Harley Therapy - Psychotherapy & Counselling Reviews

Name: Harley Therapy - Psychotherapy & Counselling
Address: 10, Harley Street, London, 10, Harley Street, London, City of Westminster
Rating: 4.75

4.8 Rating 523 Reviews

95 %

of reviewers recommend Harley Therapy - Psychotherapy & Counselling

Company Reviews

Metrics

Info

4.8

Based on 523 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Harley Therapy - Psychotherapy & Counselling:

A warm welcome from our founder Dr Sheri Jacobson. We are a team of highly experienced psychotherapists, clinical and counselling psychologists and psychiatrists in central London.

Established in 2006, and well-known as London's premium therapy providers, our exceptional practitioners specialise in short and long-term counselling, psychotherapy and cognitive behavioural therapy for a range of issues, from day-to-day worries to complex psychological conditions.

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Phone:

0345 474 1724

Email:

admin@harleytherapy.co.uk

Location:

10, Harley Street, London,
10, Harley Street, London
City of Westminster
W1G 9PF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional, high quality and punctual so far. Proper initial session and feel like I'm in the right place.”

Helpful Report

Posted 2 years ago

Thank you very much for your feedback. We are delighted to hear you felt the initial session was professional and high quality. We very much hope you feel sessions going forwards are of the same high quality. With kind wishes.

Posted 2 years ago

“Kind compassionate care”

Helpful Report

Posted 2 years ago

Thank you very much for your review. It is with pleasure we hear the care offered was kind and compassionate. With best regards.

Posted 2 years ago

“As I have been asked for a review I shall leave my honest feedback while it's still fresh. I'm very disappointed with what amounted to a 1 hour assessment, consisting of essentially only a quiz style questionnaire. This for £2240. I had notes prepared with all of my symptoms that matches the DSM criteria for ADHD-PI and wished to talk about all of them but felt like I couldn't, and felt the initial assessment was essentially a rush to judgment. As I'm easily overwhelmed during this sort of environment, I wasn't able to articulate or recall information that was relevant to what I believe to be ADHD Primary Innatentive. I plan on sending all of my notes over with a further email of my struggles, as I do not believe the psychiatrist has scratched the surface with my symptoms. I'm very disappointed that my struggle during the interview wasn't picked up on as a symptom of Innatentive ADHD. I forgot everything I ever think. My mind dances with thoughts distracting me from what I need to do 24/7. I use a to do list because I remember nothing of what I need to do, and at any given time I have no idea of what is on it and often forget it even exists on my phone. I impulse spend and hyperfixate on interests which dissappear after some time. I have no real hobbies or genuine interests. I engage in risky financial behaviour. I delegate anything complicated to employees and my wife handles the home and general life planning. I find holding conversations difficult and overwhelming due to inability to focus with a very busy mind that goes off on tangents and is always wandering. I pick my skin and daydream/zone out often and have done so as a child. I have report cards from school showing innatentive traits, forgetfulness, slow work, lack of interest in work. No homework, no coursework or late coursework that I completed last minute. I listen to podcasts daily and forget everything. I can't read books as I forget paragraphs as I'm reading them. I don't forget personal items - I forget entire days, weeks, years of my life. I forget what events or plans are coming up in life. I couldn't tell you what I ate yesterday without sitting down and trying to traceback my day without a great deal of effort. I have no symptoms of hyperactivity and believe this went against me in this very short and inadequate assessment. Overall I feel like I fluffed a job interview because I was unable to articulate myself and thoughts and convey my symptoms. But it works both ways - I would expect a professional to be able to work with me as opposed to following a brief questionnaire that didn't seem very applicable at all to innatentiveness.”

Helpful Report

Posted 2 years ago

Thank you very much for your review. There are occasions where, during the 90 minute consultation (as you were scheduled for), it becomes apparent there is insufficient evidence to confidently make a diagnosis of ADHD. Dr Ferreira-Lay explained both at the start and at the end of the consultation about the possible outcomes from assessments, and how we use evidence from a variety of sources to help us reach our clinical conclusion. Dr Ferreira-Lay indicated where and how he felt your current difficulties are more confidently explained which, due to personal and confidentiality reasons, won't be outlined in our reply here. Dr Ferreira-Lay suggested to you, where you agreed, that one of the assessment forms is completed again by someone other than your wife (for reasons explained to you but not mentioned here due to confidentiality). You agreed with Dr Ferreira-Lay that he would look at any additional information you have submitted, as part of revisiting your work and conclusions. It was also agreed that Dr Ferreira-Lay would ask our administrative team to schedule you in for your free of charge 20 minute review (which is included in the cost of the 90 minute consultation) at the earliest opportunity. We believe this appointment has now been scheduled, and in advance of additional information/evidence being submitted by you. With kind wishes.

Posted 2 years ago

“Efficient, to the point and well-organised. The psychiatrist I saw was knowledgeable and able to put me at ease even though it's naturally nerve-wracking to have your mental health examined.”

Helpful Report

Posted 2 years ago

Thank you very much for your review. It is pleasing to hear you found the psychiatrist knowledgeable, efficient, to the point and well organised. It's great to hear he was able to put you at ease, which is also most important. Kind wishes.

Posted 2 years ago

“I so much appreciate the very rapid and efficient service I received, which resulted in a remarkable two-day turn-around between my initial request and an initial meeting with an awe-inspiring therapist.”

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Posted 2 years ago

Thank you very much for your review. It's truly wonderful to hear how appreciative you are for the rapid and efficient service, the two day turnaround and ultimately meeting an awe-inspiring therapist. We hope you find future sessions to be just as efficient and with an effective outcome. With kind wishes.

Posted 2 years ago

“An excellent, informative first appointment. Thank you so much. Hopefully we can book further appointments with Dr Slater.”

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Posted 2 years ago

Thank you very much for your review. How great it is to hear your first appointment with Dr Peter Slater was excellent and informative. We hope you find ongoing sessions with Peter continue in the same way. With kind wishes.

Posted 2 years ago

“I was very nervous about coming, and Jane was fantastic she saw exactly what was going on - very grateful”

Helpful Report

Posted 2 years ago

Thank you very much for your review. It is with great pleasure we hear you found Jane to be fantastic. We hope she made you feel at ease. With kind wishes.

Posted 2 years ago

“Great experience overall / from enquiries to booking to the assessment session itself.”

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Posted 2 years ago

Thank you very much for your review. It is with pleasure we hear you found the overall experience to be great. With kind wishes.

Posted 2 years ago

“Dr Ferreira-Lay was extremely easy to talk to and made the experience very easy and comfortable.”

Helpful Report

Posted 2 years ago

Thank you very much for your review. It is with pleasure we hear you felt Dr Ferreira-Lay was extremely easy to talk with, and that the experience was very easy and comfortable. With kind wishes.

Posted 2 years ago

“Very good first session - looking forward to more.”

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Posted 2 years ago

Thank you very much for your feedback. This is very pleasing to hear and we hope future sessions are found to be just as good. Kind wishes.

Posted 2 years ago

“Very easy booking and payment system and the therapist via Zoom was terrific.”

Helpful Report

Posted 2 years ago

Thank you very much for your review. It is great to hear you found the booking and payment system easy to use, and more so that the therapist you met with via Zoom was terrific. With kind wishes.

Posted 2 years ago

“Very helpful”

Helpful Report

Posted 2 years ago

Thank you for your review. We are pleased to hear you found the service helpful. Kind wishes.

Posted 2 years ago

“Good service, therapist who listened. Took time to understand the facts.”

Helpful Report

Posted 2 years ago

Thank you very much for your review. We are pleased to hear you felt listened to and understood. With kind wishes.

Posted 2 years ago

“Very good first session.”

Helpful Report

Posted 2 years ago

Thank you for your review. It's with pleasure we hear your first session was very good. With kind wishes.

Posted 2 years ago

“This is a fist rate outfit; really enjoyed the interaction”

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Posted 2 years ago

Thank you very much for your review, where we are pleased to hear this. With kind wishes.

Posted 2 years ago

“Thank you I enjoyed the therapy with the consultant Dr Alexis Economou he made me feel comfortable and relaxed, considering to see him again in the nearest future. Peter”

Helpful Report

Posted 2 years ago

Thank you very much for your review. It is with pleasure we learn how comfortable and relaxed Dr Economou made you feel, and that you are considering seeing him again. With kind wishes.

Posted 2 years ago

“Very friendly”

Helpful Report

Posted 2 years ago

Thank you very much for your feedback. We are pleased to hear you found the service so far to be friendly. Kind wishes.

Posted 2 years ago

“I have to confess I had great time at Harley Therapy. Walking calmly on Harley street I did not expect my memory to be aroused by Lagunas arms and lions door knoks I have been welcomed in your lightful house by a friendly reception desk. Beautiful interior!!! In living room I had passed the time on a chosen armchair when the doctor show up to he invited me to take the steps we level up first we walked together into his ok room where we had eye contact. The position we took in this relationship was in control by the doctor of course . My examination went smooth all time we accomplished the standards. I have not lied but after I had a quick glimes on my friends picture on telephone I felt stronger and aware I need to avoid the risks I was ready to attack. BUT he was sleek had a married vulnerable charm and I trust him to give a genuie consideration. GO WITH TRUST annonymus validity review”

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Posted 2 years ago

Thank you very much for your review. It is with great pleasure we hear of your impressions of the building and room, as well as the standard of consultation received. With kind wishes.

Posted 2 years ago

“Friendly consultant. Listened well and helped me find a solution.”

Helpful Report

Posted 2 years ago

Thank you very much for your review. We are pleased to hear you felt listened to and aided to find a solution. It is also with pleasure we hear you found the consultant to be friendly. With kind wishes.

Posted 2 years ago

“Very early days, but so far i am massively impressed by the level of service and care”

Helpful Report

Posted 2 years ago

Thank you very much for your feedback. It is great to hear you feel impressed by the level of service and care received so far. Kind wishes.

Posted 2 years ago

Harley Therapy - Psychotherapy & Counselling is rated 4.8 based on 523 reviews