Leisurebench Ltd Reviews

4.88 Rating 51 Reviews
96 %
of reviewers recommend Leisurebench Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Leisurebench Ltd Reviews

About Leisurebench Ltd:

We're an industry-leading supplier of quality indoor and outdoor furniture, offering unrivalled care and service for our customers.

Our furniture is selected for strength, longevity, quality and value. We source worldwide to ensure that both our ethical standards of production and our high environmental demands for sustainability are met.

We are situated in the very heart of the UK and with over 100,000 square feet of warehousing we can ensure a reliable supply and fast delivery wherever and whenever you need us.

We are also participants in LOFA's 'Made Aware' scheme which focusses primarily on sustainable forestry.

Quality
We deliver high quality outdoor furniture suitable for any commercial environment. Nearly all of our products are FSC certified and EU compliant too.

Value
Because we buy direct from manufacturers worldwide and deliver all our stock direct from our own warehouses we can offer the best value available anywhere both online and offline.

Service
Our customer service team will do everything they can to make sure your furniture is delivered to you where and when you want it. We go the extra mile to ensure our customers have the best possible service.

Our Promise To You
We promise to always provide a great service. We want you to have the peace of mind of knowing we will be here for you, whenever you need us and for whatever you might need us for. We will not let you down, and that is a promise. Sometimes things happen of course, but when they do, it is our promise to you that we will go that extra mile to make sure your experience with us is a smooth, helpful and enjoyable one. Every single one of our customers is important to us and we will do more, and make a greater effort, than any other company out there. That is our promise to you.

Visit Website

Phone:

+441949862920

Email:

support@leisurebench.co.uk

Location:

Moor Lane, Stathern, Melton Mowbray, Leiscestershire,

Write Your review

Tell us how Leisurebench Ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Excellent speedy service!
Helpful Report
Thank you Jim. Your comments are really appreciated.
Great service and quality, my sunloungers look fab, just need some sun ☀️ I will definitely recommend you to my friends 👍
Helpful Report
Thank you for your review, your comments are very much appreciated.
My new picnic table looks great and was so easy to assemble. Fab Customer Service - friendly, helpful and efficient, thank you! I will definitely recommend you to my family and friends.
Helpful Report
Thank you for your comments. We really appreciate it.
Excellent range of products, found exactly what i was after! Customer service were very efficient in replying to my measurement queries and i was very pleased with the products delivered!
Helpful Report
Hi Rachael, we were very pleased to help with your furniture choices. Thank you for your review, very much appreciated.
Great products and super service. Staff very knowledgeable and helpful.
Helpful Report
Thank you Geraldine. Your comments are very much appreciated.
Leisurebench were very helpful. I paid for fully constructed and the furniture arrived very quickly. Their men constructed everything and helped me get all the tables and chairs laid out exactly as we wanted them. They were so patient with me I was very impressed. One table had a scratch on it but they took that away and brought another one the very next day. An amazing service. Thank you Leisure bench. Will definitely use again. Five stars easy.
Helpful Report
Thank you for your kind words. We are sorry about the damage during transit to one of your tables but we are pleased to have got that sorted out for you quickly. Your feedback is very much appreciated.
When calling leisure bench with an enquiry about some furniture I found the staff both friendly and helpful and the garden furniture,looks lovely, would definitely recommend.
Helpful Report
Thank you for your feedback. It is very much appreciated.
Ordered some picnic tables for my pub. Outstanding service from the Leisurebench team. Would highly recommend.
Helpful Report
Thank you Doug. Your comments are very much appreciated.
The customer service team were very polite and helpful, the delivery service was A1. Would highly recommend LeisureBench
Helpful Report
Thank you Charlie. Your feedback is greatly appreciated.
Update: since I wrote this review, customer services have been in touch and they have been excellent. It would appear that there is a problem with the stock. Both Rachel and Catherine have gone out of their way to arrange collection of the broken tables and offer a refund. I cannot fault the way they have dealt with my problem. I placed an order for two tables and benches for my art studio and quite frankly, I could cry at the state they arrived in. Both tables looked as if they’d been dropped from a height and were cracked with large chunks broken from the corners. I spoke to a lovely lady called Catherine who organised the re-delivery of a replacement set, which arrived today. Sadly, these are in no better condition and are also badly damaged. I desperately needed these tables and having read the reviews on here, I was hopeful I would receive quality items in good order. I will be asking for a refund.
Helpful Report
Wouldn’t order from the these again. Awful customer service! Website incorrectly described the product - height was 72cm not 100cm as described. Asked for a collection. 2 failed attempts and waiting for the 3rd. I hasten to add Leisure Bench keep hold of your cash until the collect even when it’s their error! Furious!
Helpful Report
Leisurebench Ltd is rated 4.88 based on 51 reviews