Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,278 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 21st November 2025

772

Anonymous

Anonymous // 01/01/2019

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English

“I’m happy, wife not so happy. Few edges cut a little too short round both sets of decking. Also told we’d have a straight line leading onto the grass but ended up with the grass just being cut round the existing stone. But women are picky to the fine details. Apart from that I can not fault the guys that came, very friendly.”

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Posted 7 years ago

“Very helpful, professional and friendly from arriving to give us the quote to completing the job. Left everything looking lovely. Very happy to recommend great grass to anyone”

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(Bristol) - Posted 7 years ago

“Fantastic service from start to finish. Called the showroom and arranged for a survey of my garden, the guy turned up on time with some samples explained everything and we booked a date. On the day 3 lads arrived at 7.30am and worked all day in really hot weather. They left everywhere tidy and my garden looks amazing. The grass is really soft and natural and was by far the best grass I had been shown as I had 3 other quotes. No hesitation in recommending Great Grass.”

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Posted 7 years ago

“the actual work was good and particularly the person who came in the morning to start the work. He arrived after the time I was informed work would commence and following a phone call from me. Only 1 person turned up and whilst it was said that one person had not turned up for work, it was into the afternoon before 2 others arrived. I would have rated them more highly - the morning person worked in very hot weather and worked hard - but I had to clear away ice cream wrappers in the garden (there was a refuse bin in the garden) and also wrapping from the artificial grass which was left strewn in the street. I am in my 70s but had to collect this up and in doing so I had a fall.”

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Posted 7 years ago

“Excellent service- hard working - quality job - good price”

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Posted 7 years ago

“The staff and the grafters were excellent 👍 and I personally know one of the team , and my grass is definitely greener while the rest is brown 😎”

Great Grass 5 star review on 5th July 2018

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Posted 7 years ago

“I have had the artificial grass fitted recently and I can honestly say should have had it done years ago. It's money very well spent, the 2 lads that did were brilliant never stopped all day and mine wasn't the easiest with a 3 foot drop. I can't fault their work at all and would recommend these to anyone thinking about having it done. The best thing is the lawn mower has gone 😀😀 Well done great grass love it Paul”

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Posted 7 years ago

“The only thing wrong with my new lawn is that I didn't have it done years ago. The dog loves it and is always rolling around on it and. of course, whilst other lawns are looking pretty grim in the hot weather - mine looks as good as the day it was laid. The grass was laid in half a day and the guys were cheerful and efficient, they even filled in some of the potholes in the unadopted road at the side of my house. What more can you ask for? Two jobs well done!”

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Posted 7 years ago

“We were given pleanty of options and the admin team very helpfull with queries and recommadatios. We were shown pictures of previous projects similar to ours that had been carried out. The guys that came to lay the grass were polite, informative and generally very productive. As a director of a construction company I allways look out for presentation and notice straight away clean advertised vechicles and opperatives with company shirts. My Wife and I are exreamly happy with the result and as it was the final piece of the jigsaw to our completed landscaping project. We would be very happy to recommend Great Grass.”

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Posted 7 years ago

“Enjoyed visiting their showroom to see their samples on display. The guys were very accommodating and quick to arrange a quote and then installation. My experience was easy especially as it was for an indoor space.”

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Posted 7 years ago

“Brilliant service and hassle free. Came out to my house to survey the sight after offering an estimate. Estimate was pretty much spot on. Booked me in for fitting and completed the job from start to finish in roughly 5 hours. Highly recommend.”

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Posted 7 years ago

“Staffs are friendly and professional from start to finish. We had a good laugh while they worked in the soaring sun, never complained or moaned about the heat and did an absolutely fantastic job! My garden is now my favouirite place of the house.”

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Posted 7 years ago

“Great Grass were excellent! The quote was straightforward and the installers professional. My garden had a row of trees at the edge and the roots did affect the height of the new grass. The installers explained everything in full and adapted things to suit my personal needs. Would definitely recommend. Steve”

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Posted 7 years ago

“Absolutely fantastic team headed up by James & Liam. All here bright & early & they've all worked tirelessly even in such immense heat too. Extremely happy with the new lawn all laid so professionally. Cannot wait to sit out & watch my puppy enjoy it too. Thanks so much guys, this will make my life much easier.”

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Posted 7 years ago

“Excellent professional service will recommend these guys to anyone. Very thorough and helpful of choosing the grass.”

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Posted 7 years ago

“The lads from start to finish were brilliant and very happy with the work and did such a professional job. My garden looks great and we are very happy. Well done for a fantastic job. Paul”

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Posted 7 years ago

“Our new grass works perfectly with having kids and dogs in the house, no mud or mess! Looks amazing also. Installed in a few hours by a very nice team.”

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Posted 7 years ago

“Grass looks fantastic. My garden has completely changed Great service”

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Posted 7 years ago

“The chaps who fitted the grass did a great job and cleaned up after. I would recommend great grass .”

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Posted 7 years ago

“Absolutely fantastic service, from initial phone call to the fitting. I am so pleased with the results. And all at such a reasonable price. Thank you.”

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Posted 7 years ago

Great Grass is rated 5.0 based on 1,278 reviews