“The items were shipped very promptly however one of the bulbs was faulty straight out of the box - there was a strand not connected (possibly damaged in transit?)
I contacted the same day to highlight the issue and ask about a replacement but heard nothing after two weeks.”
“I ordered four bulbs, I received four bulbs but one of a them was a differnet colour temperature. I raised the issue which they took on board straight away and shipped me a replacement bulb. Unfortunately, the bulb shipped is of a completely different specification and size i.e. worse than the original shipment).”
