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IT LUGGAGE Reviews

4.3 Rating 3,128 Reviews
82 %
of reviewers recommend IT LUGGAGE
Company Reviews Product Reviews
3,700
 Metrics Info
4.3
Based on 3,128 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read IT LUGGAGE Reviews

About IT LUGGAGE:

Established in 1985, It Luggage have been focused on designing luggage that meets traveller's needs for over 35 years.

Our dedicated in-house design team produces over 100 new styles every year, and their innovation and imagination sets us apart from other luggage manufacturers.

Recognised throughout the world as a leader in travel industry, we offer exceptional value, modern design, and excellent quality.

Visit Website

Email:

customerservice@itluggage.co.uk

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
S Howden
Verified Buyer
“Super, good quality and easy, efficient service, definitely recommended.”
Helpful Report
Posted 6 days ago
Anonymous
Verified Buyer
“IT Luggage- your products are so functional, light ; from kids to adult luggage, I really like your luggage. In this instance you have been let down by your choice of courier company. I am afraid Yodel is not the one for your product. After 3 days of waiting for my delivery, I realised that they do not want to deliver to the door, they just want to deliver to their "collection points" where we would collect our items ourselves. if that is their plan it should be said when we order our product. I would have collected my item to a nearby point. I had to cancel my order because it was not delivered at all, and it was for a present. however I still bought a IT luggage from Argos.”
Helpful Report
Posted 6 days ago
Euan Mclaren
Verified Buyer
“Excellent website easy to navigate and fantastic variations of products.”
Helpful Report
Posted 6 days ago
Colin Hook
Verified Buyer
“Great 4 wheeled case brilliant company so good I ordered another for my wife. 100% pleased”
Helpful Report
Posted 6 days ago
Sonia Esteves
Verified Buyer
“Great quality and easy to manoeuvre. One suggestion would be to have some inside pockets”
Helpful Report
Posted 6 days ago
Joanne Jennings
Verified Buyer
“Very pleased, good quality item”
Helpful Report
Posted 1 week ago
Sharon Whitehead
Verified Buyer
“I had been looking for a while and did a lot of research for the perfect suitcases for my travel needs. So glad I chose to buy direct from IT Luggage, the delivery costs were minimal and they arrived really quickly in perfect packaging and condition. I would recommend IT Luggage.”
Helpful Report
Posted 1 week ago
Hazel Page
Verified Buyer
“I am absolutely thrilled with my new suitcases.Purchased one first and liked it so much bought the second.So well made, smart, love to rose gold zips and locks strong and secure. I bought the extra large.Great for cruise”
Helpful Report
Posted 1 week ago
Joshua Parry
Verified Buyer
“Great as always, used earlier in the year and have recommended others on too.”
Helpful Report
Posted 1 week ago
Caroline Crozier
Verified Buyer
“Great product! Very fast delivery”
Helpful Report
Posted 1 week ago
Vivien Cox
Verified Buyer
“Arrived promptly. Well packed. Case is better than pictures on website.”
Helpful Report
Posted 1 week ago
Zahra Suleman
Verified Buyer
“Very good quality fast delivery excellent service 😊”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Looks good and is very practical”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Delivered on time”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Have previously had IT cases, they are sturdy and hold everything I need for a ten night holiday, would definitely recommend”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Fabulous !”
Helpful Report
Posted 1 week ago
Mabel Bimponh
Verified Buyer
“Perfect 👌. Will recommend it.”
IT LUGGAGE 5 star review on 5th May 2024
Helpful Report
Posted 1 week ago
Sandra Plowman
Verified Buyer
“Lovely colour well made great size can’t wait to use it on my next holiday”
Helpful Report
Posted 1 week ago
Robert Muckle
Verified Buyer
“Excellent quaiity, perfect size ,ideal for a short break,surprising how much you can pack in a small case.”
Helpful Report
Posted 1 week ago
Patricia Dumez
Verified Buyer
“Very light & pulls/pushes easily.”
Helpful Report
Posted 1 week ago
IT LUGGAGE is rated 4.3 based on 3,128 reviews
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