Posted 2 months ago
Excellent customer service with really fast communication and regular contact. The products themselves are also lovely. I am really happy with our lovely alabaster lights and will be glad to shop at Lighting Design again. Thanks :)
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Posted 3 months ago
Excellent service
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Posted 5 months ago
Absolutely stunning lights. I’m creating conduit lighting in my Kitchen and bought 4 of these stunning light bulbs to complete it. The design of them is unusual and the build quality fantastic.
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Posted 5 months ago
I had been experiencing problems trying to get a good quality light switch to replace a dimmer. The range I had has been discontinued and the company were no help at all. Contacted lighting design who were extremely helpful and I now have a switch which is superb quality and looks fantastic
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Posted 5 months ago
Quick delivery and very good quality products
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Posted 5 months ago
Communication and delivery went well, many thanks!
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Posted 5 months ago
From the very first consultation, the team at Lighting Design Online blew us away with their professionalism, creativity, and deep knowledge of lighting. They took the time to truly understand our space, style, and needs — and came back with a design that was both visually stunning and incredibly functional. Their attention to detail was impeccable. Every light was chosen and placed with purpose, creating beautiful ambiance while enhancing how we use each room. The 3D mockups and visuals helped us imagine everything clearly before installation, and the final result was even better than we’d hoped. They managed everything seamlessly — from sourcing high-quality fixtures to coordinating with contractors — and made the entire process stress-free and enjoyable. We’ve had countless compliments from guests, and the lighting has completely elevated our home. If you’re looking for expert lighting designers who care about quality, aesthetics, and customer experience, look no further. Highly, highly recommended!
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Posted 8 months ago
J'ai reçu ma commande en moins d'une semaine (5 jours) vers la France, très satisfait de cette livraison ultra rapide. Prix intéressants et entreprise compétente, vous pouvez leur faire confiance.
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Posted 1 year ago
A company that actually gives excellent customer service, communicates and delivers when they say they will. Thank you
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Posted 1 year ago
Lightsource is a company you can completely trust…..from the Sales Team (Brigitte) who helped me source lights that were being discontinued, to the Customer Services Team (Ali) who tracked the order and was invaluable when ParcelForce didn’t deliver and then when they did one of the lights was broken. Ali checked on the position daily and I was always confident that the issues (completely out of Lightsource’s control) would be resolved. Don’t go anywhere else for your lighting - customer service is excellent - thank you
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Posted 2 years ago
I have just had delivered two wonderful pendant lights for my new island kitchen unit. Pure 20 with wood. Not only are the lights fantastic, but they arrived in 2 days! The customer service team worked wonders so I could finish my kitchen refurb before Christmas. Thanks so much Team Lightsource. Rob from South Devon
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Posted 2 years ago
Clear advice, helpful and efficient service. Design choice to delivery all worked without a hitch. Choosing Lighting can be complicated and the design and specification was perfect for our needs.
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Posted 2 years ago
Updated order step by step and manufacturers defects replacements sorted effortlessly and professionally Customer service second to none Thanks Ali
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Posted 2 years ago
Great company to do business with. Ali kept me updated throughout the process even letting me know I’d missed delivery due to not being home. Will definitely use again. Many thanks
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Posted 2 years ago
Ali and Emma were exceptionally good throughout the whole process before order and through order until despatch of order till delivery five stars all round ⭐️⭐️⭐️⭐️⭐️
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Posted 2 years ago
Ali at Lightsource couldn’t have been more helpful. She was professional, hugely attentive and extremely supportive when there was a delivery issue. This was solved and we are very happy with our new wall lights. They look superb! What I found really impressive was the continuous and caring way Ali communicated with me: she was reassuring, supportive and, I am sure, went out of her way personally to ensure that we finally got the lights. That quality of personal contact and customer service is increasingly rare nowadays but Ali and Lightsource certainly buck that trend! I can wholeheartedly recommend Lightsource, both for their outstanding personal service and for their excellent products. Thank you!
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Posted 2 years ago
Emma Stewart provided excellent customer service and no question was a problem for her to answer or get information from the manufacturer. I can highly recommend using this company. Many thanks to Emma for making the purchase extremely in stressful. David M
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Posted 2 years ago
Excellent service from this company. Via the live chat, we discussed stock levels, delivery times, installation, etc, and the chosen outdoor lights were speedily despatched. We love our new outside lights, and the service we received.
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Posted 2 years ago
Thank you for your kind review. We are glad you enjoyed your experience with us and hope you shop with us again soon.
Posted 2 years ago
Lighting Design Online is rated 4.9 based on 43 reviews