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Great Grass Reviews

5.0 Rating 1,118 Reviews

100 %

of reviewers recommend Great Grass

Company Reviews

Product Reviews

5.0

Based on 1,118 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 9th May 2024

Great Grass 5 star review on 26th April 2024

Great Grass 5 star review on 24th April 2024

Great Grass 5 star review on 24th April 2024

Great Grass 5 star review on 24th April 2024

Great Grass 5 star review on 18th April 2024

Great Grass 5 star review on 6th April 2024

673

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lads were very professional polite courteous on time job was fantastic no mess left good price knowledgeable lads nothing to much trouble great company straight talking wot more can I say.”

Great Grass 5 star review on 26th July 2023

Posted 9 months ago

Thanks for the review Michelle much appreciated.

Posted 9 months ago

“This is the second time I’ve used Great Grass, very high quality and professional service from quote through to installation. I would definitely recommend them.”

Posted 9 months ago

Thanks Neil.

Posted 9 months ago

“This is the second time I’ve used Great Grass, very high quality and professional service from quote through to installation. I would definitely recommend them.”

Posted 9 months ago

“Very professional throughout the whole process from start to finish Kept in touch throughout the process and did things when they said they would(a lot of company’s don’t) and arrived on time both for the quote and the actual job”

Posted 9 months ago

Thank you so much Keith for your 5 star rating! We are really happy to hear your positive experience with us! We strive to be as professional and punctual as possible, and we are glad that we were able to make that happen for you. Thank you again for your kind words and for the 5 stars!

Posted 9 months ago

“Very professional throughout the whole process from start to finish Kept in touch throughout the process and did things when they said they would(a lot of company’s don’t) and arrived on time both for the quote and the actual job”

Posted 9 months ago

“This is the second time I've used Great Grass & would highly recommend. The professionalism of the whole team was fantastic, they all worked extremely hard resulting in an amazing new lawn. The quality of the prestige range is top notch too. Thanks so much, hopefully we'll get some sunshine back so we can sit & enjoy!😊👍”

Great Grass 5 star review on 24th July 2023

Great Grass 5 star review on 24th July 2023

Posted 9 months ago

Thank you so much, Rachel, for your 5 star rating of Great Grass! We are glad to hear that our team worked hard resulting in an amazing new lawn for you. We appreciate your loyalty and value that you have used us twice now and would highly recommend us! We hope you enjoy the superior quality of Prestige range and the sunshine to sit and enjoy your beautiful, newly installed lawn. Thanks again for your review!

Posted 9 months ago

“A great looking product, designed and fitted professionally by knowledgeable staff. I would highly recommend this company.”

Great Grass 5 star review on 18th July 2023

Posted 9 months ago

“I recently had my back lawn done by Great Grass. This was the second lawn as my front lawn was also done by them, and I decided to use them again. As before they came on the date specified and completed the work in around 5 hours. They remove the old turf and then lay different layers for drainage etc. They laid the grass well and removed the old turf. It looks really good, and of course the new artificial lawn saves a lot of maintenance. I would recommend them based on the work they did for me.”

Great Grass 5 star review on 17th July 2023

Posted 9 months ago

Thank you for your 5 star rating of Great Grass, Ian! It's very much appreciated. I'm glad to hear that you have used us twice for your lawn work and that you were satisfied with the results. We are very thankful to have such loyal customers!

Posted 9 months ago

“What a great job Great Grass have done, everything was done as promised, a very professional firm, would I recommend them, YES.”

Posted 10 months ago

“Great service, great product, great installation. Had all the options and process clearly explained at the first meeting and good to see they were open to a little bit of price negotiation. Contract process was smooth via email Had approximately 24m sq lawn done. My garden went from the standard new build lumpy lawn to a flat nice looking space in about 5 hours! I would highly recommend them”

Posted 10 months ago

“Fantastic, professional and efficient”

Great Grass 5 star review on 13th July 2023

Posted 10 months ago

“Super quick response to my initial enquiry and a quotation visit was booked within the week. The guys who came to install contacted me on the morning to confirm my requirements and sent me photos to ensure it was as I wanted it. By the time I returned home at lunchtime they had completed the job. It’s to such a high standard and exactly how I wanted it. Really impressed with the service, speed, quality and cost.”

Posted 10 months ago

Thank you so much Vikki for your 5-star rating. We appreciate your kind words - Super quick response to your initial enquiry and a quotation visit was booked within the week. The guys who came to install contacted you on the morning at confirm your requirements and sent you photos to ensure it was as you wanted it, and that's something we always strive for. We're glad you're impressed with the service, speed, quality and cost of our product. We appreciate your feedback!

Posted 9 months ago

“Great service, grass all fitted in one day! Looks amazing, and great quality too - thank you. Even finished with a jet wash of the garden & drive after they finished 😀 Would highly recommend 👍 great price too!”

Great Grass 5 star review on 10th July 2023

Posted 10 months ago

“Very pleased with the way it was done ,and the look of the grass would highly recommend great grass”

Posted 10 months ago

“Professional, quality materials, fair price. Ticks every box you’re looking for”

Posted 10 months ago

“Excellent service, friendly staff and reasonable prices; what more could you ask for 🤷🏻‍♀️ Cannot recommend enough - if we moved and want artificial grass these would definitely be my first call. Thanks Nyal, Mike and everyone else at Great Grass Failsworth, Manchester”

Posted 10 months ago

“Brilliant job completed Highly recommended”

Great Grass 5 star review on 1st July 2023

Posted 10 months ago

“Excellent service, friendly staff and reasonable prices; what more could you ask for 🤷🏻‍♀️ Cannot recommend enough - if we moved and want artificial grass these would definitely be my first call. Thanks Nyal, Mike and everyone else at Great Grass Failsworth, Manchester”

Posted 10 months ago

“Grass looks amazing. Really high quality and the lads are very professional and leave no mess whilst doing a great job!”

Great Grass 5 star review on 30th June 2023

Posted 10 months ago

Thanks Matt - looks great !

Posted 10 months ago

“Excellent professional service all the way through . After Initial enquiry was made the measure up and samples followed very quickly and received a confirmation by email fully advising the order and process . The installation of good quality grass was carried out to high standard and has completely transformed our garden .”

Posted 10 months ago

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Great Grass is rated 5.0 based on 1,118 reviews