Holiday Gems Reviews

4.5 Rating 2,153 Reviews
89 %
of reviewers recommend Holiday Gems
4.5
Based on 2,153 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Called and got through to Mark who was amazing. Holiday was booked very quickly and everything was simple and easy. I even made an error on my booking which the wife soon pointed out (I told her she should have booked it). Anyway, called back just before 17:00 and was corrected by Mark who confirmed additional booking had gone through. Would highly recommend using them to anyone.
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Posted 4 weeks ago
Mark from Holiday gems was amazing. After a hiccup with the booking on my part he helped to put it right and got us the closest thing to my original booking that he could. He was extremely professional and helpful with everything and I'm grateful to him for sorting it out so promptly.
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Posted 4 weeks ago
Excellent customer service
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Posted 4 weeks ago
It was quick and easy to see the imfomation we needed like location. Phone service was verry professional and friendly, Stuart was extremely helpful and verry efficient.
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Posted 4 weeks ago
Stuart sorted everything for us.
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Posted 4 weeks ago
Stuart was excellent, thank you Stuart
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Posted 4 weeks ago
Stuart was very helpful and made booking easy. Thank you ๐Ÿ˜Š
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Posted 4 weeks ago
Excellent Holiday Gem service again with Stuart. First class customer service ๐Ÿ˜Šโœˆ๏ธ
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Posted 4 weeks ago
Sam was great in booking this holiday ๐Ÿ‘๐Ÿ‘Œ
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Posted 1 month ago
Very good customer service and communication a special agent Stuart!
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Posted 1 month ago
Martin was amazing! Really helpful and friendly.
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Posted 1 month ago
Stewart was great ๐Ÿ˜Š canโ€™t wait for my holiday.
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Posted 1 month ago
Iโ€™ve just had Stuart on the phone to me sorting out my holiday whatever youโ€™re paying him itโ€™s not enough. The guy is brilliant, really helpful and sorted everything out
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Posted 1 month ago
Very professional. Martin was a great help!
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Posted 1 month ago
Very easy process of booking, thanks to a very helpful agent. Thank you Martin. Would definitely recommend!
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Posted 1 month ago
Martin has been very helpful in sorting my holiday thank you Regards Richard
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Posted 1 month ago
Stuart was very helpful and informative. Thank you very much Stuart!
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Posted 1 month ago
Quick and very polite and helpful customer service agent Martin
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Posted 1 month ago
Lovely lady called Sam got everything sorted for me, no hassle.
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Posted 1 month ago
Martin Very helpful & so friendly.. put me at ease with all my questions.. highly recommend
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Posted 1 month ago
Holiday Gems is rated 4.5 based on 2,153 reviews