Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,272 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,272 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 29th October 2025

770

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A great looking product, designed and fitted professionally by knowledgeable staff. I would highly recommend this company.”

Great Grass 5 star review on 18th July 2023

Helpful Report

Posted 2 years ago

“I recently had my back lawn done by Great Grass. This was the second lawn as my front lawn was also done by them, and I decided to use them again. As before they came on the date specified and completed the work in around 5 hours. They remove the old turf and then lay different layers for drainage etc. They laid the grass well and removed the old turf. It looks really good, and of course the new artificial lawn saves a lot of maintenance. I would recommend them based on the work they did for me.”

Great Grass 5 star review on 17th July 2023

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of Great Grass, Ian! It's very much appreciated. I'm glad to hear that you have used us twice for your lawn work and that you were satisfied with the results. We are very thankful to have such loyal customers!

Posted 2 years ago

“What a great job Great Grass have done, everything was done as promised, a very professional firm, would I recommend them, YES.”

Helpful Report

Posted 2 years ago

“Great service, great product, great installation. Had all the options and process clearly explained at the first meeting and good to see they were open to a little bit of price negotiation. Contract process was smooth via email Had approximately 24m sq lawn done. My garden went from the standard new build lumpy lawn to a flat nice looking space in about 5 hours! I would highly recommend them”

Helpful Report

Posted 2 years ago

“Fantastic, professional and efficient”

Great Grass 5 star review on 13th July 2023

Helpful Report

Posted 2 years ago

“Super quick response to my initial enquiry and a quotation visit was booked within the week. The guys who came to install contacted me on the morning to confirm my requirements and sent me photos to ensure it was as I wanted it. By the time I returned home at lunchtime they had completed the job. It’s to such a high standard and exactly how I wanted it. Really impressed with the service, speed, quality and cost.”

Helpful Report

Posted 2 years ago

Thank you so much Vikki for your 5-star rating. We appreciate your kind words - Super quick response to your initial enquiry and a quotation visit was booked within the week. The guys who came to install contacted you on the morning at confirm your requirements and sent you photos to ensure it was as you wanted it, and that's something we always strive for. We're glad you're impressed with the service, speed, quality and cost of our product. We appreciate your feedback!

Posted 2 years ago

“Great service, grass all fitted in one day! Looks amazing, and great quality too - thank you. Even finished with a jet wash of the garden & drive after they finished 😀 Would highly recommend 👍 great price too!”

Great Grass 5 star review on 10th July 2023

Helpful Report

Posted 2 years ago

“Very pleased with the way it was done ,and the look of the grass would highly recommend great grass”

Helpful Report

Posted 2 years ago

“Professional, quality materials, fair price. Ticks every box you’re looking for”

Helpful Report

Posted 2 years ago

“Excellent service, friendly staff and reasonable prices; what more could you ask for 🤷🏻‍♀️ Cannot recommend enough - if we moved and want artificial grass these would definitely be my first call. Thanks Nyal, Mike and everyone else at Great Grass Failsworth, Manchester”

Helpful Report

Posted 2 years ago

“Brilliant job completed Highly recommended”

Great Grass 5 star review on 1st July 2023

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

“Grass looks amazing. Really high quality and the lads are very professional and leave no mess whilst doing a great job!”

Great Grass 5 star review on 30th June 2023

Helpful Report

Posted 2 years ago

Thanks Matt - looks great !

Posted 2 years ago

“Excellent professional service all the way through . After Initial enquiry was made the measure up and samples followed very quickly and received a confirmation by email fully advising the order and process . The installation of good quality grass was carried out to high standard and has completely transformed our garden .”

Helpful Report

Posted 2 years ago

“Great staff were very happy with the work carried out”

Great Grass 5 star review on 26th June 2023

Helpful Report

Posted 2 years ago

“Great staff did a fantastic job were very pleased”

Helpful Report

Posted 2 years ago

“Brilliant service from start to finish really helpful and great advise given. The standard of the work was excellent and the guys really efficient. Cannot recommend them highly enough, very competitive price.”

Helpful Report

Posted 2 years ago

“Brilliant from start to finish.”

Helpful Report

Posted 2 years ago

“I recently had my grass fitted by great grass the lads who fitted it was fantastic and all the neighbours are jealous lol looks amazing thank you great grass”

Great Grass 5 star review on 23rd June 2023

Helpful Report

Posted 2 years ago

“So pleased with everything from Greatgrass! Came to quote within a few days of calling, were professional and friendly and were able to give a date of instillation straight away. They came to install the grass and have done a fantastic job, it looks lovely and I cant wait for endless summers playing with the children in the garden! Thank you GreatGrass! Caroline”

Helpful Report

Posted 2 years ago

Great Grass is rated 5.0 based on 1,272 reviews