Honest Grapes Reviews

Name: Honest Grapes
Address: Suite 104, Access Storage 141-157 Acre Lane, London
Rating: 4.78

4.8 Rating 232 Reviews

95 %

of reviewers recommend Honest Grapes

4.8

Based on 232 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Honest Grapes:

Quality and value from independent growers - a refreshing new wine marketplace.

Honest Grapes began with a mix of wine enthusiasts, wine professionals, and friends seeking a good selection of great value, quality wines, at prices that are fair and equitable both for the customers and for the producers.

We also wanted a website that had a community feel with fun social tasting events: a back-to-basics, no nonsense, exciting approach to such a glorious product.

The result is Honest Grapes - the quality wine marketplace. We’re pretty proud of be a part of it and we rather hope you will be too.

Visit Website

Phone:

02036031646

Email:

info@honestgrapes.co.uk

Location:

Suite 104, Access Storage 141-157 Acre Lane
London
SW2 5UA

Write Your review

Tell us how Honest Grapes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There are a few issues with the new website, however, the staff at Honest Grapes are extremely quick at remedying any snags. They also remain polite and friendly whenever contacted. Most importantly, the wines are exemplary as always.”

Helpful Report

Posted 1 year ago

“they dont answer the phone or answer emails or live chat. I assume they have shut down and my money is lost. DO NOT ORDER FROM THIS WEBSITE”

Helpful Report

Posted 1 year ago

Good afternoon. I am very sorry that you did not receive a timely response to your communication with us. We always aim to reply as quickly as possible to any queries, but I can see we have fallen short here. I believe your request has now been resolved, but please do get in contact via info@honestgrapes.co.uk and I will respond to you personally. Apologies again for the inconvenience with this. Best wishes, Luke

Posted 1 year ago

“Great advice, friendly service, fun team and top wines!!”

Helpful Report

Posted 2 years ago

“These guys are a great example of how to excel at online customer service. Nothing is too much trouble and all comms is friendly, welcoming and polite. i know however trivial my query is, i'll also get a quick and informative response.”

Helpful Report

Posted 2 years ago

“Nice way of finding good honest wine. Good service. You still need to hunt for the good ones as we did come across some unpleasant ones but in average 70% of or orders were very good. They’re quick on replying as well which is good.”

Helpful Report

Posted 2 years ago

“Always a great choice of good quality wines from a wide price range. Great service and people too”

Helpful Report

Posted 2 years ago

“Have loved working with all the honest grapes team for many years. Such a brilliant business and always happy to recommend”

Helpful Report

Posted 2 years ago

“Variety of good wines across a number of countries. Fast delivery of products in stock as well as en premiere. Free delivery over £75 which is reasonable.”

Helpful Report

Posted 2 years ago

“In depth granular recommendations and wines you don't easily find elsewhere. They understand me and my wine tastes.”

Helpful Report

Posted 2 years ago

“Honest Grapes ran a wine tasting for us. They were very efficient, supplied quality wine and orchestrated an informative and fun evening. Dylan was our host for the evening and he was very knowledgable and personable and a great help with the event organisation.”

Helpful Report

Posted 2 years ago

“Personal service vs. Blanket emails which rarely include my preferences.”

Helpful Report

Posted 2 years ago

“Superb selection of wines great service and delivery. The packaging ensures safe journey for the wine!!!”

Helpful Report

Posted 2 years ago

“I was an early adopter and I’ve never regretted it! Excellent choices. Excellent service. I should really make the effort to get to more events!”

Helpful Report

Posted 2 years ago

“An enjoyable way to be informed of and discover new wines in a beautiful setting along with other wine lovers. The knowledge from the team is so unique.”

Helpful Report

Posted 2 years ago

“The Honest Grapes Summer Party was an excellent event, brilliantly hosted at a top class venue. A large selection of wines to suit all tastes and some great food as well.”

Helpful Report

Posted 2 years ago

“it was a great evening. Informal in a fantastic setting where we are tasting under the auspices of the Heroes of Waterloo. And the ever-smiling Tom. The wines covered a very wide range and were great for every day, and dare I say, affordable drinking. maybe the room was a little too small, but the intimacy produced camaraderie of sorts.”

Helpful Report

Posted 2 years ago

“Loved the wide variety of wines on offer to sample. The cheese board was very generous and very delicious. A very enjoyable event.”

Helpful Report

Posted 2 years ago

“I've been a customer for a few years now and I love the team, their wine selections, and their events are always a great opportunity to meet in person, discuss with like-minded people, have fun, and try new wines.”

Helpful Report

Posted 2 years ago

“Honest grapes really do partner with their customers to bring them a wide selection of high-quality wines from across the world. Their continued desire to engage and educate sets them apart from others in their field. Well done team.”

Helpful Report

Posted 2 years ago

“Brilliant wines and extremely friendly and helpful customer service. Can't recommend more highly.”

Helpful Report

Posted 2 years ago

Honest Grapes is rated 4.8 based on 232 reviews