“Hello,
I have no idea about the efficacy of the product. But I am very disappointed with the service I have received from IG Bioscience so far.
1) Late delivery of the actual product
2) Ignoring 2 emails which I sent enquiring about the ingredients in their Colostrum tablets.
3) And after some initial research. I am not convinced that the product is specifically geared to
improving the health of people with MS.”
I'm so sorry you were disappointed with your experience. When you wrote you asked for some highly specific and detailed information regarding the molecular composition of the colostrum. We had to revert to our suppliers for this information which did take time. To say we ignored your emails is a little unfair as we did inform you by email, and we did provide you with a complete breakdown of the information you requested. We explained this at the time.
Regarding late delivery, I can't apologise enough for the delay of just over a week. At the time you ordered we'd been having a terrible time with Royal Mail, and were in the process of transitionning to a new courier firm. Your order was delivered on the 14th October. This delay was most unusual, and has never happened before. I hold up my hands to this failure on our part. We value our reputation for a swift, personal service, as witnessed by the many other reviews you can read on our site.
With regard to whether or not colostrum can help with MS sufferers, please just read the reviews on our site and see how many people have benefitted from it. There is a lot of science also to back this up. I am also living proof with my MS that it has completely changed my life.
We did point out that colostrum can help the majority of people, and to varying degrees. We also took care to let you know that you need to give it 2 - 3 months to work before taking a definitive view on its efficacy. You ordered a month's supply.
With regard to the science here is something that might help from the Journal of Medical Microbiology and Immunology
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7087162/
and here
https://medium.com/@davidwilliamsteinman/milk-for-multiple-sclerosis-30a29390db00
These are just some of the many studies out there.
Thank you for your feedback. We do welcome criticism. We are a small family business and want to provide the best service possible. Clearly in your case we let you down with the late delivery. This is the first negative review we've had in 8 years of running IgBioscience Ltd but thank you.
