Sebastiens Reviews

Name: Sebastiens
Address: 85 Great Portland Street, First Floor, London, England
Rating: 3.85

3.9 Rating 199 Reviews

71 %

of reviewers recommend Sebastiens

3.9

Based on 199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sebastiens:

Sebastiens is a family run business with a strong focus on artisanal craftmanship and finest natural materials. Sebastiens offers a collection of handcrafted premium leather watch straps and accessories.

Visit Website

Phone:

7847406184

Email:

info@sebastiens.com

Location:

85 Great Portland Street, First Floor,
London
England
W1W 7LT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a few Japanese Shell Cordovan straps from Sebastiens over the duration of a few months and they have all been outstanding - Worth every single penny.”

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Posted 2 years ago

“Exceptional company to deal with. Pleasure from start to finish.”

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Posted 2 years ago

“Lovely customer service especially from Emma. I required a few changes to a strap after receiving and they were happy to accept a return and replace the strap with the correct measurements.”

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Posted 2 years ago

“Great service, even better straps. Pleasure to deal with.”

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Posted 2 years ago

“Expertly artisanal made straps. I had a strap made for my wife’s Cartier Pasha and she is very pleased. Would recommend highly.”

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Posted 2 years ago

“Absolutely beautiful craftsmanship, quality and service. My first recent purchase was bespoke made. Really good; looking forward to my next strap.”

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Posted 2 years ago

“Ordered a custom strap with custom color, strap length and stitching. Received it within the time frames promised. The color was true to the images on their website and the fit and craftsmanship were exceptional. Was well worth the wait and price which.”

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Posted 2 years ago

“Absolutely delighted with my new strap. It exceeded my expectations. Will certainly come back again soon.”

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Posted 2 years ago

“An excellent experience to deal with the team at Sebastien’s. Superb quality and great communication and a now a great looking Watch!”

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Posted 2 years ago

“Wonderful, beautifully crafted strap that will hopefully last, still look great and be comfortable for years to come.”

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Posted 2 years ago

“This is the first time that I have ordered from Sebastien’s website and you really couldn't fault the service nor the lady in Customer Service. I order a 22mm strap in the discounted section on Friday and have had it delivered to me by UPS the following Tuesday.”

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Posted 2 years ago

“Great product, very well made and looks like it will last for many years. Excellent communication and customer service.”

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Posted 2 years ago

“Excellent straps, great website and a pleasure to deal with. Both straps delivered within the timeframe for bespoke made. Will certainly be buying again.”

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Posted 2 years ago

“Bought three straps for my ladies Cartier Tank and they all look amazing. Completely changed the look of my tank, and have replaced a worn a tired looking old strap. The quality of the straps are very good, if not better than the original strap.”

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Posted 2 years ago

“A beautifully made strap for my vintage date just. I love the Italian badalassi leather and its natural patina. Looks great.”

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Posted 2 years ago

“Can’t recommend them enough. Ordered two straps with custom requirements and both were made and shipped promptly. Great communication and service. 5 stars.”

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Posted 2 years ago

“I have ordered quite a few bespoke straps now from Sebastiens and they have been 5 star every time. Always professional and polite to speak with over email.”

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Posted 2 years ago

“Very pleased with my straps. Made using fine materials and i was kept updated throughout. Easy to work with, great experience overall.”

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Posted 2 years ago

“Beautiful straps that you can tell have been carefully handmade with the highest level of craftsmanship. Great pair with my Speedmaster.”

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Posted 2 years ago

“I recently ordered 3 straps and they arrived beautifully made and fitted my watches perfectly. Highly recommend.”

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Posted 2 years ago

Sebastiens is rated 3.9 based on 199 reviews