Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,278 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 21st November 2025

772

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Referred to us via a neighbour . The team were very friendly and professional throughout . They came the next day from the phone call to measure up and Gary took us through all relevant samples . We outlined what and who would be using the grass and he recommended the appropriate product to us .”

Helpful Report

Posted 5 years ago

“Fantastic service from quote to installation, the install team were quick, clean and very professional. Also big thank you to the clean up team overall a job well done by all. Would highly recommend if you need a new lawn.”

Helpful Report

Posted 5 years ago

“Fantastic service by great grass. Very efficient work when pricing my work, came on time and priced very competitive. The day of the install they came on time the lads were very polite and cracked on with the job. Full job completed in a morning and tied up after themselves. Fantastic job done and my kids love the new grass. I would highly recommend great grass to anyone.”

Helpful Report

Posted 5 years ago

“Very smooth process right the way through from the initial quote to the finished product. The guys on the day of the installation were great and we’re really pleased with the end result. The grass looks amazing!”

Helpful Report

Posted 5 years ago

“A fantastic service! Quick and efficient providing a quality finish. Great grass transformed our garden and have provided an attractive and safe area for our little one to enjoy. Great price too!”

Helpful Report

Posted 5 years ago

Thanks for the review Dina - enjoy your new garden !!

Posted 5 years ago

“Great service & product. Came out same day to give a quote, around a week later they were back to install. Speedy, very friendly and cleared up after. Extremely happy with the end result. Been wanting to have it done for a while and so glad we finally have.”

Helpful Report

Posted 5 years ago

“I cannot fault the excellent service received from Great Grass! Fantastic service from start to finish. From ordering some free samples, to getting somebody out to conduct a quote, to the final installation it was first class service. And the end product is fantastic. The guys arrived bright and early on installation date and within 4 hours my installation was complete. I didn't have to do anything other than offer a few brews. Couldn't recommend the guys at Great Grass High enough. If you want artificial grass done properly then don't look anywhere else! 5 stars! And have already recommended to my neighbour.”

Great Grass 5 star review on 2nd May 2020

Helpful Report

Posted 5 years ago

Thanks for the review Tony - no muddy paw prints or mowing now for you !

Posted 5 years ago

“Great grass,are just that,great.Turned up on time, did a great job,at a good price,the lads were very good,quick,clean,very professional.Thanks lads.”

Helpful Report

Posted 5 years ago

“Lads were spot on, Grass is perfect, wood quality for a reasonable price. Our lad and dog love it.”

Helpful Report

Posted 5 years ago

“Couldn't speak highly enough of Great Grass. Very professional, friendly and price wise very good. Got the job done in and out with no issues and even threw me some ground covering in for free for the back of garden so I can put rocks on. Will and have recommended”

Great Grass 5 star review on 23rd February 2020

Helpful Report

Posted 5 years ago

“Would recommend these guys very highly... Detailed explanation of the process given from the very start, with excellent advice given on which grass would be best for purpose. The installation team were professional, approachable and always on time and the standard of the finished article is fantastic!!! Don’t look no further if you want your grass done properly...”

Helpful Report

Posted 5 years ago

“From enquiry to installation everyone I spoke with was really nice. Guys who came to install the grass worked really hard in the rain and had done a great job by lunch time. The grass has made life so much easier with our puppies and the garden looms so much better for it as well. Some of the best service I've received from a company”

Great Grass 5 star review on 22nd February 2020

Helpful Report

Posted 5 years ago

“The team were helpful, friendly and professional throughout from calling in at the shop to having it fitted. Even when the weather let us down on the installation, they did what they could and quickly rearranged another suitable date for both parties. Would definitely recommend.”

Great Grass 5 star review on 14th February 2020

Helpful Report

Posted 5 years ago

Thanks for the review Chris. Enjoy your new garden !

Posted 5 years ago

“Great result reliable and quick - all very helpful too”

Helpful Report

Posted 5 years ago

“Great Grass did an amazing makeover of our previous swamp of a garden!! I am so very impressed with how swift and efficiently they transformed our garden - I thought it would take a few days but it only took 1.5. The guys worked professionally were polite and courteous and I was really impressed with their workmanship. From receiving the initial quote to the work being done all the employees I communicated with were very friendly and knowledgable and I would have no hesitation recommending them to anyone (in fact I already have to a few of my friends !) thank you to Great Grass for transforming our garden and making it such a wonderful space for our boys to explore, play football in and burn off energy 👍🏻”

Great Grass 5 star review on 11th February 2020

Helpful Report

Posted 5 years ago

“Fantastic service, turned up on time to give a quote, professional team gave me everything I wanted in my price. Turned up at 8am on the agreed date to commence work, carried out to a very high standard and the after service to deal with queries was fantastic. Would highly recommend.”

Great Grass 5 star review on 8th February 2020

Helpful Report

Posted 5 years ago

“I have had my grass nearly two years ago. Been really pleased and although I had a small issue recently where the grass was appearing to be going black in patches I was advised by the company what to do and it worked..... they were willing to come out and sort it if I couldn't resolve the problem.”