“Fireflys customer service and support was superb. No issues before or during our holiday. Really top notch accomodation. Spotless with added extras included in the price. Would definitely recommend.”
“Firefly were such a great company to book with - can’t recommend enough! Very helpful customer service, a personal service where they even help you find the perfect holiday village for your needs.”
“Very helpful and responsive. Pre holiday info was timely and helpful. Kids loved the pre holiday straws - thank you! The campsite was so lovely and green and clean. We loved the pools and the beach. The cabin was perfect, comfortable and had everything we needed.”
“Jez pulled out the stops to get us the accommodation we wanted even though it was showing as fully booked for our dates. A really high level of personal service. I would definitely recommend Firefly holidays.”
“Excellent customer service!
Everybody was helpful and very knowledgeable, answering any queries I had straight away. I would definitely book with Firefly again and would highly recommend them.
Thank you for the metal straws, we love them!”
“Excellent help all round, found exactly the accommodation and location we were after, also sorted out the car. A brilliant service from start to finish.”
“Very friendly and efficient support and organisation of our holiday. Would definitely use them again. They have personal experience of the holiday we bought from them which was reassuring and informative.”
“Always helpful. Booked the same holiday this year and asked to be a bit further away from the entertainment. We were put right by the children’s park which was perfect for a 2 and 7 year old”
“Excellent, really personal service. Right from the beginning of booking until returning home after a fabulous holiday, we felt we were looked after. Very quick response to any questions we had too. They found us fantastic accommodation and great value for money.”
