“Fantastic service at every stage - from selecting the granite, the template being prepared and the fitting of the granite. Everyone was very helpful, professional and efficient and keen to ensure that I was happy with everything. I am delighted with the granite worktop. It looks fabulous and was a very reasonable price. I am now the envy of my friends! Grateful thanks to all concerned.”
“I was recommended by my kitchen fitter to Landford Stone for my worktop and they didn’t disappoint. Their customer service is fantastic and they go out of their way to help you. They are a friendly team from customer service to templating to the fitters. They were very punctual and communicate well. The 2 chaps that fitted were happily chatting whilst fitting my worktops quartz with precision. A joy to see them enjoying what they do best and the result was amazing. A huge thankyou and would highly recommend Landford Stone
“I would just like to express our thanks for the fantastic experience when using Landford Stone for the supply and installation of our new kitchen work tops.
Although we had to wait a long time it was very worth the wait.Your staff were very honest at the start of our experience about the wait and through out the ordering time up to the installation we where kept informed of the progress of our job.Your installation team where extremely good and Covid-19 compliant at all times which made us all feel safe.
We are so pleased with the work tops thank you once again and please pass our thanks on to your team in these very hard times.”
“Nikki Hutley was very helpful in helping us choose our worktop. The ordering process was well managed, and the template visit was very thorough, and liaison with our kitchen fitter was excellent. The fitters were very competent and the result is simply stunning. Every aspect of the process was first class. We are delighted. Lovely people to deal with. Thank you to everyone involved.”
“Brilliant from start to finish! Nikki in particular went above and beyond to help us out when we were let down by a previous company. They fitted us in at short notice and did all they could to help us. The service was excellent with great communications and reliability. Landford Stone they did exactly what they said they would, at a very reasonable price. The measuring up and fitting were painless and we could not be happier with our Quartz worktops. Cannot recommend highly enough. Thank you!”
“So pleased we went for a quartz worktop in our kitchen as so pleased we used Landford Stone. The staff were really friendly and the service we received was excellent. Would 100% reccomend and will use again for any future works.”
“The service is second to none. From the moment you walk into the showroom. The after service is amazing. Eight months after installation I noticed some marks on my quartz worktop. I contacted them and THE NEXT DAY they came out and easily removed the marks, something I could have done myself but was a bit scared to use anything abrasive. I felt a bit of a twit, but they were lovely and so helpful. If you’re thinking of using them just do it, for choice, cost, workmanship and service you won’t be disappointed”
“Professional service and product, start to finish. Spent lots of time with us at their offices helping us to choose the right material, and then answered questions remotely very quickly. Installation was excellent, and they came back promptly to touch a couple of bits up we'd both missed on the day, all now looks perfect.”
“Landford Stone have provided us with a beautiful Quartz worktop. We are extremely happy with their friendly and professional service throughout. We visited the showroom on a couple of occasions to select our stone and were always met with great customer service even though we had a very difficult time choosing from the huge selection. Landford even quoted us on several materials and configurations. The turn around time from measure was only 7 days and we got exactly what we ordered. It was a perfect fit with a beautiful finish. Can only recommend Landford Stone highly.”
“My involvement with Landford Stone involved 3 Orders of granite; a very large Island (a 6 person lift!); a 5.6m kitchen worktop and a 2.4m utility room worktop; both worktops had upstands and 1.7m window sills. I am overall, extremely pleased with the worktops etc. and the only minor observation is that the caulking / sealing around the utility granite is better than that in the kitchen, not that the kitchen is bad, it just could be slightly better. Overall I would strongly recommend Landford Stone.”
“Delivery and quality of work was first rate. My only criticism is that this is not a one shop service; they will turn up with the tops and fit them, but all the prep work has to be done beforehand. This includes removing the surfaces that are to be replaced, and doing all the plumbing prep like removing taps. You also have to reinstate the plumbing after the work has been completed. This would be a far better service if Landford Stone would provide all of the tradesmen required to complete the work, from start to finish.”
Posted 1 year ago
Thank you for taking the time to provide us with your review following your recent purchase, Its very nice to hear that you're happy with the product and quality of our workmanship.
As a business we are grateful for any feedback received, both positive and constructive, and will always endeavor to use it to improve our performance wherever possible.
We have taken your concerns on-board and we completely understand the points raised.
Although our fitters are highly skilled stone masons, they are not trained/qualified plumbers or electrification's so not authorized by management to carry out such work.
On request and depending on schedules, Landford Stone can provide a removal service of existing stone worktops, this does not include wood or laminate as our fitters are not trained/qualified carpenters.
When looking for a one shop stop service, we would recommend all customers look for a local Kitchen company who work along side Landford Stone. They will design, build and project manage the whole lot. (this comes at an extra cost).
from all of us at Landford Stone, we wish you many happy years with your new kitchen.