Great Grass Reviews

Name: Great Grass
Rating: 4.98

5.0 Rating 1,288 Reviews

100 %

of reviewers recommend Great Grass

5.0

Based on 1,288 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Great Grass:

Who is Great Grass?

Established in 2009 from humble beginnings; Great Grass is now the UK's number one artificial grass supplier & installer. Great Grass sells fantastic value EU quality artificial grass directly to the customer via the Great Grass website for DIY installations. Great Grass also offers full installation services by highly trained artificial grass installers who use our specialised equipment to ensure the very best & speedy installation services.

We're so confident in our installation services we do not take deposits, payment is only due on completion & everything is covered by our lengthy EU guarantees. We're the only artificial grass company to offer finance options.

We are voted one of the top 3 UK Home & Garden companies in the country out of more than 17,000+ businesses - FreeIndex

Showroom open 7 days a week.
Lines open 9am-9am.

Visit Website

Phone:

0800 098 8133

Email:

info@greatgrass.co

Location:

668 - 670 Oldham Road, Failsworth, Manchester
M35 9DU

Great Grass 5 star review on 16th February 2026

Hayley

Great Grass 5 star review on 21st November 2025

775

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“From start to finish everything was great absolutely great service”

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Posted 1 year ago

Cheers Chris!

Posted 1 year ago

“Amazing service and quality of grass. What I thought was going to be a nightmare turned out to be super easy. All done and dusted in a couple of hours. Extra thanks to Nyal for helping me choose the right grass and the two men who installed the grass. Great job!”

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Posted 1 year ago

Thanks for the great review! We're always looking to make the process as easy as possible for our customers.

Posted 1 year ago

“I would highly recommend using Great Grass, we received a competitive quote, prompt and timely fitting and a beautifully fitted artificial grass that looks real. The fitter actually advised on how to look after the grass to keep it looking good.”

Great Grass 5 star review on 5th August 2024

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Posted 1 year ago

Thank you for the kind words and recommendation. The new lawn is looking great!

Posted 1 year ago

“Great product and service”

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Posted 1 year ago

Cheers Dave!

Posted 1 year ago

“This is the 2nd time I've used Great Grass in separate properties. They listen to what you want, they keep in touch and their fitters are excellent. They get on with the job and lay it in the shortest possible time. If needed again I wouldn't hesitate to use them again and I highly recommend them. Hence the 5 star rating.”

Great Grass 5 star review on 30th July 2024

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Posted 1 year ago

Thanks Anne for the 5 star review!

Posted 1 year ago

“Very happy with the service I received from Great Grass, really quick service, and all information provided. Job completed to a high standard and in a reasonable timeframe, the lads were careful around the garden and completely cleaned up after themselves, I would recommend their service.”

Great Grass 5 star review on 23rd July 2024

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Posted 1 year ago

Thanks Mike, the new lawn with the garden room and decking is fantastic. Looks like the perfect place to spend a summer evening!

Posted 1 year ago

“Had artificial grass in my garage space. Process was efficient, professional and competitively priced.”

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Posted 1 year ago

Thanks Wendy!

Posted 1 year ago

“Proficient from start to finish. Gave step by step procedures. True to there word the job was done in a day. The outcome in having artificial grass has brought neighbours and friends round.”

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Posted 1 year ago

Thanks Frank, your new lawn will be making all the neighbours jealous!

Posted 1 year ago

“Excellent service from start to finish came did they work left my garden clean and looking amazing. Thank you”

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Posted 1 year ago

Thanks for the review!

Posted 1 year ago

“Great grass did the work in a day and was to an excellent standard. They arrived on time and left the garden clean and tidy. The kids are enjoying playing on the grass.”

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Posted 1 year ago

Thanks Asif, we're glad you and the kids are happy with the new lawn.

Posted 1 year ago

“From start to finish the service from Great Grass has been excellent. A very professional service with appointments kept on time and everything happening as promised. Thank you to the team.”

Great Grass 5 star review on 17th July 2024

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Posted 1 year ago

Thanks Barbara, the new lawn looks great. Hopefully the weather stays nice so you can get out and enjoy it!

Posted 1 year ago

“Highly recommended. Great communication when rearranging day due to horrendous rain. A pleasure to deal with and a fantastic result.”

Great Grass 5 star review on 13th July 2024

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Posted 1 year ago

Thanks Darren, we're glad you're happy with the service!

Posted 1 year ago

“Fantastic transformation of out always wet and muddy garden. Brilliant and easy communication from the team. No upfront payments needed. Would highly recommend”

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Posted 1 year ago

Thank you!

Posted 1 year ago

“Really great service from beginning to end and really reasonable compared to other quotes we got. Grass is good quality, everyone I’ve spoken to as been professional and explained everything. 5 stars!”

Great Grass 5 star review on 9th July 2024

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Posted 1 year ago

Looking good Lee! Thank you for your kind words!

Posted 1 year ago

“Great communication, speedy installation, and only had to wait 4 weeks from the point of booking. Would recommend.”

Great Grass 5 star review on 5th July 2024

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Posted 1 year ago

Thankyou Katherine!

Posted 1 year ago

“Very efficient and professional team. Arrived early, got stuck straight in and didn’t stop. Great grass was recommended to me and I’m so glad I went with them. They have done a fantastic job I am really pleased with the outcome and the service. Thank you very much.”

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Posted 1 year ago

Thanks very much Angela! Enjoy your new lawn.

Posted 1 year ago

“Would definitely recommend great grass. I have used this company for years as they are always very professional from start to finish and the end result is always fantastic”

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Posted 1 year ago

Thanks Kim, we appreciate it!

Posted 1 year ago

“Fantastic Job, really happy with the quality of the grass and the installation. The guys didn’t mess around, they did front and back in little over half a day, super friendly, all round delighted with the job”

Great Grass 5 star review on 3rd July 2024

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Posted 1 year ago

“Fantastic from start to finish. Completed within a day and to a very high standard. Would definitely recommend Great Grass to anyone wanting to improve their garden.”

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Posted 1 year ago

“Recently had grass fitted, great lads and very professional Didn't stop on a very hot day and cleaned up after themselves”

Great Grass 5 star review on 26th June 2024

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Posted 1 year ago

Great Grass is rated 5.0 based on 1,288 reviews