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Home Flair Decor Reviews

4.8 Rating 3,380 Reviews

97 %

of reviewers recommend Home Flair Decor

Company Reviews

Product Reviews

4.8

Based on 3,380 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Home Flair Decor:

Home Flair Decor prides itself on our brilliant customer service. If you’re happy, then we’re happy. Need a fast and quick service? Fret no more! Large quantity orders are no problem as 99% of wallpapers and wallpaper borders are in stock and ready for delivery ASAP. We also offer an express delivery upgrade for those needing the fastest service possible. We have a wealth of advice and experience freely available, so please don't hesitate to contact us. And if you can’t find what you are looking for please email our friendly team on info@homeflairdecor.co.uk or phone 0161 729 1686 and we’ll do everything that we can to help. For opening hours and registered office address, check out our Contact page.

Visit Website

Phone:

0161 729 1686

Email:

info@homeflairdecor.co.uk

Location:

12, Egerton Street, Bolton
Farnworth
BL4 7JZ

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Home Flair Decor 5 star review on 3rd May 2024

Home Flair Decor 5 star review on 27th April 2024

Home Flair Decor 5 star review on 13th April 2024

Home Flair Decor 5 star review on 3rd April 2024

Home Flair Decor 5 star review on 23rd March 2024

Home Flair Decor 5 star review on 21st March 2024

Home Flair Decor 5 star review on 7th March 2024

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was disappointed at the sample size. Was expecting at least the with. Can't make decision on such a small piece”

Posted 1 year ago

“Product received damaged due poor packaging standard response not sure if product will be usable won't be buying again”

Posted 2 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We are sorry that the parcel did not arrive in the same condition it left us in. We did advise that this product is a tough and flexible (non-woven) wallcovering and that we believe this will lay flat once hung. We also requested you open and examine the wallpaper, as of yet we have not received any further feedback. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 2 years ago

“delivery great, contact people polite, wallpaper we really liked strong durable went up well. ordered ice satin ivory by rasch there was a factory crease on three rolls of paper which was 2ft in from end of rolls spreading down roll.this meant we could not use the end of these rolls of wallpaper. we needed to finish job and had to order 2 more rolls.when I phoned for another two rolls to finish job I asked if we could have delivery free to make up for the loss of wallpaper . they said no and offered no compensation at all.”

Posted 3 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We are sorry to read that you had a crease at the end of production, with this volume being so short at 40cm and at the end of the affected roll this would fall within trim/matching wastage. A further two rolls were checked before sending and were free of any issue. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 3 years ago

“I ordered some wallpaper and this arrived in good time and was good quality. I sent some excess rolls back, in accordance with the company's returns policy, however, it did not make it back to the warehouse and was instead returned to me via the return address. It is now past the 28 day returns policy and the company have refused to accept it. Disappointed in this decision and because if this I would not use again.”

Posted 3 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We had sold out of this pattern and as such, we were unable to accept return outside the returns period. If this had arrived to our returns department within time this would, of course, have been processed. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 3 years ago

“The paper was described as polka dots, it isn't its spots. I then have to pay to return the product, not cheap as its heavy and very long. You don't offer returns as other sites do. Wont be using your site again”

Posted 3 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We are sorry you didn't like the wallpaper, we have a full sample service to check suitability along with the images online. We do accept returns however return shipping is at the customer's cost. To keep our prices lower we cannot absorb these costs. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 3 years ago

“I was satisfied with company communication and shipping was fast even in covid conditions”

Posted 3 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience, we are glad to be of service during these difficult times and hope you will shop with us again.

Posted 3 years ago

“We got the delivery speedily but found the product not fit for purpose - it became extremely fragile when pasted and ripped as soon as you tried to move it slightly to match up the pattern. We accept these things happen but we’re very disappointed in the response from the company, questioning the competence of someone who has been hanging wallpaper for over 40 years rather that accepting any liability”

Posted 4 years ago

Thank you for taking the time to complete a review of your Home Flair Decor purchase. Wallpaper is at its most fragile once adhesive has soaked into it, this will affect the strength of the natural fibres within the substrate and increase the difficulty in hanging certain products. Mixed media wallcoverings need to be treated with care and will not allow themselves to be overworked by the hanger. We are sorry you are not happy with your husbands hanging results, however this would be misuse not a fault. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 4 years ago

“Ordered item still not received when messaged was informed that was not on couriers got to wait longer no communication from them until I chased up”

Posted 4 years ago

“Not what we ordered...very similar but won't match the paper we wanted this for.”

Posted 4 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. The pattern ordered was dispatched, we do offer the sample service for exactly this reason where clarification is needed, limitations in imaging and display can alter the appearance of colour and texture. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 4 years ago

“Colour of Item ordered did not fit with the picture on website. Also disappointed with quality of item. Also refund has not been give. 2 weeks after returning items.”

Posted 5 years ago

“Paid extra for 1 to 2 day delivery. Sent the wrong wallpaper. Made telephone call no apologies or refund of extra delivery cost. Decorator missed a day and had to arrange for someone to be at home when delivered to give wrong paper back”

Posted 5 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. Your order was picked and packed as normal for an express order, unfortunately an error was made during labelling and two orders were dispatched to the wrong customers. We are very sorry for this error, as soon as our team were made aware from one recipient they tried many times to contact you and when they did get in touch we believe apologies were made. Again we are sorry for this error, If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 5 years ago

“Unfortunately the quality of the wallpaper was quite poor. Once I put it up I noticed that the wallpaper paste created wet patches on the paper. Once it dried it wasn't that bad but It still left a few marks. I called customer services to return 3 rolls of left over paper. I was told that I would lose 10% of the total price of the wallpaper and I would have to pay shipping costs because I was 1 day over the return date. After trying to speak with a not very helpful customer service advisor I just gave up and kept the excess paper.”

Posted 5 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We are sorry to read that you didn't love your new wallpaper, wallpaper can take up to a week to completely dry out so we hope your walls are as expected now. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 5 years ago

“Poor quality, item looks cheap and not well constructed”

Posted 6 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We would ask you to contact us with more information so we can look into your order with you, please contact our customer service team.

Posted 6 years ago

“Although my wallpaper is lovely , delivery was awful. I paid extra for faster delivery and it didn’t arrive within the timescale. On contacting Homeflair , they checked and agreed there was a problem but have not refunded extra postage. Not great customer service as parcel was late and had to contact them twice.”

Posted 6 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We are sorry if your samples were delayed, your order was picked packed and posted the following business day. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 6 years ago

“The returns policy only allows a 14day window to return any wallpaper or you are given a 25% restock fee plus the price of postage and package.”

Posted 6 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. All information in regards to purchasing, delivery and returns are clearly explained in our terms of sale, in addition we have a series of FAQ pages which contain easy to follow query based advice. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 6 years ago

“I spent a lot of time choosing a lamp, ordered and paid for it, and several days later received an email saying it wasn't in stock and would I like to choose something else, or cancel. Not even an apology in the email. Won't be wasting my time on this site again.”

Posted 6 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We are sorry that we were unable to supply the item you had ordered, occasionally items can be left enabled on the website in error. This was an unintentional error for which we do apologise. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 6 years ago

“I requested 2 samples of wallpaper and was disappointed in the size of these samples especially as I had to pay for them . The samples were far to small to get an overall impression especially as the design i order was rather large print therefore I could not see whether it suited the room or not so much so I disregarded these samples as well as the company. You need to send bigger samples - or send the small samples for free !!”

Posted 6 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We see you ordered our most economical sample size of A4, in addition to this we do have a full pattern repeat size which is referred to as a "Mill Sample". This gives you the best representation of a pattern, whilst all effort is made to show a pattern in the A4 size the restricted size does make this very difficult. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 6 years ago

“Ordered 2 items both in stock on website didnt recieve either both out of stock.”

Posted 7 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We are sorry that we were unable to supply the two single clearance rolls you wanted. These were left enabled on the website after the last rolls sold in error. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 7 years ago

“still not had my delivery”

Posted 7 years ago

“The rolls of paper were loose in packaging and so the paper is all bent”

Home Flair Decor 2 star review on 9th February 2017

Posted 7 years ago

Thank you for taking the time to complete a review of your Home Flair Decor experience. We just wanted to let you now that your roll is fine and is as it is packaged by the manufacturer (the plastic shrink wrap often appears tight). Once the moisture from your adhesive makes contact with your wallpaper it will become supple and allow it to stick down perfectly flat. Should you have raised your concern with us directly we could have put you at ease sooner and your review may have represented the service you received. If you wish to discuss your experience in further detail, please contact our customer service team.

Posted 7 years ago

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Home Flair Decor is rated 4.8 based on 3,380 reviews