Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,278 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 21st November 2025

772

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service arrived on time and did a professional job.”

Great Grass 5 star review on 21st August 2023

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Posted 2 years ago

Thank you so much for the 5 star rating, Keith! We are so pleased to hear that you enjoyed our grass and that our excellent service arrived on time and did a professional job.

Posted 2 years ago

“Great Grass did a fantastic job, arrived on time, planned to perfection, professional, polite and friendly the guys were hard workers and the garden now looks amazing, would highly recommend.”

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Posted 2 years ago

Thank you, Gerald, for your excellent 5-star rating of Great Grass! We're so glad that you were satisfied with the job we did; we strive to achieve perfection every time. We're pleased that our polite and friendly team worked hard to Revamp your garden and make it look amazing. We appreciate your kind words and recommendation; it serves as a great motivation for us to continue doing our best.

Posted 2 years ago

“Great Grass did a fantastic job, very professional, arrived on time, planned to perfection, the three lads were friendly, polite and hard workers, the garden now looks amazing, would highly recommend.”

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Posted 2 years ago

“Very prompt polite and professional.A excellent job very pleased.Will certainly use again in the future.”

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Posted 2 years ago

“Installation was quick and the team were friendly and professional. A seamless service and my grass looks amazing. I’m delighted!”

Great Grass 5 star review on 16th August 2023

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Posted 2 years ago

Thank you for your kind words, Eve! We are thrilled to hear that you are delighted with your grass and that the installation process was quick and friendly. We appreciate all the hard work put in to ensure that you are satisfied with the service provided. We are thankful for your five star rating and encourage you to keep enjoying your great grass!

Posted 2 years ago

“Very happy with the correspondence, price and service. Had a couple of minor issues with the ground mainly due to the weather being terrible on the day but they still completed in the rain and came back the next day to resolve no questions asked 👍”

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Posted 2 years ago

Thank you so much for your 5 star review of Great Grass! We are so pleased to know that you were satisfied with both the correspondence, the price and the service we offer.

Posted 2 years ago

“Very professional and efficient. Came on time and had the job complete within a day. Really pleasant and friendly team. Really happy with the grass, the boys absolutely love it! Really pleased with end result. Thank you Great Grass .”

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Posted 2 years ago

Thank you for the kind words, Saadia. You finally have a garden that your boys can enjoy!

Posted 2 years ago

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Posted 2 years ago

“Superb job , Very pleased with the transformation . Highly recommend .”

Great Grass 5 star review on 10th August 2023

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Posted 2 years ago

“After Initial contact to ask for a quote, the team were with me within a few days, talked me through the options and some samples and we're extremely helpful including sending over some follow up materials. The fitting team arrived last week and managed to fit everything by early afternoon including removing some old paving that was no longer required. All the fitting team were really pleasant and talked me through various stages of the installation as well as being really friendly and giving me some advice to look after it with a dog in the house. Would recommend this company to anyone thinking about making the switch and the whole process was nice and simple and I am thrilled with the result.”

Great Grass 5 star review on 7th August 2023

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Posted 2 years ago

“Very pleased with company from start to finish and pleasant”

Great Grass 5 star review on 1st August 2023

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Posted 2 years ago

“Excellent service. Professional install. Quality material, it looks like real grass. End to end service is fantastic and very pleased with the overall product. Would highly recommend if you are considering artificial grass.”

Great Grass 5 star review on 31st July 2023

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Posted 2 years ago

Thank you Paul for your kind words and for giving us a 5-star rating! We are so pleased that you are so happy with the overall product, that you found the installation to be professional, and that we provided you with excellent service throughout. We appreciate your recommendation and hope you will continue to enjoy your artificial grass in the years to come!

Posted 2 years ago

“Great grass are the greatest fake grass installers in all of manchester. They have made a huge difference to my courtyard garden. I am happy with the result and the service. Cheers guys!”

Great Grass 5 star review on 29th July 2023

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Posted 2 years ago

“We received our quote from Great Grass which was very clear and we were pleased to accept. We were invited to ask any questions that occurred to us along the way and the office was very helpful. On the day of the fitting, the fitters arrived on time and introduced themselves and immediately set to work. Both fitters were polite and friendly and very industrious. It was an extremely hot day and we kept them supplied with water if required. Any mess was thoroughly tidied up and our garden looked fabulous, no weeds just this lush green lawn! My wife and I are very happy with our garden and happily recommend Great Grass for your artificial grass needs!”

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Posted 2 years ago

“Great grass are the greatest fake grass installers in all of manchester. They have made a huge difference to my courtyard garden. I am happy with the result and the service. Cheers guys!”

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Posted 2 years ago

Thanks Kris - what a difference !

Posted 2 years ago

“Absolutely love our new grass thanks so much! Really good rates and was done within half a day couldn’t recommend enough! Thanks guys”

Great Grass 5 star review on 27th July 2023

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Posted 2 years ago

Looks lovely Emma.

Posted 2 years ago

“Brilliant service for start to finish! Made everything so easy and straightforward. Thank you so much!”

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Posted 2 years ago

Wow what a difference Danielle totally transformed the garden !!!

Posted 2 years ago

“Great grass are the greatest fake grass installers in all of manchester. They have made a huge difference to my courtyard garden. I am happy with the result and the service. Cheers guys!”

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Posted 2 years ago

“Absolutely love our new grass thanks so much! Really good rates and was done within half a day couldn’t recommend enough! Thanks guys”

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Posted 2 years ago

“Brilliant service for start to finish! Made everything so easy and straightforward. Thank you so much!”

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Posted 2 years ago

Great Grass is rated 5.0 based on 1,278 reviews