Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,287 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,287 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 21st November 2025

772

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I can 100% recommend this company. The initial visit by their estimator, the professional way in which the work was completed and the way it looked when finished all deserve 10/10! A really good company to deal with.”

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Posted 7 months ago

Thanks Nick for your kind words

Posted 6 months ago

“Fantastic job!! love my garden!! The guys are lovely!! thank you so much. .”

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Posted 7 months ago

Thank you!

Posted 6 months ago

“From start to finish a professional company who turn up exactly when they say they will. I couldn't be happier with the service provided and will happily recommend Great Grass to my friends.”

Great Grass 5 star review on 11th July 2025

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Posted 7 months ago

Thanks for the fantastic review Wez

Posted 6 months ago

“Really happy with the service and product from start to finish. Looks fantastic and great set of lads at design and install teams.”

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Posted 7 months ago

Thank you!

Posted 7 months ago

“Very pleased with the work done. The guys were friendly and efficient and cleaned up after themselves. New lawn looks fantastic - can’t wait to get out and sit on it but we’ll wait the requisite 24 hours. Thank you.”

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Posted 7 months ago

Thank you for your review!

Posted 7 months ago

“Thanks to great grass the 3 men worked really hard and very Clean Thanks lads I am a duble amputee I can't say how glad I am to get rid of that grass it's a god send Thanks to all of you”

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Posted 7 months ago

Thanks John!

Posted 7 months ago

“Excellent service.and great products. Kept informed from i itial visit to installation. Contact made before date of installation.to ensure all ok. On day of installation, thel insstallers arrived on time, worked very hard to ensure job completed to my satisfaction. A great job, well done. No hesitation on recommending this company”

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Posted 7 months ago

Thankyou Margaret!

Posted 7 months ago

“Fitters arrived at 8am as stated and got to work quickly. Medium sized garden was completed by 1pm. Result looks great and very pleased with it”

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Posted 7 months ago

Thank you.

Posted 7 months ago

“My order was dealt with quickly and efficiently from initial phone call to installation took only 2 weeks, and was done very well”

Great Grass 5 star review on 25th June 2025

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Posted 7 months ago

“Brilliant job done on time very a professional team of fitters. I would recommend this company to anyone that expects value and satisfaction for money.”

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Posted 7 months ago

Thanks Stephen!

Posted 7 months ago

“From start to finish everyone was attentive. The men arrived on time, did an excellent job. I couldn't be more pleased & they give a TEN YEAR GUARANTEE & the work was finished in a day. Thank you all.”

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Posted 8 months ago

Thanks Beryl, we're glad you're pleased!

Posted 8 months ago

“Guys that came did a GREAT JOB, WHEN THEY LEFT YOU WOULD NOT HAVE KNOWN THEY HAD BEEN APART FROM A PRISTINE ARTIFICIAL LAWN”

Great Grass 5 star review on 3rd June 2025

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Posted 8 months ago

Thank you for your fantastic review, Rob! We're thrilled to hear that our team exceeded your expectations and left your lawn looking pristine. Enjoy your beautiful new space! Great Grass

Posted 8 months ago

“An exceptional service from Great Grass throughout the process, from the sales team to the installation, everything was absolutely seamless! Work carried out well within the day to an extremely high standard. Even my neighbours complimented the team on the quality and efficiency of the installation and even more so the immaculate tidy up of the area on and around my property on completion of the job. A great quality product, a very reasonable quote and even peace of mind with the guarantee they offer on both the product and the work carried out. Thanks so much for my no maintenance lawn that I can now utilise all year round. If you're looking for an artifical lawn supplier and install, look no further than Great Grass.... you will not be disappointed!!”

Great Grass 5 star review on 29th May 2025

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Posted 8 months ago

Thank you so much for your glowing review, Claire! We're thrilled to hear that you had an exceptional experience from start to finish. No more mud mess or mowing. Looks fantastic ! Great Grass

Posted 8 months ago

“Great service from start to finish. Great quality grass and the installation guys were fantastic. Will use again for the front garden grass in the near future.”

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Posted 8 months ago

Thank you for your wonderful review! We're delighted to hear that you experienced great service and are happy with the quality of your grass. We look forward to assisting you again with your front garden project in the near future! Warm regards, Team Great Grass

Posted 8 months ago

“Really leveled out a horrible lawn with a good quality product. Quick installation, we love it”

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Posted 9 months ago

Thank you for the fantastic review, Colin! We're so happy to hear that our product helped level out your lawn and that you loved the quick installation. Enjoy your beautiful space! Warm regards, Team Great Grass

Posted 8 months ago

“Love my new grass in the garden it has made the space more usable and child friendly ❤️”

Great Grass 5 star review on 14th May 2025

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Posted 9 months ago

Thank you for your lovely review! We're so glad to hear that your new grass has made your garden more usable and child-friendly. Enjoy your beautiful space! ❤️

Posted 9 months ago

“Brilliant service, Can’t fault it!…. Like nobody had been, left clean and tidy, gate locked. Beautiful artificial lawn laid in a matter of hours. Superb!”

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Posted 9 months ago

Thank you for your fantastic review! We're thrilled to hear that you were pleased with our service and that your new artificial lawn looks beautiful. We always strive to leave everything clean and tidy, so it's great to know we hit the mark! 🌟

Posted 9 months ago

“Pleasure to deal with straight from the inquiry, Transformed the look of my property. Would highly recommend these guys !”

Great Grass 5 star review on 8th May 2025

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Posted 9 months ago

Thank you so much for your wonderful review! We're delighted to hear that you found the process seamless and that your property has been transformed. 🏡✨

Posted 9 months ago

“Initial query - advised of how works would be carried out, timeframe etc , given a first available date. Quote was given and then emailed formally with Contract on line - comfort of knowing dealing with a reputable company. Work commenced on agreed date arriving at 7.45 and completed at 15.30 - no mess. Excellent job and lovely company to deal with - thorough and efficient.”

Great Grass 5 star review on 5th May 2025

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Posted 9 months ago

Thank you so much for your glowing review, Vanessa! We're delighted to hear that you felt well-informed throughout the process and that our team completed the work efficiently and cleanly. It's wonderful to know that you enjoyed the experience of working with our company. We truly appreciate your kind words! 🌟

Posted 9 months ago

“Excellent job completed within timescale given and with no problems, new grass looks great 👍”

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Posted 9 months ago

Thank you for your fantastic review, John! We're really pleased to hear that the job was completed smoothly and that you're happy with the new grass. It’s great to know it looks amazing! 👍

Posted 9 months ago

Great Grass is rated 5.0 based on 1,287 reviews