“Called to order the Lifeline24 and less than 24 hours later it was delivered and installed. Brings peace of mind that should I be on my own and fall that I can call for assistance.”
Good Afternoon,
Thank you for getting in touch. I hope this email reaches you well.
I apologise that you did not receive a paper copy of our registration details.
From looking into the account I can see that my colleague was able to email you a copy of the forms. These have now been received and processed. Your account is now live and ready to use.
Again, I would like to apologise for any inconvenience caused. If you require any further assistance, please do not hesitate to get in touch.
Kind Regards,
Rebecca
“Ordering Lifeline was quick and straightforward the young man explained how it all worked and the device arrived the following day. I filled in the registration forms. A man called Simon rang me on Wednesday to say they had been processed and I was good to go. Setting up was rather more challenging than I anticipated I must have rung 5 times to check out the connections each person was courteous and patience. I received great support”
“Thank you to Dean for all the help on the phone, the equipment arrived promptly and was very easy to install. We did a test call and the lady who answered was extremely friendly.”
“Easy to set up, kind and friendly staff are on hand from the point of order through to installation. Peace of mind knowing that my mum’s unique needs and circumstances are understood. Peace of mind that my mum will not be alone at possibly her most vulnerable and worrying moments until help and carers can arrive.”
