Homefront Products Reviews

Name: Homefront Products
Address: Homefront, Tayson House, Methley Road,, Castleford
Rating: 4.73

4.7 Rating 298 Reviews

95 %

of reviewers recommend Homefront Products

4.7

Based on 298 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flimsy rubbish.”

Helpful Report

Posted 1 year ago

“I purchased a replacement controller for an electric blanket that was still working fine except that one of the two controllers had died. The Homefront website indicated that the controller in question was suitable for ACHNW models. Ours is an ACHNWK - the K presumable indicating King Size. Delivery was prompt & without problems but when the controller arrived the plug was not compatible with our electric blanket - purchased 2012/3 so perhaps the pins have changed since? It would have been useful to have known this in advance as without a husband handy with electrical tools & who managed a work around I would still have half an electric blanket! Having said that I'm pretty happy with the fact that the original item has lasted so well & that spare parts are available.”

Helpful Report

Posted 3 years ago

“I’m sorry Homefront but the electric blanket purchased has been a real disappointment. Previous electric blankets, unfortunately not British, heat up in the time it takes to brush my teeth; this one takes about 2 hours to reach the same temperature ! The only reason I haven’t been in touch is that in your returns small print you state that returns are not possible if product has been used. Of course, unless you use an electric blanket it is impossible to find whether it works satisfactorily. So unhappily I’m not a satisfied customer.”

Helpful Report

Posted 3 years ago

Hi Gaynor, Thanks for taking the time to leave us a review. I'm sorry you weren't satisfied with your blanket. If the blanket takes 2 hours to warm up, then it is faulty and we are always happy to refund and replace faulty items. We are always happy to resolve issues like this when our customers contact us privately. If you'd like a refund or replacement blanket, please just contact us directly with more information by calling 0800 433 4155 or by emailing sales@homefrontproducts.co.uk. You can quote your order number - 3068854 - and we'll be happy to help. Best regards Customer service team, Homefront

Posted 3 years ago

“Bought the more expensive electric (super kingsize) blanket expecting something superior but disappointed it is not half as good as the previous model. I think makers have tried to better the product but failed in quality and have changed for the sake of change had two of the previous models and was completely satisfied the model will not but another and I don't recommend this one”

Helpful Report

Posted 3 years ago

Homefront Products is rated 4.7 based on 298 reviews