Lights And Linen Reviews

Name: Lights And Linen
Address: Cheetwood House, Cheetwood Road Cheetham Hill, ,, Manchester
Rating: 4.85

4.9 Rating 289 Reviews

97 %

of reviewers recommend Lights And Linen

4.9

Based on 289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Lights And Linen:

Lights and Linen work with their own local and worlwide manufacturers, to ensure they can provide their customers with the best quality, home furnishings, lighting and other decorative products. We are a family business which has been running for over 50 years and pride ourselves on providing excellent products at factory prices to thousands of our loyal, fantastic customers.

Visit Website

Phone:

01617057589

Email:

customerservice@lightsandlinen.co.uk

Location:

Cheetwood House, Cheetwood Road Cheetham Hill, ,
Manchester
M8 8AQ

Write Your review

Tell us how Lights And Linen made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lights And Linen 5 star review on 29th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had my lamps for less than two months and the glass has already cracked and one lamp the crack spread and some of the glass fell out. When assembling the lamps we were very shocked at how thin and fragile the glass was and didn’t expect the lamps to last long because of the poor quality of the glass. Will be writing to ask for a refund”

Helpful Report

Hello, sorry to hear of any issue you have found with your purchase. Please could you email us any images or information to customerservice@lightsandlinen.co.uk and we shall resolve this for you immediately.

“My item still hasn’t arrived!! Very disappointed ☹️”

Helpful Report

“Lamp arrived damaged so was offered a replacement but only after returning original. Returned original via UPS locker on 16th December and, after several days chasing, am told replacement won't be dispatched until 27th December. Not ideal for a Christmas gift. Extremely disappointed is an understatement.”

Helpful Report

“This item was ordered on 25th March and still has not arrived after 11 days. Tracking shows a complete standstill. If you cannot fulfil this order, please refund my payment as quickly as possible.”

Helpful Report

Hello, sorry to see there has been a courier issue with this item. The parcel is being shipped to a parcelshop it seems however the courier has not updated this. We shall send a replacement on a different courier for you immediately. We apologise for any inconvenience on behalf of the courier. Thank you

“Unfortunately the lamp that I bough was broken on arrival. I have tried to call customer services to ask for a replacement but the number on the website is not connecting. S I've sent an email to customer services but as yet I have not had any response.”

Helpful Report

Dear Tansy, We are sorry to hear of the issues you faced whilst trying to contact us. We realised there was an additional digit in the phone number listed on the site, we have now rectified this. We will be in contact with yourself shortly to help resolve this situation for you immediately. Apologies once again! - Lights and Linen Customer Services.

Lights And Linen is rated 4.9 based on 289 reviews