Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,278 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 21st November 2025

772

Anonymous

Anonymous // 01/01/2019

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English

“Called for a quote and was the most competitively priced. Job was undertaken within 3 days of the quote and completed within 1 day. Absolutely thrilled with the grass and landscaping, completed expertly and on schedule. Excellent professional firm and would highly recommend. Thank you”

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Posted 7 years ago

“Good clean job great lads grass looks very smart and tidy”

Great Grass 5 star review on 28th September 2018

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Posted 7 years ago

“Everything was nice and neat and professional there was no mess after completion apart from the obvious grass to astro i didn't no anybody had been in my garden”

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Posted 7 years ago

“Looks great, Great job Done in a day Left neat and tidy No more mowing”

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Posted 7 years ago

“Great service, on time, reliable, professional and very fast turn around. We love our new lawn, Definitely recommend Great Grass👍🏻”

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Posted 7 years ago

“Very good service. plenty of follow up calls to keep us in the loop with order progress. Very prompt service and good quality grass. Have already recommended to a friend.”

Great Grass 5 star review on 24th September 2018

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Posted 7 years ago

“Excellent service, would recommend Great Grass.”

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Posted 7 years ago

“I chose great grass because they did work 3 years ago on my friends garden and after 3 years it still looked very good. They have the service agreement with great grass as well. On this recommendation I invited them to quote for my garden. I am very satisfied with the work they have done. Good customer service, good quality of work and good value for money is what I received which is quite rare these days. I will be using their after care service as well.”

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Posted 7 years ago

“Just had grass fitted and they did a brilliant job. The guys turned up on time and got to work straight away. They said if any problems just ring and they would come straight back out. No problems just a great job. Would recommend great grass.”

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Posted 7 years ago

“Highly professional company from survey to job completion.”

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Posted 7 years ago

“Excellent service from Mike and the team. Great price, great quality grass, and really quick response and fitting times. Very happy with my new look garden! Thank you.”

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Posted 7 years ago

“The GG team arrived on time & grafted all day long & gave me the hassle free back garden I'd asked for. I can't fault them, totally reliable & well mannered.”

Great Grass 5 star review on 31st August 2018

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Posted 7 years ago

“I was very impressed with the whole installation Professional from start to finish”

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Posted 7 years ago

“Installation carried out by a professional and diligent team. Numerous compliments on transformation of garden received since installation . I am also very pleased with the regeneration ofvthe garden. My dog is also enjoying the new grass.”

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Posted 7 years ago

“Great staff very helpful , love the work the lads did would recommend your company”

Great Grass 5 star review on 25th August 2018

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Posted 7 years ago

“Excellent product,fitting and customer service,would give more stars if i could,would and have recommended to family and friends by far the best thing we have ever bought for garden,owners of two dogs and so easy to keep clean its fabulous.a very happy customer.”

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Posted 7 years ago

“Very professional team. Came on time and completed the job in about 6 hours. Said that if grass not settled in a couple of weeks then they would come back and restretch the grass. I went to Great Grass on a recommendation. I would certainly recommend them to others.”

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Posted 7 years ago

“Lads did a brilliant job love the work they have done”

Great Grass 5 star review on 21st August 2018

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Posted 7 years ago

“Great Grass was recommended to me by a neighbour. I need my current lawn replacing and extending so the large current border had to be removed. Mike came to measure up and was very professional, giving good advice on the types of artificial grass available. (He didn’t try to sell the most expensive type but said they all look good when laid) Comminication by e-mail was good and the actual job was done in a day - all the lads worked really hard despite the weather being very warm. I am very pleased with how the lads worked and was certainly impressed with the end product. Well done to the Great Grass team👍🏼”

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Posted 7 years ago

“Excellent service from start to finish”

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Posted 7 years ago

Great Grass is rated 5.0 based on 1,278 reviews