Grass and Co. Reviews

Name: Grass and Co.
Address: 12 Hammersmith Grove, , London, London
Rating: 4.73

4.7 Rating 1,108 Reviews

94 %

of reviewers recommend Grass and Co.

4.7

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Grass and Co. 5 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from the EASE range and can honestly say that I am pleased with the results. The rubbing balm definitely helps with joint pain and the oil has helped control bad spinal pain.”

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Posted 4 years ago

“Fantastic products that actually do what they say! I’d previously bought some Ease Balm on Ocado shopping it was absolutely brilliant i did right a review urging people to try this as it’s helped me with my chronic pain as I’m drug sensitive! So yes i will be buying a lot more of these products. Also bought the pillow spray to help me relax just fab! Worth every penny spent. 😀”

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Posted 4 years ago

“Super speedy delivery and great value”

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Posted 4 years ago

“Very prompt service and impressed with the products. Clear instructions and easy to open bottles! Anonymous.”

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Posted 4 years ago

“Brilliant quick turn around and delightful customer service.”

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Posted 4 years ago

“I’m using the ease drops starting low abs slow only used them for a week, good progress so far !”

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Posted 4 years ago

“Great product really helpped my long covid symptoms but I've almost finished the oil bottle as it's so small and at the price I'm not sure I can afford more for a good while. But great customer service just sadly to expensive for the size for people on a regular income”

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Posted 4 years ago

“Goid services goid products, I have a hip problem and have trouble sleeping since taking this just before bed it had helped me have a relaxing sleep. Highly recommend.”

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Posted 4 years ago

“I have been suffering with anxiety and panic attacks due to various family problems in the past four years, I decided to give your product a try and I can’t believe the difference it has made. I have now started back at classes and my sleep pattern has improved considerably. I also bought the balm as all the tension went to my shoulders and neck and can honestly say it’s working so well that I bought my son a pot for his knee problems. Amazing company products and customer service is 100% thank you grass and co I feel like I’ve got my life back on track”

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Posted 4 years ago

“The cbd oil is amazing the only product I have ever tried that’s given me deep sleep I’m recommending it to everyone”

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Posted 4 years ago

“Really quick delivery. Handy guide and clear instructions. Tastes ok too.”

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Posted 4 years ago

“I found this company via a podcast and am very glad I did. A wonderful range of lovely, beautifully presented products. I am new to CBD products so look forward to trying your range and highly recommended the products.”

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Posted 4 years ago

Hi Sarah, Thanks so much for getting in touch. It's great to hear that you heard about us on a podcast - we're super proud to work with all of them! We're also hugely grateful to you for taking the time to share such a wonderful review. We know it will be useful to others who are also starting on their CBD journey and also help us to keep delivering the best products and customer service every time. Thank you again for your kind words and please take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“A quality product.. The jar is twice the size of a different supplier and almost double the concentration. Good value and a speedy delivery.”

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Posted 4 years ago

Hi there, Thank you so much for this feedback and for taking the time to share your experience with our EASE Muscle Balm. We pride ourselves on delivering the highest quality and most effective products that are a joy to use every day. We're also a small (but growing!) business so hearing from first-time customers is invaluable to us as we develop our range. Thank you again for your support and we hope to welcome you back again very soon. Take care and please stay in touch, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Really lovely quality products, sent promptly. Would definitely recommend this company.”

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Posted 4 years ago

Hi Sarah, This is such a fabulous review, thank you so, so much! As a small business, we're committed to delivering the best products and customer service every time. So, to hear that you agree is amazing. We're incredibly grateful for your recommendation and also really appreciate you taking the time to share your experiences. We know that other people find them very useful, especially if they are new to CBD and Grass & Co. Take care and we look forward to welcoming you back again soon. Sarah and all the team at Grass & Co. x

Posted 4 years ago

“This is my second time buying from Grass and Co. After purchasing their CBD Oil and muscle balm, I became a firm fan as their products are excellent. A definite fan for life.”

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Posted 4 years ago

Hi John, "A definite fan for life" must win review of the month, thank you! It's brilliant to hear that you rate our products so highly and are enjoying the soothing benefits. Our aim is to always exceed expectations so that the CBD is a joy to use every day, rather than a chore. We're really grateful that our customers take the time to post as we grow our business. We hope to welcome you back again very soon. Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Arrived quickly and exactly as described on the web site.”

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Posted 4 years ago

Hi Ian, It's so kind of you to post this review, thank you. We're delighted to hear that the order arrived speedily - this is what we aim for every time! We really hope you enjoy using the products and that we're able to welcome you back again very soon. Thank you again for your support and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Excellent product range and free from THC.”

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Posted 4 years ago

Hi Daren, We were really happy to read this review from you. Thank you so much for taking the time to post about our products. As a small business, your support is hugely appreciated and invaluable as we try to spread the word about CBD! Thank you again and take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Barely had a chance to try the product but receiving daily emails from your company. Unless sending an incredible offer, less is definitely more with newsletters.”

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Posted 4 years ago

Hi there, Thank you for sharing your review and for choosing Grass & Co. We're really sorry to hear that the number of emails received has been too many. We try to strike the right balance between sharing information with new customers about how to use CBD and special offers, while also not cluttering your inbox. This is something we'll review following your feedback. Thank you again for your message. We genuinely welcome all feedback and listen to comments so that we can deliver the best possible products and shopping experience for everyone. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Husband found Grass and Co. online - purchased a balm cream to ease the pain I have from an old ankle injury. Had used that up and re-ordered another jar for me whilst awaiting surgery! Eases pain during the night and I can sleep better! In error he had ordered a duo pack. I spoke to company - able to return part of pack and husband reimbursed! Excellent product and excellent service!”

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Posted 4 years ago

Hi Dorothy, What fantastic feedback. Thank you so much for taking the time to post and also to your husband for finding us! We are a small team so reading such a positive review about how our products have helped your ankle and at night makes our day. It's also great to hear that our Customer Services team were able to assist you. Thank you again for choosing Grass & Co. and for taking the time to share your experiences for others to benefit from. Take care and we really hope that your surgery goes to plan. Sending you both our best wishes, Sarah and all the team at Grass & Co. x

Posted 4 years ago

“Ordered the calm Oil, have had it for a week everyday. I can feel more calm, it's hard to explain but it worked for me. It tastes good too ;)”

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Posted 4 years ago

Hi there, This review made our day, thank you. You're completely right, it is hard to explain how you feel after using CBD sometimes! For some people, the benefits are immediate and obvious. While for others, the effects can be subtle at first so you start to notice what you don't feel e.g. stress, anxiety, aches or finding it hard to sleep in the evening. And, great news that you love our flavours too - we're very proud of them! Thank you again for this recommendation. As a small business, we hugely appreciate your support, especially right now. Take care, Sarah and all the team at Grass & Co. x

Posted 4 years ago

Grass and Co. is rated 4.7 based on 1,108 reviews