Grass and Co. Reviews

Name: Grass and Co.
Address: 12 Hammersmith Grove, , London, London
Rating: 4.73

4.7 Rating 1,108 Reviews

94 %

of reviewers recommend Grass and Co.

4.7

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Grass and Co. 5 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't had the CBD oil for long (I bought calm) but the few times I have used it I have had great results as has my parter. Shipping was fast as well.”

Helpful Report

Posted 4 years ago

Hi, It means the world to us to read reviews like these! Thank you so much for taking the time to post and for sharing both your and your partner's experience of using our CALM CBD Oil. Incorporating them into your daily ritual can make such a difference and it's wonderful to know that you're feeling the benefits. Thank you again for your support and we look forward to welcoming you both back again soon. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Customer service was great. I’ve not used the balm yet but smells lovely.”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for this review, it's hugely appreciated! Getting it right every time is incredibly important to us and we're delighted to hear that our Customer Service team were able to help you. Thank you again for taking the time to share your shopping experience and please stay in touch. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Really impressed! I have never used cbd before and while researching I came across Grass&Co and so glad that I did. I feel it is making a difference. Thank-you”

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Posted 4 years ago

Hi there, Brilliant! Thank you so much for taking the time to share your positive experience after purchasing our CBD Oil. To hear that you feel it's making a difference means the world to us. For some people using CBD for the first time, the benefits are immediate and obvious. While for others, the effects can be subtle at first so you start to notice what you don't feel e.g. stress, aches or finding it hard to sleep in the evening. Thank you again, this was such a wonderful review to read on a rainy, grey Monday. Take care and please stay in touch, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Truly excellent products which have made me feel better. Top quality and brilliant service. Cant recommend highly enough!”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for sharing your 5* review! Your generous feedback and recommendation are really appreciated by our small team. It's brilliant to hear that your rate our products so highly and that your order arrived speedily with you. It's what we aim for with every single order! Thank you again for taking the time to post. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“My EASE body oil arrived quickly & well packaged. So far have only used it for a couple of days on my sore knees once a day but it seems to help a little. Nice to use & no irritation as I have quite sensitive skin. I’ll up the dose to twice a day but wanted to start slowly as I’ve never used CBD products before. One thing I think would be helpful is if feedback was split into products so you don’t have to trawl through loads. Lovely to know a tree will be planted for leaving feedback! Nice to buy from an ethical & responsible company. 4 stars only because I’ve only used for 2 days so far!”

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Posted 4 years ago

Hi Lynda, Thank you so much for sharing this review and for your lovely email too! Our EASE 250mg CBD Body Oil is really brilliant for applying directly to areas in need, such as sore knees. It's wonderful to hear that you've been starting to notice its soothing and easing benefits. Please don't hesitate to contact us if you need any help or advice around your daily dosing, or other products in our range that may help. Thank you so much for taking the time to get in touch to share your experiences, we know that many others will really your feedback too. Take care, Sarah and all the team at Grass & Co. x PS Thank you also for supporting our 'Plant A Tree' initiative. We've planted hundreds already and are looking into ways that we can do more. x

Posted 4 years ago

“Lovely company, products and people :)”

Helpful Report

Posted 4 years ago

Hi there, The team are so delighted with this review and touched by your kind words, thank you! Reading this 5* feedback really pushes us on to keep delivering the very best products to our lovely customers. Thank you so much for choosing Grass & Co. and for sharing both your experiences of shopping on our website and using our products. We hope to welcome you back again very soon! Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Beautiful products that actually work”

Helpful Report

Posted 4 years ago

Hi Sarah, We are hugely grateful to you for taking the time to share such a wonderful review. We know it will be incredibly useful to others who are starting on their CBD journey. As a small business, we're committed to delivering the best products and customer service every time. So, it's really rewarding to hear that you agree and that our products are helping you. Thank you so much for your kind words and we hope that you continue to enjoy the Grass & Co. range. Take care and please stay in touch, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Excellent quality products, favourite of all CBD brands on the market.”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for this amazing review! The team are really grateful for your support and wonderful feedback. Getting it right every time is incredibly important to us and your description of Grass & Co. as your "favourite of all CBD brands" means the world. Thank you again for taking the time to share your experience and please stay in touch, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Best tasting CBD oil I’ve tried”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for this excellent review! We challenge ourselves to deliver the highest quality and the best-tasting CBD Oil that's a joy to take every day. So, it's hugely rewarding for this to be recognised by you. We feel incredibly grateful to have the best customers who are so generous with their support and kind words. It means the world to us. Thank you again and wishing you a restful evening. Love, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Great product, have bought this twice before and still love it! Brilliant customer service and fast delivery.Thanks!”

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Posted 4 years ago

Hi Rebecca, Thank you so much for your purchase and for sharing your experiences. We're a small team, so it's a huge boost when we see such positive comments about both our products and your shopping experience. And, it's even more rewarding when we hear from repeat customers! Thank you again for taking the time to post. We couldn't have hoped for a better review, thank you! Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“From ordering through to delivery - excellent product and excellent customer service!”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for sharing your 5* review of your purchase with Grass & Co. It's really appreciated by our small team. It's brilliant to hear that your order arrived speedily with you and that you're enjoying the products. It's what we strive to deliver with every single order! We're always incredibly grateful that our customers take the time to post so that we can continually improve our service. Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Service and delivery were excellent.”

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Posted 4 years ago

Hi Gwen, Thank you so much for sharing your shopping experience and for your generous review. "Excellent" service and delivery are what we're aiming for every time! Thank you again for taking the time to post and please take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I bought a pair of aromatherapy candles for my sister in law's birthday. She says they are 'amazing'. Really lovely scent combinations.”

Helpful Report

Posted 4 years ago

Hi there, We're really grateful to you for taking the time to review your purchase. The Glow For It gift box is a wonderful present and it's brilliant news that they're loving the products. "Amazing" is always great to hear! Thank you so much for choosing Grass & Co. and we look forward to welcoming you back again very soon. Take care and wishing you a lovely Bank Holiday, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“After a number of years not sleeping well, I can sleep again! Thanks to Rest CBD oil. Thank you 🙏”

Helpful Report

Posted 4 years ago

Hi there, We really appreciate you taking the time to share such a positive review about our REST CBD Oil, thank you! As a small team, reading that our CBD Oils are helping customers with their sleep is so rewarding. A more restful night can make all the difference to the next day, especially with the challenges people are continuing to face right now. Thank you again for your support and feedback. Take care and wishing you a lovely Bank Holiday, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Very pleased”

Helpful Report

Posted 4 years ago

Hi there, We really appreciate you taking the time to share your review. It's great to hear that you're pleased with your purchase - this is what we aim for every time! Thank you for the 5* and we hope to welcome you back again soon. Take care and wishing you a lovely Bank Holiday weekend, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I was so impressed with how quickly my order arrived. It was all packaged beautifully and I can’t wait to try the contents.”

Helpful Report

Posted 4 years ago

Hi Rebecca, It's so kind of you to post your review so quickly, thank you. We're delighted to hear that the order arrived speedily - this is what we aim for every time! We really hope you have time to enjoy the relaxing and balancing benefits of the REST range soon. Thank you again for your support and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Excellent product excellent service what more can I say I would definitely recommend this company and product”

Helpful Report

Posted 4 years ago

Hi there, We were really happy to read this 'excellent' review from you! Thank you so much for taking the time to post about your purchase and shopping experience. As a small business, your support is hugely appreciated and invaluable as we try to spread the word about CBD! Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Brilliant balm helped me ease aches in my leg and it really worked .. have recently purchased another jar xx”

Helpful Report

Posted 4 years ago

Hi Patricia, Thank you so much for your kind words and for sharing your experience with our EASE Muscle Balm. We're a small business so hearing how customers are using and feeling the effects of our CBD is invaluable...especially when they're repeat customers! Thank you again for your support and we hope to welcome you back again very soon. Take care and please stay in touch, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“I purchased this for my mother who has joint pain and finds it hard to sleep ... after just one or two drops mum is feeling MUCH better.. the pain almost disappeared and she is having the best nights sleep in 10 years.. the service was excellent, prompt delivery .. all I can say is thanks ... keep up the good work!”

Helpful Report

Posted 4 years ago

Hi Tony, Amazing...We're really thrilled with this review, thank you so much! These personal recommendations are so helpful for us and others who are researching CBD for the first time. Hearing that our products have helped your mother is our ultimate goal. The Grass & Co. development process is long and detailed so that we can be sure that we deliver the best and most effective products to our customers. It means everything to us that you both rate our range so highly. Please stay in touch, we always love to hear from our customers and are happy to help if we can. And, we hope to welcome you back again very soon! Take care and sending all our best wishes to your Mum too, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Great botanicals with the pillow spray, and I have felt the CBD oil has certainly had a positive effect.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to share your positive experiences after using our CBD Oil and Pillow Spray. We're really happy to hear that you've been feeling the soothing and calming benefits. We're particularly proud of our botanical flavours and scents as we believe they make these relaxing daily ritual a joy, rather than a chore. Thank you for your support and for your kind words - they mean the world to us as a small business! Wishing you a lovely Bank Holiday. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

Grass and Co. is rated 4.7 based on 1,108 reviews