Laura Bond Reviews

Name: Laura Bond
Address: 52 Thistle Street, Edinburgh, Edinburgh
Rating: 4.81

4.8 Rating 1,558 Reviews

95 %

of reviewers recommend Laura Bond

4.8

Based on 1,558 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Laura Bond:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and my wife loves the product but it does not fit her ear hoops and would like filo return in exchange for a voucher.”

Helpful Report

Posted 2 years ago

Hi Matt, Thankyou for taking the time to give us a 5 star review - if the piercing itself is too small to fit the stud, visit your local piercer and they should be able to upsize the piercing to help it fit better. Unfortunately for hygiene reasons we do not accept exchanges for our earrings. If you have any further questions for us please reach out to us on email - hello@laurabond.co.uk Best Wishes, Team LB x

Posted 2 years ago

“Super fast delivery, even just before Christmas, earrings are so delicate and beautiful that the photos online can't do them justice.”

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Posted 2 years ago

Hi Helen, Thankyou so much for the 5 star review - were pleased to hear you were happy with our services and love your new jewellery! We really appreciate the kind feedback from you! Best Wishes, Team LB x

Posted 2 years ago

“Excellent service Neckless arrived as per order and delivery date. Sally loves it thanks, and have a great 2024 when it comes.”

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Posted 2 years ago

Hi Raymond, Thankyou so much for the great 5 star review! We are delighted to hear Sally loves her new necklace from us and you were happy with our services! We wish you both a fantastic New Year! Best Wishes, Team LB x

Posted 2 years ago

“Great company with a user friendly website to navigate. My partner is a regular shopper with this company and loves all their products as they are high quality for a really good price. Can’t fault Laura Bond. 5 Star!”

Helpful Report

Posted 2 years ago

Hi James, Thankyou so much for the 5 star review! Were delighted to hear that you find our website easy to navigate and that your wife loves our jewellery pieces! Thankyou both for being loyal customers for us! Best Wishes, Team LB x

Posted 2 years ago

“Bought as a Christmas present, to replace a similar earring which my daughter lost. Loves the tiny trio earring and much more secure fitting.”

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Posted 2 years ago

Hi Judith, Thankyou so much for the 5 star review - were so glad to hear your new stud gives a more secure fitting with our longer labret threads! So glad your daughter loves her new tiny trio stud! Best Wishes, Team LB x

Posted 2 years ago

“I bought the earrings as a gift for my daughter. Ordering was easy, quick delivery and absolutely delighted with the quality of the products. Will definitely be ordering more!”

Helpful Report

Posted 2 years ago

Hi Gillian, Thank you so much for the 5 star review! Were so happy to hear that you are delighted with your new jewellery purchase for your daughter! We hope to have you purchase from us again soon! Best Wishes, Team LB x

Posted 2 years ago

“Excellent service. Change of piercings & purchased a ring which Laura had resized for me. Very efficient & helpful 😃”

Helpful Report

Posted 2 years ago

Hi Rifet, Thank you so much for the 5 star review! Were pleased to hear that you are impressed with our services! We hope to have you purchase from us again soon! Best Wishes, Team LB x

Posted 2 years ago

“I bought the tiny mystic opal moon stud -it really is tiny, but lovely. It’s perfect for my 4th love piercing. Would recommend”

Helpful Report

Posted 2 years ago

Hi Catherine, Thankyou so much for the 5 star review! Your kind feedback means a lot to us. Were so glad to hear you are happy with your new moon stud! Best Wishes, Team LB x

Posted 2 years ago

“Lovely diamond and pearl stud, all my earrings are from laura as I can only wear gold , so always have white gold and her designs are gorgeous”

Helpful Report

Posted 2 years ago

Hi Marie, Thank you so much for the 5 star review - lovely to hear from a loyal returning customer about our jewellery! We hope to have you purchase from us again! Best Wishes, Team LB x

Posted 2 years ago

“Treated my friend and I to a piercing at Laura Bond, what a stunning boutique, as soon as we walked in the door it became clear that this shop was class, everything was pristine and luxurious, it was a very welcoming shop with Laura Bond being present and chatting away, our piercings where done by Sarah Crowe who is a beautiful soul and made us feel totally comfortable, the whole experience was quick and pain free, we love our piercings and would definetly recommend Laura Bond if you are considering a piercing as it offers a great experience from the beautiful surroundings, great choice of beautiful piercings and fantastic staff x”

Helpful Report

Posted 2 years ago

Hi Laura, Thankyou for the amazing 5 star review! Your kind feedback about our boutique and jewellery is very appreciated. We are delighted to hear you and your friend had such a wonderful experience in our boutique with all our staff and our head piercer Sarah Crowe! We hope to see you both again at our boutique! Best Wishes, Team LB x

Posted 2 years ago

“I ordered the white gold Pearl chain in preperation for my wedding, it’s stunning and just the PERFECT addition to my ear styling for the big day!!”

Helpful Report

Posted 2 years ago

Hi Claire, Thank you so much for the 5 star review! We are delighted to hear that your new jewellery was the perfect fit for your wedding day! We wish you all the best for your big day and hope to have you purchase from us again soon! Best Wishes, Team LB x

Posted 2 years ago

“Absolutely beautiful earrings and amazing quality. So happy with my purchase, can’t wait to visit the store for more jewellery and piercings”

Helpful Report

Posted 2 years ago

Hi Danielle, Thankyou so much for the great 5 star review! We are so glad that you are happy with your new jewellery and hope to see you at our boutique soon for some new jewellery pieces! Best Wishes, Team LB x

Posted 2 years ago

“Really great experience from choosing the right piece of jewellery to making me feel relaxed and explaining the process of getting pierced. Overall a lovely experience and really happy with my piercing and earring- exactly what I wanted.”

Helpful Report

Posted 2 years ago

Hi Anne-Marie, Thankyou so much for the amazing 5 star review! We are delighted to hear you enjoyed your experience in our boutique and are happy with your new piercing! Happy healing! Best Wishes, Team LB x

Posted 2 years ago

“Poor …. Incorrect order sent to me it was a gift so no time to replace . I would not be purchasing again”

Helpful Report

Posted 2 years ago

Hi there, I am so sorry to hear you were sent the incorrect order - please get in touch with us at hello@laurabond.co.uk, we would love to help you out and get this sorted for you! Best Wishes, Team LB x

Posted 2 years ago

“Really happy with the earring,more to the point my wife loves the present Excellent service. I WILL BE BUYING MORE JEWELLERY FROM LAURA BOND .THANKYOU”

Helpful Report

Posted 2 years ago

Hi Mark, Thank you so much for the 5 star review - so glad to hear both you and your wife love the new jewellery! Thankyou for ordering with us and we hope to have you purchase from us again soon! Best Wishes, Team LB x

Posted 2 years ago

“Beautiful piece of jewellery. Really quick delivery, and amazing quality. Very happy, and will be buying more!”

Helpful Report

Posted 2 years ago

Hi Amy, Thankyou so much for the great 5 star review! So glad you love your new jewellery. We look forward to having you purchase from us again! Best Wishes, Team LB x

Posted 2 years ago

“Couldnt have asked for better service. Fast postage and amazing quality item”

Helpful Report

Posted 2 years ago

Hi Emma, Thankyou so much for the 5 star review - were very pleased to hear that you are impressed with our services and jewellery! Best Wishes, Team LB x

Posted 2 years ago

“Hi Laura,my earring arrived surprisingly quickly for this time of year and I'm delighted with it. It's for my helix and will look very pretty when I can get my piercer to put it in for me. My niece and her friend, both called Emily came to your shop in Edinburgh at the beginning of December and they had their ears pierced at your studio,which they were both thrilled with. My niece also purchased some earrings for me and my husband to give to her mum as a thank you gift for everything she has done for us,as my husband has recently been diagnosed with cancer which thankfully is treatable. The earrings are beautiful. I must admit the girls met you in person and were a little star struck and it made there trip all the more special. Thank you for your gorgeous jewellery,will definitely purchase more in the future. Paula X”

Helpful Report

Posted 2 years ago

Hi Paula, Thank you so much for your incredibly kind 5-star review! We truly appreciate your support and are thrilled to hear that you are impressed with our services. We hope it looks absolutely stunning in your helix once your piercer puts it in for you. We're also delighted to hear that your niece and her friend, had a wonderful experience visiting our boutique and enjoyed getting their new piercings. We're also thankful that your niece also purchased some earrings for you and your husband to give to her mum as a thank you gift. We hope they serve as a beautiful gesture of gratitude for everything she has done for you, especially during such a challenging time with your husband's recent diagnosis. We're sending all our positive thoughts and strength your way, and we're glad to hear that the diagnosis is treatable. Best Wishes, Team LB x

Posted 2 years ago

“The earring was really nice”

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Posted 2 years ago

Hi Pardeep, Thankyou so much for the 5 star review - we are really grateful for the kind feedback! Best Wishes, Team LB x

Posted 2 years ago

“Ive had a few earrings from Laura bond Lovely & good quality my forever earrings”

Helpful Report

Posted 2 years ago

Hi Helen, Thankyou so much for the 5 star review! Were so glad you love our jewellery. Thankyou for being such a great loyal customer of ours! Best Wishes, Team LB x

Posted 2 years ago

Laura Bond is rated 4.8 based on 1,558 reviews