Hetty's Herbs & Plants Reviews

Name: Hetty's Herbs & Plants
Address: Tall Trees, Beach Lane, Gosberton Risegate, Spalding, Lincolnshire
Rating: 4.86

4.9 Rating 1,340 Reviews

97 %

of reviewers recommend Hetty's Herbs & Plants

Company Reviews

Metrics

Info

4.9

Based on 1,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Hetty\'s Herbs & Plants Reviews$

About Hetty's Herbs & Plants:

We are a family owned and run online business based in the flat Lincolnshire Fens. Selling a wide selection of potted herbs and plants all year round. Our plants are all grown locally and are all individually hand selected by us for your order so that great care is taken to send out the best quality plants. All orders are picked within 24 hours of being dispatched, carefully packaged by hand and sent via a 24 delivery service to ensure that your plants are fresh on delivery to you. Buy from Hetty's Herbs for a garden and kitchen full of aroma, flavour & nature.

Visit Website

Phone:

01775 663790

Email:

info@hettysherbs.co.uk

Location:

Tall Trees, Beach Lane,
Gosberton Risegate,
Spalding
Lincolnshire
PE11 4JH

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Hetty's Herbs & Plants 5 star review on 14th July 2023

Emma

Hetty's Herbs & Plants 5 star review on 17th June 2023

Michael

Hetty's Herbs & Plants 5 star review on 15th June 2023

Tracey

Hetty's Herbs & Plants 5 star review on 11th January 2023

Ricard

Anonymous

Anonymous // 01/01/2019

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“Good quality herbs promptly delivered.”

Helpful Report

“Excellent plants for the price, very carefully wrapped. Plants grew on well, and were of significantly better quality than from the bigger suppliers. Only slight downsides are the minimum purchase per plant and royal mail parcels delivery, which meant I had to drive to a depot to receive the plants after a failed delivery. I will certainly use and recommend again.”

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“Good healthy plants, well packaged, delivered promptly, would def use again”

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“Parcel came very quickly and was well packaged. Plants were very healthy and are thriving well”

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“Great product but long winded order and delivery service and communication.”

Helpful Report

$Read Hetty\'s Herbs & Plants Reviews$

Hi Chris, sorry you felt that our delivery times are long winded. As we operate a once per week delivery cycle we do update the next dispatch date on all of our product pages as well as the delivery page so that customers are aware of when they can expect their plants. We try to keep our customers updated without sending too many e-mails, I'm sorry that we did not meet your expectations on this.

“Great service and a great delivery time I fully recommend 😀👍”

Helpful Report

“Strong healthy plants arrived . Well packed and delivery was fast”

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“I’m not sure that I got the plants that I ordered. I am concerned that they do not look like evening primrose plants. They are not tall with little yellow flowers. They are a clump of green slender leaves. I thought I was getting tall spire like yellow flowers, these plants have got wider growth but no tall yellow flowers at all. I’m not sure what they are. To be fair to Hetty’s herbs they are growing well ..just not into evening primroses.”

Helpful Report

$Read Hetty\'s Herbs & Plants Reviews$

Hi Beverley, we are sorry to hear that your evening primrose plants are not looking like you were expecting. We pride ourselves on the quality of plants we supply and we always encourage customers to contact us if they are not satisfied with their order. We've checked through our records and can't see any correspondence from you so unfortunately we have not been given the opportunity to look into this for you yet but if you would like to send us some photos we can ask our growers to look at them for you. Kind regards, Hetty's

“The plants arrived in great condition and in recyclable pots. Many thanks”

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“Plants were in perfect condition and packaged with care. They have all developed into strong plants and doing well . Thank you would definitely use your company again.”

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“Good quality plants all growing well.”

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“good size nice plants”

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“GOOD PLANTS BEAUTIFULLY PACKED P DELIVERED ON TIME IN GOOD CONDITION”

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“Perfect company to deal with.”

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“Plants arrived in perfect condition and at the time stated. Really good service thanks!”

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“Great service, efficient delivery and wonderful packaging protection for the plants, which are superb and doing well”

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“Well packed in material that could easily be recycled. Very sturdy herbs that got off to a super quick start in my herb garden. Will definitely use again.”

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“A great pleasure to deal with and prompt delivery of excellent plants.”

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“Plants arrived I very good condition and the packaging was really was suited to ensure plants were safe”

Helpful Report

“Good service and product. Great notes provided.”

Helpful Report

Hetty's Herbs & Plants is rated 4.9 based on 1,340 reviews