Roberts & Denny Reviews

Name: Roberts & Denny
Address: Axis House Thames Road Crayford, Crayford
Rating: 4.97

5.0 Rating 484 Reviews

100 %

of reviewers recommend Roberts & Denny

Company Reviews

Metrics

5.0

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01322310055

Email:

kent@helpusmove.co.uk

Location:

Axis House Thames Road Crayford
Crayford
DA1 4SL

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Roberts & Denny 5 star review on 8th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called Claire at Robert and Dennys, quite close to our move date, and she was incredibly helpful with planning dates that worked. Communication was easy and very friendly. The team turned up, as planned, in good time and set to work immediately. The job was probably more involved that first thought and a team of 3 became a team of 7 quickly. The guys were a tight network of friends and colleagues. They worked incredibly hard, taking great care of all of our belongings. They were very respectful and considerate and nothing was too much trouble. The move was across 3 days and their energy and desire to help never waivered. It was 3 of the hottest days of the year - but there were no complaints and the whole job was done with great care but also good humour. A bunch of very nice, highly trustworthy guys that went above and beyond - and I would gladly recommend them to anyone. Thank you.”

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Posted 5 days ago

“To start with, Robert & Denny's were the only removal firm that made the effort to attend our property in person which we felt went the extra mile. Other firms who quoted us just did video calls. Their quote was competitive & we appreciated their honesty regarding the size of the removal van required & what days were best to move, avoiding the weekends where possible. On the day of the move a team of 5 attended our property at the agreed time to remove our belongings & dismantle furniture. The team worked extremely hard in hot conditions & moved quickly & efficiently throughout the apartment. They were organised & communicated well between themselves. We provided teas, coffees, soft drinks & sandwiches/biscuits which they really appreciated. On arrival at our new property the team took precautions such as covers & dust sheets in order to avoid damaging floors & stairs. They remained cautious & careful the whole time they attended our property, never taking short cuts & acting with consideration. They really showed a great team ethic & we would thoroughly recommend them. Thank you for the efforts..”

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Posted 1 month ago

“I've used these guys twice, brilliant. House process so stressful but the end but these guys took all that away. I'm never moving again but if did I'd use these guys.”

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Posted 2 months ago

“Such a professional, kind and caring company! From the ladies who answer the phone, Sam who came with the boxes and estimated what size transport I would need, and to the 3 most lovely hardworking, well mannered, cheerful lads who loaded and unloaded the van! I moved from a house in Bromley to a 3rd floor flat in Folkestone, and they worked all day, nothing was too much trouble, they were polite, caring, respectful and friendly, Mason always smiling! Joe, Jay and Mason, you're a credit to your company! Thank you for making my move less stressful on the day!”

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Posted 3 months ago

“From those in the office to the team on the day, Roberts & Denny's are helpful, friendly, polite & professional. They help make the stress of moving much more manageable.”

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Posted 3 months ago

“Such an excellent service by Ali and Clare and the guys doing the removals.We had one lorry load for all our garden stuff and a huge lorry full of our house contents. Both teams were really friendly, professional and couldn't do enough for us. Arrived bang on time and worked at amazing speed. Would highly recommend.”

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Posted 3 months ago

“Outstanding Service – Highly Recommend! I can't thank this Robert and dennys enough for their incredible service! They stepped in last minute to save our move when no other company would, and we are beyond grateful. From start to finish, the team was professional, polite, and handled everything with the utmost care. A huge shout out to Al, Ginge, and Alfie, who worked tirelessly to ensure everything was packed, transported, and unloaded smoothly. Their efficiency and attention to detail were outstanding. And Claire on reception was an absolute star—so helpful, friendly, and reassuring throughout the entire process. If you're looking for a reliable, professional, and caring removal company, look no further than Roberts & Dennys. Highly recommended!”

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Posted 3 months ago

“These guys moved us on 10th March. What a great bunch of lads. They took alot of the stress out of moving house with their approach and manner. I would highly recommend them to anyone thinking of moving house. Cheers lads!”

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Posted 3 months ago

“Roberts and Denny's moved us from Dartford to the Isle of Wight this week. We were quite concerned that our possessions would not fit on 1 vehicle meaning extra ferry costs etc. We needn't have worried. Ali and his team worked really hard (and efficiently) and all our house contents fitted in the one lorry. When they delivered to our new home, their efficiency and experience had it all unloaded to the correct rooms in double quick time. They were fantastic, friendly, efficient and tidy - we couldnt have asked for more.”

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Posted 3 months ago

“Moved with Kent branch on Friday 21st February, all the guys turned up on time and were so helpful and cheerful. It’s a stressful time but they made it easy. Thank you will definitely use again and recommend.”

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Posted 3 months ago

“We moved on 10.01.25 snd used Roberts & Denny. They were so good. Friendly, reespctful, efficient and nothing was too much trouble. I would happily recommend them and have in fact just done that for a friend. Price was good also.”

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Posted 4 months ago

“Amazing service and an amazing team. Ali and his staff kept me sane throughout the move which was the week before Christmas !!!! Can’t fault them …. Thank you”

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Posted 5 months ago

“We moved with Roberts & Dennys (Kent) in November 2024. From the outset, Ali and his team were helpful, efficient and responsive. We were given very helpful advice before the move, and the team were always on hand to answers any queries we had. Our move was definitely not the simplest - access to our new home was very difficult, and we were moving with four young children. But on moving day, nothing was too much trouble for Ali and his team, who overcame any obstacles with good humour and professionalism. The team were all friendly and handled our belongings with great care too. Moving is such a stressful process, but they took so much of the stress away - we were even quite sad to say goodbye to the team once the move was complete! We would highly recommend Ali and his team and will certainly use them again should we ever move in the future”

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Posted 5 months ago

“Very efficient and friendly. Would use again and highly recommend.”

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Posted 6 months ago

“All of the guys were amazing- so so helpful and very efficient. Can’t thank them enough for the service they provided. Would highly recommend!”

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Posted 6 months ago

“Would recommend without hesitation. We used Roberts and Denny for our move from Kent to Lincolnshire on our daughter’s recommendation as she had them do the same move 18 months before. The office staff were helpful, friendly and knowledgeable and very patient and understanding of our constantly changing completion date. The guys moving us were amazing and had the contents of our house, garden and garage as well as two motorbikes packed onto the lorry in a very organised way so quickly it was amazing to see. They dropped some things to our new home the same day with the rest being offloaded the following morning. A very professional company; they made the move a much less stressful experience.”

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Posted 7 months ago

“From the first enquiry to the last item off the lorry this team were fantastic,nothing was too much for them.They moved us from Bexley to Hartley and we would definitely recommend them. 10/10”

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Posted 8 months ago

“These guys moved me from Sidcup to Tunbridge Wells a couple of weeks ago. The move was over 3 days, I cannot thank them enough, they were absolutely brilliant. Nothing was too much trouble, they certainly took all the stress out of moving, I cant thankyou enough Gents.”

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Posted 8 months ago

“Roberts & Dennys were brilliant when moving my belongings. They were polite & nothing was to much trouble. The 3 removal guys worked well together and took extra care when moving items. Would definitely recommend Roberts & Denny!”

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Posted 9 months ago

“I wish I could add an extra star! Jack, Matt, and Samuel from Roberts & Dennys took care of our local house move 5 days ago and exceeded our expectations. They worked hard and efficiently, took great care with our belongings, and went above and beyond to make sure our move was as stress-free as possible. We also loved their upbeat and joking rapport with each other and us which made the whole moving day feel really positive. The pre-move communication from Ali and Clare was also great. In the last 15 years we have had to move more than we would like and we can honestly say Roberts and Dennys are the best movers we have ever used!”

Helpful Report

Posted 10 months ago

Roberts & Denny is rated 5.0 based on 484 reviews