LeisureBench Ltd Reviews

Name: LeisureBench Ltd
Address: Old Wharf Road, Grantham, Lincolnshire
Rating: 4.90

4.9 Rating 115 Reviews

97 %

of reviewers recommend LeisureBench Ltd

4.9

Based on 115 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About LeisureBench Ltd:

We're an industry-leading supplier of quality indoor and outdoor furniture, offering unrivalled care and service for our customers.

Our furniture is selected for strength, longevity, quality and value. We source worldwide to ensure that both our ethical standards of production and our high environmental demands for sustainability are met.

We are situated in the very heart of the UK and with over 100,000 square feet of warehousing we can ensure a reliable supply and fast delivery wherever and whenever you need us.

We are also participants in LOFA's 'Made Aware' scheme which focusses primarily on sustainable forestry.

Quality
We deliver high quality outdoor furniture suitable for any commercial environment. Nearly all of our products are FSC certified and EU compliant too.

Value
Because we buy direct from manufacturers worldwide and deliver all our stock direct from our own warehouses we can offer the best value available anywhere both online and offline.

Service
Our customer service team will do everything they can to make sure your furniture is delivered to you where and when you want it. We go the extra mile to ensure our customers have the best possible service.

Our Promise To You
We promise to always provide a great service. We want you to have the peace of mind of knowing we will be here for you, whenever you need us and for whatever you might need us for. We will not let you down, and that is a promise. Sometimes things happen of course, but when they do, it is our promise to you that we will go that extra mile to make sure your experience with us is a smooth, helpful and enjoyable one. Every single one of our customers is important to us and we will do more, and make a greater effort, than any other company out there. That is our promise to you.

Visit Website

Phone:

1949862920

Email:

support@leisurebench.co.uk

Location:

Old Wharf Road,
Grantham
Lincolnshire
NG31 7AA

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LeisureBench Ltd 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent company to deal with, wonderful helpful staff, and my bench is amazing! Highly recommended LeisureBench if you require a bench or others products that they sell, plaques etc and all with super friendly customer service. All in an excellent experience to have purchased from this company, wouldn't hesitate to deal/purchase from them again and would highly recommend them to anyone!”

LeisureBench Ltd 5 star review on 23rd September 2021

Helpful Report

Hello Jason, Thank you for your lovely review. It was a pleasure doing business with you and we hope to speak to you again in the future! LeisureBench

“Absolutely brilliant service would highly recommend”

Helpful Report

Thank you for your review, Sheena! We’re delighted to hear that you would recommend us. If there is anything else we can help you with, please do not hesitate to get in touch.

“Great customer service, always there to help! Ordered some bar stools, nice and quick delivery, a few panels had the wrong screws and they were so quick to send out the replacements! Thanks!”

Helpful Report

Thank you so much for your review, Joshua! We’re thrilled to hear that you had a great experience with our customer service team and that your bar stools arrived quickly. We're also glad that we could resolve the issue with the screws promptly for you. If you need any further assistance, just let us know—we're always here to help!

“Absolutely fantastic item with fantastic service, also the delivery team did a great job. Thank you”

Helpful Report

Thank you for taking your time to give us this fantastic review. We are so pleased you are happy with your order and our service, if you have any further queries please do not hesitate to come back to us.

“A seamless transaction. Good delivery service. The bistro pedestal support stand was far better than I expected for the price. Very solid and well engineered.”

Helpful Report

Thank you for taking time to leave us your fantastic review. I am so pleased you are happy with your order and please do not hesitate to contact us for any further purchases.

“Good quality Teak Chairs, beautiful wood and a great size and price”

Helpful Report

Thank you, Susan, for taking the time to leave us a fantastic 5-star rating! We are so pleased you are happy with your chairs. We appreciate your support and look forward to serving you again in the future.

“We are delighted with our teak half circle tree seat. Ordering was straightforward and the price was excellent. Delivery was really quick and the seat was really well wrapped and protected. Really good quality and beautifully made - it is exactly what we were looking for.”

Helpful Report

Hello, Thank you for your review! We are glad to hear you are happy with your tree seat! We hope to speak to you again soon. LeisureBench

“Great customer service ordered four garden chairs lovely quality. And Quick delivery service.”

Helpful Report

Hello, Thank you for your review! We are very pleased to hear you are happy with your chairs! We hope to speak to you again soon. LeisureBench

“I was very pleased with my order. It arrived quickly and the delivery guy was polite and friendly. It only took me just over an hour to assemble on my own and I’m very pleased with the finished bench. LeisureBench are an easy company to do business with and I’d recommend them.”

Helpful Report

Thank you so much for your kind words and your wonderful rating, we are also pleased it was a fast delivery and easy assembly for you. Thank you once again for recommending LeisureBench as we do value your support.

“Couldn’t have been happier with the quality of the picnic table or your customer service! Have used Leisurebench before, will continue to use and recommend to others. Delivery driver was also great, helpful and pleasant despite the foul weather and him having to bring the table up the lane on the sack truck as the lorry was too big.”

Helpful Report

Thank you so much for your incredible 5-star rating of LeisureBench Ltd! We really appreciate your feedback and are thrilled to hear that you couldn't have been happier with the quality of your picnic table and our customer service. We are delighted to have served you in the past, and we promise to continue delivering the same exceptional service in the future. Your recommendation means the world to us! We are also glad to hear that our delivery driver went above and beyond to ensure your satisfaction, despite the harsh weather conditions. We will make sure to pass on your kind words to him. Once again, thank you for your support and for choosing LeisureBench Ltd. We look forward to serving you and your friends in the future! Warmest regards, LeisureBench Ltd.

“Such a pleasure to deal with a professional Company, ordering - easy, quick confirmation. Delivery - courtesy call to ensure easy access and confirming delivery date. Delivered on time, extremely well packed ensuring all areas were protected, not easy as this was a curved item!!! Would definitely recommend LeisureBench and when next looking for an item, they will be our first port of call. Well done LeisureBench from a very happy Watermouth Cove Weddings.”

Helpful Report

Thank you for taking time to send such a wonderful review. We are glad to hear you are pleased with your order and we are here to help if you have any future furniture requirements.

“I am delighted with the item purchased. It arrived very promptly and is perfect for what I wanted. I would highly recommend this product and my experience with your company. The delivery process and notifications were very efficient and the item good value for the price paid.”

Helpful Report

Hello, Thank you for your lovely review! We hope to speak to you again soon. LeisureBench

“Excellent customer service. Super happy with my purchase and will definitely use the company again.”

Helpful Report

Thank you for taking your time to leave your lovely review, i do hope you enjoy sitting out on your chairs.

“I am very happy with my purchase. The whole experience from ordering to delivery was excellent. The bench was easy to assemble and was well made and sturdy. When we showed it to friends, they were very impressed and threatened to "borrow" it permanently so we gave them your details.”

Helpful Report

Thank you for taking your time to send your great review, and we are so pleased you are happy with your bench and that your friends liked it too. If your friends have any questions about these benches please feel free to contact us.

“Great quality and really well made good attention to detail (chamfered edges and precision fit). Easy to assemble (4 bolts and 4 screws) Excellent tracked delivery.”

Helpful Report

Thank you for your great review, and we are really pleased that you are happy with your bench.

“My teak outdoor was delivered speedily. I'm really pleased with it. Solid and well made, it was easy to assemble and is very attractive. I recommend Leisure Bench.”

Helpful Report

Thank you for your great review, and i am so pleased that you are happy with purchase.

“Leisure Bench are a fantastic company to deal with and kept me informed of progress, delivery etc., by email and phone. The delivery driver was very friendly and helpful. I purchased a solid teak rocking chair for my husband's birthday. He loves it! It's absolutely fantastic!! It's so well manufactured. Lovely wood and very strong. I would highly recommend this product and company.”

Helpful Report

Thank you for your lovely review and i hope you husband had a great birthday with his new rocking chair.

“Perfect item, just what I was looking for, delivery time spot on and good customer service.”

Helpful Report

Thank you so much for taking the time to leave a review!

“Good quality, sturdy and waterproof product. Low maintanace garden furniture with high quality finish. Easy assembly.”

Helpful Report

Thank you so much for taking the time to leave a lovely review and we hope you enjoy your garden furniture.

“Hi Leisure Bench, Happy to let you know the bench is everything i hoped it would be and more. From placing the order to receiving the delivery was an easy, stress free process - what an excellent price too! Many thanks to everyone at Leisure Bench for helping to complete the garden makeover. Kind regards, Linda Buller. P.S. The cat loves it too!! 😺😸”

Helpful Report

Hello Linda Thank you for your lovely review, we appreciate you taking the time to write this for us. We are pleased you are happy with our product and that your cat approves too!!

“Delivery was spot on!!! Memorial Bench was top quality. Everyone has remarked on how good it looks. Highly recommend this product and company.”

Helpful Report

Thank you so much for taking the time to leave a wonderful review. We are pleased to hear that you are happy with the bench and that you would recommend both the company and the product!

LeisureBench Ltd is rated 4.9 based on 115 reviews