West London Dermatology Centre Reviews

4.1 Rating 29 Reviews
0 %
of reviewers recommend West London Dermatology Centre
Read West London Dermatology Centre Reviews
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Phone:

0208 742 2204

Email:

www.dermclinic.co.uk

Location:

227-229 Chiswick High Road, Chiswick
London
W4 2DW

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Anonymous
Anonymous  // 01/01/2019
Excellent clinic staff are really nice.
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Posted 6 years ago
The doctors are fantastic. The receptionists have the worst customer service and this is why I have stopped coming to the clinic!
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Posted 7 years ago
I had paid for a course of facials. The first facial was great. I then booked the other two, specifically with the same beautician. When i arrived, i was informed that she was not available. The beautician coukd not give me the same face mask because apparently she wasnt qualified and had not been trained to use that soecific face mask as it was a special one. I decided to stay and have my treatment and was assured the 3rd treatment would be done with the beautician i had booked. My 3rd treatment was the same as the second with the same beautician. She apologised again. I paid for a specific treatment which i didnt receive the 2nd and 3rd time. Refund? Complimentry treatments offered,? No! Needless to say, i havent booked with this clinic again.
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Posted 7 years ago
I find it ridiculous that I have to wait over an hour each time that I’m scheduled for an appointment. So rude and unprofessional. Will not be recommending this place to anyone.
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Posted 3 years ago
First of all, the receptionist was not the normal receptionist and she was rude. I was there for a free consultation. The beautician called me in and asked me, “what can I do for you?” There was no explanation about what the free consultation would entail and she didn’t even know what I was there for! When I told her I was there for the free consultation for laser hair removal, she asked me a few questions and told me she will do a patch test. She got me to strip to my underwear and sit on the chair when she remembered about papaerwork, which she went to get and told me to sign it. I wasn’t really given any time to read through it but with a quick scan, I noticed it said that I had to pay £25 for the patch test! When I confronted the beautician she said oh it’s taken off the price of the treatment when I pay for it. But I hadn’t even decided I wanted to get the procedure done at that clinic! At that point I just agreed to it but I feel like I was cornered into the price package from this free consultation. Next time I am definitely not going back here and would not recommend this clinic.
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Posted 6 years ago
I had paid for a course of facials. The first facial was great. I then booked the other two, specifically with the same beautician. When i arrived, i was informed that she was not available. The beautician coukd not give me the same face mask because apparently she wasnt qualified and had not been trained to use that soecific face mask as it was a special one. I decided to stay and have my treatment and was assured the 3rd treatment would be done with the beautician i had booked. My 3rd treatment was the same as the second with the same beautician. She apologised again. I paid for a specific treatment which i didnt receive the 2nd and 3rd time. Refund? Complimentry treatments offered,? No! Needless to say, i havent booked with this clinic again.
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Posted 7 years ago
The receptionist is extremely rude. I will not be coming back here again.
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Posted 5 years ago
Booked for laser hair removal, upon the free consultation not only was i asked what i came for but 25 pounds. In no way is that free. Then told it would cost me a bomb even though the website stated for 8 sessions is 50% off. Consulatant was really unfriendly and didnt feel at ease at all. Quick to take your money with nothing explained
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Posted 6 years ago
Consultant went in for the hard sell, trying to get me to buy something I really didn't need. Condescending attitude. Stopped being treated here as a result of this
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Posted 7 years ago
West London Dermatology Centre is rated 4.1 based on 29 reviews