Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,288 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,288 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 16th February 2026

774

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A bare concrete patio has been transformed by Great Grass into a smart little oasis of green. I have been pleased with the whole process from visiting the shop to installation and everything went well as promised. My neighbour is also impressed by the transformation!”

Helpful Report

Posted 5 months ago

“The service was excellent from ordering and fitting the best dession I've made”

Helpful Report

Posted 5 months ago

“Absolutely amazing service from so art to finish. The communication the whole time was impeccable. The work was done so perfectly. No mess and I am absolutely delighted with the finished result. I am so pleased and I highly recommend Great Grass.”

Great Grass 5 star review on 27th August 2025

Helpful Report

Posted 5 months ago

Looks like the dogs enjoying it Lisette x

Posted 5 months ago

“Very happy with my new lawn. The boys did a fantastic job, no problems at all. Nothing was too much for them when asked, they were quick, clean and professional.”

Helpful Report

Posted 5 months ago

“Excellent quality installation also left site very clean .would not hesitate to use them again.”

Great Grass 5 star review on 16th August 2025

Helpful Report

Posted 6 months ago

“The lads attended at the end of March and did a fantastic job of the back garden. I had sleepers installed all the way around with artificial grass in the middle. They were hard working, pleasant and I’m looking forward to having them complete works on my front garden.”

Helpful Report

Posted 6 months ago

Thanks for the kind words

Posted 5 months ago

“We were very pleased with the astro turf and the lads were very professional, the peace of mind it has given us so that we no longer have to weed the garden is fantastic! It looks brilliant and the garden actually looks bigger! We don't want the cash back for this review we would like you to get some nice biscuits for the staff. Thanks so much Ann and Chris x”

Great Grass 5 star review on 13th August 2025

Helpful Report

Posted 6 months ago

Thank you for your review!

Posted 6 months ago

“I've had a tremendous experience with Great grass, from the initial call to the finished job. This is the 2nd time I've used Great grass and have no doubt in my mind that should I need further garden work that I will be ringing Mike.”

Great Grass 5 star review on 5th August 2025

Helpful Report

Posted 6 months ago

“100% fantastic company. From my initial quote with Nayal to the day they arrived to install my grass, everything was spot on. Nyal went above and beyond to source granite dust as I didn’t want sand and this was no trouble at all. The guys installing the grass were all lovely, they arrived on time and were gone by the afternoon. They made sure everything was clean and tidy before they left, also checking to make sure I was happy. Already recommended them to a friends as I’m so pleased.”

Great Grass 5 star review on 4th August 2025

Helpful Report

Posted 6 months ago

“Great Grass helped to transform a dull grey area into an amazing inviting space that people can use for years to come with good quality artificial grass. They were quick to come out and measure up, and the installation happened a couple of weeks later. Great service all round.”

Helpful Report

Posted 6 months ago

“I am very pleased with the job Great Grass did for me, they were very professional from my initial enquiry through to the installation. I would definitely recommend them.”

Great Grass 5 star review on 31st July 2025

Helpful Report

Posted 6 months ago

“Very professional”

Helpful Report

Posted 6 months ago

Thank you!

Posted 6 months ago

“Great grass was very efficient and Nyal had a good insight of what we wanted. From first contact to completion Great Grass was very professional.”

Great Grass 5 star review on 24th July 2025

Helpful Report

Posted 6 months ago

Thanks Roy, garden is looking great

Posted 6 months ago

“A good company the lads that did our work Did a very professional job no problems started on time worked till it was finished”

Great Grass 5 star review on 23rd July 2025

Helpful Report

Posted 6 months ago

Much appreciated John!

Posted 6 months ago

“The guys were professional polite hardworking done an excellent job couldn't ask for anymore from them would definitely recommend to anyone looking for an installation”

Helpful Report

Posted 6 months ago

What an improvement! Thanks Michael

Posted 6 months ago

“Great job all round. Arrived on time and despite the heat cleared the area before laying the Grass and completed the job on time . Left the site in a clean and tidy fashion. Couldn’t ask for more. Would recommend.”

Helpful Report

Posted 6 months ago

Thank you for the recommendation

Posted 6 months ago

“Absolutely five star. From first survey to finished fitting of our Elegance grass from Great Grass has been perfect. Great advice all the way thru and our fitting gang have done an absolutely class job.”

Great Grass 5 star review on 18th July 2025

Helpful Report

Posted 7 months ago

Cheers Andy!

Posted 6 months ago

“Excellent and very professional job the 2 work men made a professional job.of doing the grass I would recommend great grass anytime”

Helpful Report

Posted 7 months ago

Thank you!

Posted 6 months ago

“All the team of lads at great grass were very professional,friendly,polite and easy to talk to.They did a amazing job,we were so pleased with everything they did.Would definitely recommend.”

Helpful Report

Posted 7 months ago

“We had our GreatGrass fitted by a Fantastic team of workmen yesterday and their workmanship was fantastic from start to finish,it looks stunning and it's hard to believe that it is not real grass”

Helpful Report

Posted 7 months ago

Thanks Lorraine and Brian, we're glad you're happy with everything

Posted 6 months ago

Great Grass is rated 5.0 based on 1,288 reviews