Holiday Gems Reviews

4.5 Rating 2,141 Reviews
89 %
of reviewers recommend Holiday Gems
4.5
Based on 2,141 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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The member of staff that I spoke to was very polite and helpful, and got me a great holiday booked for the next day!
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Posted 1 week ago
Mark was a top guy. Straight foward and quick.. give the bloke a rise
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Posted 1 week ago
Samantha was very friendly and helpful reassuring me a lower floor due to my heart problems was requested . Lovely friendly lady indeed .
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Posted 1 week ago
Was called by STUART... Was an absolute pleasure to speak with someone who cares.. I will recommend you to my friends. Thank you STUART.
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Posted 1 week ago
Stuart was clear and concise, very happy to say we're all booked and ready to go. Stuart has certainly done his part in securing our holiday and I'm very happy that he was on the other end of the line. Cheers.
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Posted 1 week ago
STUART WAS ABSOLUTELY BRILLIANT AND HELPFUL
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Posted 1 week ago
Fantastic service like always.Just book another holiday with this company.Stuart was my agent and I'm so happy that people like him working in this company. He was very friendly and polite and sorted everything for us.Thanks again for Jason Emma Dionis and all HolidayGems team.You are the best!!!
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Posted 1 week ago
I’ve been using holiday gems for years now, Great staff.
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Posted 2 weeks ago
Martin was friendly, helpful and very efficient.
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Posted 2 weeks ago
Dealt with Martin who was really helpful and sorted my booking out with no problems
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Posted 2 weeks ago
Martin was amazing… assisted with ease for the booking. thank you
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Posted 2 weeks ago
Sam took my call today Booked holiday flying out same day with ease
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Posted 2 weeks ago
I had a query regarding my booking having not received a booking confirmation. Having called to get an update and expecting a lengthy hold and a frustrating conversation I was really pleased to speak to Stuart who resolved my query without any fuss and promptly resent my email confirmation.
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Posted 2 weeks ago
No hassle booking, everything went smoothly, with thanks to Martin
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Posted 2 weeks ago
Stuart was very helpful and extremely patient with our IT issues whilst booking our holiday.
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Posted 2 weeks ago
Stuart was really pleasant and very helpful in securing my holiday- would highly recommend Holidaygems going forward-thank you!
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Posted 2 weeks ago
Stuart was outstandingly helpful, explained everything in detail, and booked the holiday right there and then over the phone - superb customer service.
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Posted 2 weeks ago
Quick and helpful were able to secure holiday for a great price
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Posted 2 weeks ago
Martin was really helpful sorting my booking and explaining everything
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Posted 2 weeks ago
stuart was very helpful and resolved a minor issue very quickly 👍
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Posted 2 weeks ago
Holiday Gems is rated 4.5 based on 2,141 reviews