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Harley Therapy - Psychotherapy & Counselling Reviews

4.8 Rating 479 Reviews

95 %

of reviewers recommend Harley Therapy - Psychotherapy & Counselling

Company Reviews

4.8

Based on 479 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Harley Therapy - Psychotherapy & Counselling:

A warm welcome from our founder Dr Sheri Jacobson. We are a team of highly experienced psychotherapists, clinical and counselling psychologists and psychiatrists in central London.

Established in 2006, and well-known as London's premium therapy providers, our exceptional practitioners specialise in short and long-term counselling, psychotherapy and cognitive behavioural therapy for a range of issues, from day-to-day worries to complex psychological conditions.

Visit Website

Phone:

0345 474 1724

Email:

admin@harleytherapy.co.uk

Location:

10, Harley Street, London,
10, Harley Street, London
City of Westminster
W1G 9PF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The psychiatrist diagnosis was incorrect. My usual psychotherapist specialises in C-PTSD and I do not have this condition.”

Posted 3 weeks ago

We understand that you requested a professional diagnostic consultation, with a view to a diagnosis potentially being made. We are unable to guarantee that any diagnosis made is that which a client is hoping for and/or expecting. We are sorry that you disagree with the diagnosis made in this case. We welcome the opportunity for you or your therapist to contact us to promote the continuity of your mental health care. We look forward to hearing from you, and where we can be contacted by email; admin@harleytherapy.co.uk or telephone; 0345 474 1724. With kind wishes.

Posted 3 weeks ago

“So far my experience with Harley Therapy has been excellent. On our Zoom meeting Dr Humphries was extremely patient with my initial rambling, and then helped me discuss my issues in a structured way. He then explained pretty much everything about my life experience so far in very clear neurological terms, detailed what treatment would entail, and clearly described what benefits it would provide. Based on our initial session I am honestly now more hopeful about my future than I have been for about two decades. I cannot stress enough how eye-opening an experience it has been. I would highly recommend Harley Therapy to anyone who suspects they may have been suffering from undiagnosed ADHD.”

Posted 4 weeks ago

Thank you very much for your review. It is with great pleasure we read how excellent you found the experience with Harley Therapy and Dr Humphries. How pleased we are to hear of the hope you feel for the future, and where we wish you all the very best. With kind regards.

Posted 4 weeks ago

“I travelled along way to see Victoria Regan... and it was well worth it. She is absolutely lovely and was able to help me move forward. Victoria, I hope you read this. You are amazing!”

Posted 1 month ago

Thank you very much for your review. It is with pleasure we hear of the positive and effective appointment you had with Victoria (who is aware of your feedback - with her thanks). Kind wishes.

Posted 1 month ago

“Im nearing 60, this was my very first therapy session. I've already booked my next session. I had a lovely chat with my therapist,Caroline Powell, who instantly made me feel comfortable enough to speak on matters I've never spoken about. She has brought light to so many issues already.”

Posted 1 month ago

Thank you very much for your review. It is with great pleasure we hear how positive and comfortable your first session with Caroline was. We wish you all the very best for future sessions. With kind regards.

Posted 1 month ago

“Great session. Thank you Dr Marc Kingsley.”

Posted 1 month ago

Thank you very much for your review. We are pleased you had a great session with Dr Marc Kingsley. With kind wishes.

Posted 1 month ago

“Expert, friendly, helpful.”

Posted 1 month ago

Thank you very much for your review. We are pleased you found the service provided to be expert, friendly and helpful. With kind wishes.

Posted 1 month ago

“I am extremely happy with all the experience!”

Posted 2 months ago

Thank you very much for your feedback. We are delighted that you feel extremely happy with your experience at Harley Therapy. With kind wishes.

Posted 2 months ago

“Maria Daves was amazing, I would highly recommend her. But, I don't think it's very good that you have to pay for a full session to find out if you and your therapist match. The outcome was that I should deal with other aspects first. Surely this could have been brought up and a short meet up arranged to discuss suitability. Access to work funding is hard enough to get, that first session funding could have been used better.”

Posted 2 months ago

Thank you for your feedback. Whilst Harley Therapy do not offer a free meeting prior to scheduling an initial session, we do offer a satisfaction guarantee, whereby in the event a client feels there is not a suitable match with their therapist, we offer a free session with an alternative practitioner. With Maria's coaching approach, she factors in all the other aspects of someone’s wellbeing; for example, mental health and other co-mobidities, as these can amplify symptoms and impact the coaching. We have contacted you directly in this regard. With kind wishes.

Posted 2 months ago

“Dr Buttan did not listen to a word I said.”

Posted 3 months ago

We are sorry to hear you feel dissatisfied with your continued and ongoing psychiatric support with Dr Buttan. Dr Buttan welcomes the opportunity to discuss this directly with you, and has offered a free 30 minute appointment, with a view to establishing the nature of your dissatisfaction. We have written to you personally with this offer. We look forward to hearing from you. Kind wishes.

Posted 3 months ago

“Very good doctor”

Posted 3 months ago

Thank you very much for your review. We are delighted to hear the doctor you consulted with was very good, and you felt the service warranted 5 stars. With kind wishes.

Posted 3 months ago

“It saved my life - thank you Dr. Donald. Forever grateful.”

Posted 4 months ago

Thank you very much for your review regarding therapy with Philippa Donald. This really is truly wonderful to hear. With kind wishes.

Posted 4 months ago

“The therapist was nice and obviously doing their best, but my daughter was weeping afterwards, feeling totally dehumanised. She was asked dozens of questions with the therapist writing down all her responses, in an automised process which left her in despair, when she had just wanted to be listened to. We know that therapists have to get some basic info, but to do this all at once in a box-ticking way is not ideal with a sensitive young person.”

Posted 4 months ago

Thank you for your feedback. We are very sorry to hear that your daughter felt this way which was in no part our intention. Part of the assessment process does involve obtaining relevant, and often particularly painful and difficult information, on why someone is struggling and the issues they are presenting with. We hear the approach in the assessment was distressing for your daughter. It is important to ask questions in the assessment session to establish the plan for therapy, and so we can support and contain clients at this vulnerable time. We do offer a satisfaction guarantee in cases where clients feel there was not a suitable match with a therapist. If your daughter wants to speak with an alternative therapist, we would like to offer any such session booked at no cost to you, where Harley Therapy will cover the therapist's costs. Unfortunately, you have posted anonymously, so we are unable to reach out to you directly to listen to your concerns and help navigate a way forward for your daughter. Therefore, we please do kindly ask that you contact us so we may have the opportunity to speak further. We very much hope to hear from you. You may contact us by email; admin@harleytherapy.co.uk or by telephone; 0345 474 1724. With kind wishes.

Posted 4 months ago

“Excellent consultation with my psychiatrist. Although given his eye-watering fees, I rather thought I might be offered a cup of tea (or indeed a glass of Krug!).”

Posted 4 months ago

Thank you very much for your review. We are pleased to hear you felt the consultation was excellent. We are sorry we do not offer hot beverages (or Krug!), although we do have water available at clients' requests. With kind wishes.

Posted 4 months ago

“Super introduction session with the therapist”

Posted 5 months ago

Thank you very much for your feedback. We are delighted to hear your first session was so positive. We wish you all the very best with future sessions. Kind regards.

Posted 5 months ago

“Very nice man very understanding and unique . I will definitely be seeing him again 🙏🏻”

Posted 5 months ago

Thank you very much for your review. We are pleased to hear of your positive experience, and wish you all the very best for your future sessions ahead. With kind regards.

Posted 5 months ago

“Dr Orlean Edwards and I had our first session and I'm looking forward to a fruitful relationship, which I already feel confident will improve my life.”

Posted 5 months ago

Thank you very much for your review. We are delighted to hear that your first appointment has been so positive, and where we wish you all the very best for your future ongoing sessions. With kind regards.

Posted 5 months ago

“Very kind and empathetic Thank you”

Posted 5 months ago

Thank you very much for your review. It is with pleasure we hear you found the service to be kind and empathetic. With best regards.

Posted 5 months ago

“The therapist was very helpful and supportive which is what I needed at this time I will definitely be recommending her to others.”

Posted 6 months ago

Thank you very much for your feedback. We are pleased to hear the therapist was very helpful and supportive, and that you will be recommending her to others. With kind wishes.

Posted 6 months ago

“I had an appointment with Dr Alexis on 18/10/23. The booking process has been fantastic and the admin team are on the ball. At the appointment we started with some technical issues at my end which the Dr sorted a workaround very quickly. The appointment was professional, helpful and the work is ongoing. Having previously used Harley for another assessment with a good experience this one was no different.”

Posted 6 months ago

Thank you very much for your feedback. It is so great to hear how fantastic you felt the booking process was and that our admin team were on the ball. We are sorry for the technical glitch, but pleased Dr Economou found a workaround quickly. It's superb to hear you found the appointment both professional and helpful. We wish you all the very best for your future ongoing work. With kind regards.

Posted 6 months ago

“Very well done, very professional. Can't wait to continue.”

Posted 6 months ago

Thank you very much for your review. We are most pleased to hear you found the appointment professional and are looking forward to continuing. We wish you all the vest best going forwards. With kind regards.

Posted 6 months ago

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Harley Therapy - Psychotherapy & Counselling is rated 4.8 based on 479 reviews