“Wonderful customer service. Unfortunately one of the mugs I ordered arrived in pieces and I received a refund within 24hrs. The mug has sentimental value so my husband ordered it again and we hope it will arrive in one piece.”
“The card was damaged due to packaging BUT REPLACED WITH SPEED AND WITHOUT QUESTION by Campus Gifts. Very happy with their response.
Would readily use this company again.”
“Cannot fault the service provided from Campus Gifts. My overall rating is 4 stars because my initial order was incorrect - 1 incorrect item and no gift wrap which I had paid for. Upon communicating with their customer service, they did everything they could extremely promptly to put this right and I appreciate it very much - a really commendable customer service! 4 stars for the initial inconvenience of receiving an incorrect order but would rate 5 stars for customer service. Would definitely order again after a pleasant experience and the efforts made to amend what was wrong - also great offers and choice on the website :)”
“I ordered two sweet bashful bunnies as my son and daughter in law had little baby girl twins. They are very pretty and soft - so just the job.. they arrived the next day which was super - but I wasn't happy to see they had reduced stickers on them @6.99 which was different from what I had paid which was 20.78 plus 4.99 p & p. I gave them as gifts - but feel I was over charged somewhat”
“The delivery was within the time they had said, the order was correct and packed well. Happy with my purchases, and would use the company again, as well as recommend to friends.”
“Hi, I m Italian woman and it's more difficult to find disaster design 's products in my country. I m so happy to buied between a lot of choose of this on yours site. The parcel it's arrived in few time and in good condition. Only drawback the shipping fees too expensive. I'll go back to shopping again”
“Very reasonable prices and good variety of Beanie Boos available, with reasonable P&P prices and delivery lead times. Only gripe is that one of the Beanie Boos arrived without its TY tag...and to an avid collector like my daughter, that did NOT go down well, as it is far less valuable.”
“Very good service, the product arrived in good time, however the parcel was broken but luckily all the products were there and all in one piece! Will use again”
“I bought a child’s soft toy which I considered to be very expensive ( it was a large jellycat toy which are, I feel, a premium soft toy). The price it was offered by campus gifts was very competitive, in fact one of the best. Delivery was also very fast. Whilst the toy was packaged reasonably well (in a box) I felt that for hygiene reasons it would have been nice if it had been wrapped in a new bag (paper or plastic) or even tissue paper before being placed in the cardboard box (which may or may not have been reused/ recycled). For their price, I personally think jellycat could provide a drawstring bag or similar for their larger toys. As they don’t, it would have been nice if campus gifts could have packaged it accordingly. Anything else, I would not mind so much but a child’s toy is a little different, I feel. So 4 out of 5 for campus gifts. No problems at all with their service and I would use them again.”
“Ordered a last minute gift online at a Brilliant price..... did need to have courier service to ensure it arrived in time (it really was a last minute order). Arrived when it should, all in all a smooth purchase, Will definitely use again”