Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,278 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 21st November 2025

772

Anonymous

Anonymous // 01/01/2019

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English

“The overall service from Great Grass was excellent from start to finish. We had Grass and stones fitted, 4 lads came and did it within a day. Also cleared up and jet washed all the paths the next day - we are very happy with Great Grass and would recommend. The grass we picked has been perfect for kids and dogs.”

Great Grass 5 star review on 14th January 2020

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Posted 5 years ago

“Excellent service. The guys that came out to quote were clearly very knowledgeable and fully explained what they would do step by step and that the team would be dedicated to this job till the end, as opposed to nipping off to other jobs etc. I had a cheaper wrote from elsewhere but my gut feeling was that Great Grass would do a better job. The guys that came out to complete the work were punctual and got cracking straight away. They even compensated for a last minute glitch on our part which meant changing the plan, but they made it work. A really professional job well done and it's transformed what was a mud bath into a brilliant new garden space for the kids and dog to play. Well impressed and definitely the best decision going with Great Grass.”

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Posted 5 years ago

“Fantastic customer service , couldn’t ask for a better job , great team turned up on time and worked tirelessly until the job was complete. Would highly recommended great grass to friends and family in the future.”

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Posted 6 years ago

“Why are they called Great Grass??? because they do a great job for a good price. Done on time with pleasant efficient worker’s . Willing to talk or show finished work. We’ll done boy’s. BOB”

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Posted 6 years ago

“We had been thinking of getting artificial grass for a while so popped into the showroom. The staff there were knowledgeable and friendly. We arranged for a quote to be done at our property they arrived on time and were very efficient. We got quotes from competitors in the area non were as straight talking or as cheap. Competitors were actually twice the price and were doing the hard sell. I would definitely recommend Great Grass!”

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Posted 6 years ago

“We are delighted with the work done by your hard working team! We would not hesitate to recommend your services to anyone else.”

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Posted 6 years ago

“Really quick install, guys working on the grass were knowledgeable and offered care guidance. Overall I am very happy”

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Posted 6 years ago

“Very efficient and great lads, worked really hard to finish the job. Grass is looking perfect.”

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Posted 6 years ago

“Garden looks great all done in a day very helpful people would definitely recommend”

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Posted 6 years ago

“Very competent worked very well and enjoyable to be with excellent super”

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Posted 6 years ago

“Very pleased with grass we ordered excellent quality and service the only issue we have is the amount of waste we are left with and cannot do any thing with it.”

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Posted 6 years ago

“A very professional outfit. The quote was very competitive, the work started promptly with minimal inconvenience and finished ahead of schedule. The results are fantastic and has been much admired by all. The area was tricky as they had to cut around existing raised beds and a water feature. Now it’s winter the grass looks great and the garden is as good as new.”

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Posted 6 years ago

“Great Grass were excellent - arrived early morning on agreed date and completed large area of grass by early afternoon. Workers were pleasant to deal with and worked hard - removed all debris and arranged for someone to come and do a final clean-up that afternoon. Highly recommended - got rid of lawnmower next day!”

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Posted 6 years ago

“Great service from first quote to installation. Staff ever so friendly and helpful. Guys who installed were great, cleaned up as well”

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Posted 6 years ago

“Fantastic service from first contact to installation. The guys who installed it were great, tidied up after themselves and didn’t stop. Would recommend them to anyone, thanks for a professional neat lawn”

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Posted 6 years ago

“Absolutely brilliant service from start to finish the quality of the work is superb. The installation team were so professional and friendly. I cannot recommend them highly enough. If your unsure of who to use 100% pick this company it's the best company I have ever dealt with.”

Great Grass 5 star review on 22nd November 2019

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Posted 6 years ago

“Friendly, professional, happy to explain any processes etc. Always did what they said they were going to do. Even when the weather tipped it down and messed things up, they were back to fix it. Nice to have a firm that does what it says and provides a good honest service.”

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Posted 6 years ago

“Great company to deal with, friendly staff, great job all round absolutely thrilled.”

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Posted 6 years ago

“Absolutely brilliant service from start to finish. The team who did the fitting were fantastic really nice and friendly and professional. No problem with any aspect of the job. I would recommend this company to everyone.”

Great Grass 5 star review on 21st November 2019

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Posted 6 years ago

Thanks a lot Stacey - 2 day major transformation !!

Posted 6 years ago

“Received brilliant service and great communication, we were always kept informed of what is happening and any changes to plans”

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Posted 6 years ago

Great Grass is rated 5.0 based on 1,278 reviews