“I love Kyoto Pearl earrings and I will almost certainly be ordering from this company again. I was a little disappointed with the earrings I purchased this time but they were quickly dispatched and sent boxed.”
“No one from Kyoto Pearl contacts me for the next step of return after I made return request over a week via the website. No contact number can be found on website.
I cannot return without further instruction or kind of return confirmation from Kyoto staff.
Bad experience.”
“I ordered pink pearls in matching earrings, necklace and bracelet for my daughter’s wedding, although the shade of pink is not so dark as online, I love the quality, they look stunning on.”
“Mijn bestelling geplaatst en betaald.
Ik heb per ongeluk het verkeerde huisnummer ingevuld. Zelf veranderen kan niet. Probeer al 2 dagen contact met het bedrijf te krijgen telefonisch en per mail maar helaas geen gehoor. Baal hier enorm van!!”
“Brought and refunded from here before without trouble but now this time they will not let me return my items after requesting one. I’ve sent them emails asking if i could have my refund and have heard nothing back for nearly a month. The items look nothing like the picture either, wanted some pink earring and they turned out red. 😒”
“The pearl earrings are well made and lovely. I am disappointed with the colour though. The photo shows pearls with a brown undertone and the ones I received are dark blue.”
English
