Lights And Linen Reviews

Name: Lights And Linen
Address: Cheetwood House, Cheetwood Road Cheetham Hill, ,, Manchester
Rating: 4.88

4.9 Rating 154 Reviews

98 %

of reviewers recommend Lights And Linen

4.9

Based on 154 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Lights And Linen:

Lights and Linen work with their own local and worlwide manufacturers, to ensure they can provide their customers with the best quality, home furnishings, lighting and other decorative products. We are a family business which has been running for over 50 years and pride ourselves on providing excellent products at factory prices to thousands of our loyal, fantastic customers.

Visit Website

Phone:

01617057589

Email:

customerservice@lightsandlinen.co.uk

Location:

Cheetwood House, Cheetwood Road Cheetham Hill, ,
Manchester
M8 8AQ

Write Your review

Tell us how Lights And Linen made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lights And Linen 5 star review on 6th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, quick delivery!”

Helpful Report

“Bought a top, was delivered very quickly item is great! 5*”

Helpful Report

“deep fitted sheets fitted my very deep mattress perfectly with a bit of room to spare too havent yet slept on them yet to see how the jersey cotton feels, it does have a different texture to linnen, but i will let you know.”

Helpful Report

Thank you for your rating of Lights And Linen, Carmen! We are very pleased to hear that our deep fitted sheets fit your very deep mattress perfectly with a bit of extra room too. Haven't yet had the chance to experience the jersey cotton feel? We hope you're able to soon and we look forward to hearing your feedback!

“Good quality lamp, which arrived very quickly.”

Helpful Report

Thank you, Robert, for giving our Lights & Linen 4 star ratings! We are glad you liked the quality of the lamp and the quick delivery.

“have not used product yet”

Helpful Report

“Excellent service, fast delivery, Love the lamps so brought another a week later but was surprised it had gone up by £10? Could of put that towards the bulbs!”

Helpful Report

“Online ordering easy and delivery quick. No complaints!”

Helpful Report

“Excellent product at a competitive price fast delivery”

Helpful Report

“I ordered just before Christmas and the delivery was on the 3rd January - I was told that would be the date of delivery - quite good, the only problem was that I didn't receice an e mail to say they were on their way and there was no invoice in the parcel”

Helpful Report

Hello, Thank you for your Feedback. We will check with the courier whether they send notifications of delivery. Usually only the Next day service couriers do this, such as DPD. Nonetheless we will look into this matter. We provide invoices to customers via email if they wish to have one. The reason we don't put these in the parcels is purely because they contain customer information and we prefer that data not getting into the hands of someone else. But please do get in touch if you wish for us to email over an invoice. Thank you once again, Customer Services

“I'm very happy with my product.”

Helpful Report

“Great purchase, arrived quickly!”

Helpful Report

“Easy to order, arrived promptly. Good colour match. Both shades had minor flawes.”

Helpful Report

“This item was ordered on 25th March and still has not arrived after 11 days. Tracking shows a complete standstill. If you cannot fulfil this order, please refund my payment as quickly as possible.”

Helpful Report

Hello, sorry to see there has been a courier issue with this item. The parcel is being shipped to a parcelshop it seems however the courier has not updated this. We shall send a replacement on a different courier for you immediately. We apologise for any inconvenience on behalf of the courier. Thank you

“Unfortunately the lamp that I bough was broken on arrival. I have tried to call customer services to ask for a replacement but the number on the website is not connecting. S I've sent an email to customer services but as yet I have not had any response.”

Helpful Report

Dear Tansy, We are sorry to hear of the issues you faced whilst trying to contact us. We realised there was an additional digit in the phone number listed on the site, we have now rectified this. We will be in contact with yourself shortly to help resolve this situation for you immediately. Apologies once again! - Lights and Linen Customer Services.

Lights And Linen is rated 4.9 based on 154 reviews