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Iconic Watches Reviews

5.0 Rating 278 Reviews

99 %

of reviewers recommend Iconic Watches

Company Reviews

Product Reviews

5.0

Based on 278 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Iconic Watches:

Iconic Watches (Ancient & Modern Jewellers ltd) has been established since 1943, we are a high street and online store in the north of England.
We believe that satisfying the clients expectations is the most important part of our business. We trade on strict policies of integrity and professionalism. Our personal service is well known and praised throughout the luxury industry as we do believe in a customer for life.
We specialise in Watches and Diamonds in sourcing all leading brands whilst offering customers substantial savings on both New and Used Luxury Watches - Genuine Rolex, Omega, Breitling, Jaeger LaCoultre & more. We offer the prices on web from trusted UK Jeweller.
Please call us for investment advice or any quires about new or used watches we are more than happy to help.

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Iconic Watches 5 star review on 15th April 2024

Iconic Watches 5 star review on 15th April 2024

Iconic Watches 5 star review on 15th April 2024

Iconic Watches 5 star review on 15th April 2024

Iconic Watches 5 star review on 15th April 2024

Iconic Watches 5 star review on 19th May 2021

Iconic Watches 5 star review on 19th May 2021

9

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was very quick and efficient. I found communications were excellent and the staff really helpful. Delivery was very good also. And of course the watch was excellent and a good price. My 2nd purchase from Iconic Watches and I am sure it will not be my last.”

Posted 5 years ago

Dear John, Thank you for your review. It was a pleasure to assist you again! Enjoy your watch! Iconic Watches

Posted 5 years ago

“Very prompt and efficient service. It made purchasing the watch a very good experience.”

Posted 5 years ago

Dear Emma, Thank you very much for your review. Enjoy your watch ! Iconic Watches

Posted 5 years ago

“A beautiful watch which despite the excellent saving was as new in every respect. There was a slight hiccup in the dispatch process but Ms Fonseca from Customer Service dealt with this quickly and professionally and the watch arrived in plenty of time.”

Posted 5 years ago

Thanks Stephen, We are thrilled to hear such good feedback even with the dispatch hiccup. We thrive on offering good service and products. Best Wishes, Iconic Watches

Posted 5 years ago

“Ordered via their website. Good prices and customer service. Delay in delivery which was incredibly inconvenient however won't rate them down for this as not sure it it was their fault or DHL. Watch as described and very happy!”

Posted 5 years ago

Dear Neil, Thank you for your honest review! As you know, the watch has been dispatched on the 1rst of October , as agreed, at 3pm (the usual time the courier comes to collect watches from us) and we have sent you the tracking nr, as per the usual procedure. We have done everything to ensure its delivery in a timely manner. DHL have delayed the parcel which is a very uncommon situation and we apologise for this again . We will make sure to offer you free shipping for your next order. Enjoy your new watch!

Posted 5 years ago

“Watch and service great, managed to chat with members of staff freely and get information on the watch! Was a great service”

Posted 5 years ago

Dear Steven, We thank you for your review! It was a pleasure to assist you and we will be delighted to deal with you again. Enjoy your watch!

Posted 5 years ago

“One of the best and easiest retail transactions I have undertaken. Faultless throughout, Customer Service obviously is important to Iconic Watches, and they certainly deliver. I hope I have an opportunity to use them again in the future. Thank you for a stress free experience!”

Posted 5 years ago

Dear Rob, Thank you very much for your kind words of appreciation! We will be happy to assist you again in the future. Enjoy your watch! Cheers.

Posted 5 years ago

“Having bought from Iconic before, I was in the market for a discontinued Rolex (new). I located a few around, however, Iconic's price was the best and coupled with great customer service from a reputable company, the deal was done. By midday the next day the watch was with me followed up with a courtesy call. Very happy customer!”

Posted 5 years ago

Dear Mark, We appreciate you for taking the time to share your experience with us. Thank you very much. It was a real pleasure to deal with you again. Enjoy your watch!

Posted 5 years ago

“Really great service and fantastic value will definitely buy from iconic next time i need another watch”

Posted 5 years ago

Dear Tom, Thank you very much for your awesome review! We will be glad to assist you again. Enjoy your watch!

Posted 5 years ago

“Amazing purchase nearly £200 cheaper than anywhere else and the highest of quality of customer care. Watch came in just 2 days and is a beauty! Please don’t hesitate in buying your watch from Iconic!”

Posted 5 years ago

Dear Daniel, Thank you very much for your review. It was a real pleasure to assist you. Enjoy your beautiful watch!

Posted 5 years ago

“Very professional services from start to finish. Good feed back on both progress throughout both despatch and delivery. Excellent!”

Posted 5 years ago

Dear Ian, Thank you very much for your amazing review! It was a pleasure to assist you. Enjoy your watch!

Posted 5 years ago

“Great service and price from ordering through to delivery was easy process”

Posted 5 years ago

Dear Robert, We thank you for taking the time to review us. We were delighted to deal with you and we will be happy to assist you again. Enjoy your watch!

Posted 5 years ago

“Very pleased with the customer service from the initial enquiry to the delivery of the watch. This was my second purchase from Iconic Watches.”

Posted 5 years ago

Dear Dafydd, We appreciate you for taking the time to share your experience with us. Thank you! It was a pleasure to assist you again. Enjoy your watch!

Posted 5 years ago

“A pleasure to deal with and very happy with the deal on my new Rolex Explorer 2, I wouldn’t hesitate to purchase from Iconic Watches again.”

Posted 5 years ago

Dear Paul, Thank you for your great review! It were happy to deal with you. Enjoy your watch! Cheers.

Posted 5 years ago

“Great service and price, flawless and fast delivery!”

Posted 5 years ago

“Prompt replies to any questions asked and the watch was very well packaged for delivery.”

Posted 5 years ago

“This is the second watch that i have purchased from Iconic Watches. There service and knowledge of watches is first class and i would highly recommend this very professional company to any one looking to make a purchase on line.”

Posted 5 years ago

“Having purchased from Iconic watches before I have been very pleased with the level of customer service received. From the moment you place your order you are kept updated with regular emails. The watch arrived before the expected date and was well packaged to prevent and damage during transport. After delivery I received a courtesy call to confirm everything was ok with the watch. I would not hesitate in buying from Iconic again in the future.”

Posted 5 years ago

“very pleasant and easy to deal with yet again this is my second watch from them and once again im over the moon with it and the fast excellent service thanks once more.I would definitely recommend them.”

Posted 5 years ago

“This is my second purchase from Iconic and both times the service has been excellent. Great prices, helpful staff and speedy delivery.”

Posted 5 years ago

Thanks again Petros, We are thrilled to hear such good feedback. We thrive on offering good service and products. Best Wishes, Iconic Watches

Posted 5 years ago

“Very professional but also very down to earth. We felt comfortable & not pressured into buying, it’s an on-line shop but we were able to make an appointment to view the watch of my choice. Although I do make on-line purchases it’s still nice to see before you buy an expensive item & even better when you get a good deal. We would certainly recommend Iconic Watches & it was a pleasure to do business with them.”

Posted 5 years ago

Thanks Glenis, for writing this awesome review. We appreciate you taking the time to share your experience with us! Best Wishes and we hope to see soon, Iconic Watches

Posted 5 years ago

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Iconic Watches is rated 5.0 based on 278 reviews