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Firefly Holidays Reviews

4.9 Rating 204 Reviews
100 %
of reviewers recommend Firefly Holidays
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Phone:

01606 717900

Email:

enquiries@fireflyholidays.co.uk

Anonymous
Anonymous  // 01/01/2019
Really good advice and knowledge of the destination and resort. Excellent at responding to queries and very quick and informative.
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Posted 5 years ago
Really helpful and prompt. Always felt in safe hands.
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Posted 5 years ago
Excellent communication. Quick response to queries, Great locations
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Posted 5 years ago
The customer service was excellent. The first-hand knowledge of the resort was honest and fair and ultimately gave us the confidence to book. Although everything went very smoothly, I did feel that if we had needed help, the necessary support would have been there immediately. Highly recommend!
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Posted 5 years ago
Steve provided a great service in finding the holiday we wanted.
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Posted 5 years ago
Really quick and efficient, friendly service. Thank you
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Posted 5 years ago
Fuss free travel, so impressed! I was recommended this company by a friend but still couldn’t believe the quality of service from both firefly and the campsite itself, exceptional.
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Posted 5 years ago
Very good customer service, the metal straws was a nice touch.
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Posted 5 years ago
Excellent throughout, from helping with booking, to reminders and a little gift before leaving, to checking afterwards. Thoroughly impressed.
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Posted 5 years ago
Great team for sorting your holidays
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Posted 5 years ago
We have booked twice now with these guys and have been very pleased. Just off on our next holiday in August to Belle Dune Picardy - will see how this is as its not got great Trip Advisor reviews lately!
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Posted 5 years ago
The service was very effective and I never had any concerns the holiday wasn’t going to go well. Richard
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Posted 5 years ago
Very helpful pleasant staff
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Posted 5 years ago
Very hands on and personalised service. Very easy to contact and very prompt response to questions raised
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Posted 5 years ago
Very professional and personal, good correspondence throughout.
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Posted 5 years ago
Excellent customer service - really helpful
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Posted 5 years ago
Amazing customer service, the team are all so approachable from the original booking to organising all the small details of our holiday. Would definitely recommend them to our friends and family.
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Posted 5 years ago
Fantastic customer service allowing us to make necessary changes to our holiday without any extra hassle. Lovely accommodation and friendly staff. Would definitely recommend
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Posted 5 years ago
Very professional and informative personal service. I cannot think of anything that could have been improved we had the perfect holiday from initial phone conversation with Jez to our return flight home. I would use Firefly for any future holiday and be guided by their expertise and recommendations, which proved to work extremely well on our recent visit to France. Just keep going offering exceptional service and resorts, clients cannot ask any more. The extras offered like recommendations of car hire/additional insurance were very useful, but the accommodation was of such high quality that this seems the best way forward - to keep the current high standards and not compromise. We had the perfect holiday that suited ages from 0 to 66 and we all had the most amazing time. Thank you!!!!
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Posted 5 years ago
Really helpful and personal.Exactly what was needed.
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Posted 5 years ago
Firefly Holidays is rated 4.9 based on 204 reviews