Gerber-store.co.uk Reviews

Name: Gerber-store.co.uk
Rating: 4.77

4.8 Rating 1,137 Reviews

95 %

of reviewers recommend Gerber-store.co.uk

4.8

Based on 1,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

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Email:

sales@gerber-store.co.uk

Location:

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Gerber-store.co.uk 5 star review on 24th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear pictures and descriptions. Quick delivery and a good looking product n”

Helpful Report

Posted 2 years ago

“Nice little pocket knife,”

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Posted 2 years ago

“Customer service is second to none, I was after a replacement open button for my Automatic Pliers that I had over 15 years and they didn't have a button spare. But they did replace with a brand new Diesel Pliers. Fantastic service,best I have had ever. I emailed the wrong place first and they sorted that out for me. I have a couple of other Gerber products and won't be using anyone else in the future. First Class”

Helpful Report

Posted 2 years ago

“I have found customer service excellent and I would definitely recommend. Royal Mail lost my item, but customer service sorted this out within minutes and gave me a choice of replacement or refund I chose replacement and it was posted the same day excellent service”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for your feedback. I'm so sorry to see this. I can see you spoke to a member of staff who checked your tracking and noted it has been lost in transit and a replacement has been dispatched for delivery tomorrow. I'm so glad we were able to sort this for you quickly. Best wishes, Stacey

Posted 2 years ago

“Excellent delivery and the product was exactly what my grandson was looking for.”

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Posted 2 years ago

“Good stuff”

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Posted 2 years ago

“Cuts clothes and fabrics just as easy as belts. No need for shears if Your cutter is sharp.”

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Posted 2 years ago

“Love it exactly as described, comfy to hold,easy to use”

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Posted 2 years ago

“Great product with excellent customer service within the company. After placing my order with next day delivery I had yet to receive any additional information or shipping link with delivery detail. I followed up with the company and they sent it on the next shipment and I received it less than 24 hrs later with a refund on my delivery as it had been delayed due to a system error.”

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Posted 2 years ago

“Though one is increasingly aware of how good the distribution system has become I was however very favourably surprised to receive my order the very next day. Of course this could only have happened because of Gerber’s very efficient fullfillment operation.”

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Posted 2 years ago

“Purchased a Gerber STLfolding knife for work purposes cutting very thick cardboard. I must say I am delighted with the quality of this knife .”

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Posted 2 years ago

“Excellent ready to go tool, ideal for those little Forgot, jobs.”

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Posted 2 years ago

“Very clear and easy to use web site. Clear pictures and descriptions of the multi-touch we looked at. Nice to be able to have inscription on a blade. Ours is a gift for our grandson's 18th birthday which is still to come. We chose Gerber as my husband has the same 'tool' which works so well. Safely packaged and a quick delivery. Highly recommend store.”

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Posted 2 years ago

“A very big thank you to Jamie and his team such great customer service and these days that is a rare commodity. Due to the excellent service I received I will be returning in the very near future to make more purchases and build my inventory. Best customer service I've received in a very long time! I can't say it enough. Thanks again to Jamie and his team. Your sincerely CQ Can't wait to receive my Gerber Strongarm 😎”

Helpful Report

Posted 2 years ago

“Great customer service, I ordered on a Thursday evening and it delivered Saturday morning. I will definitely use again”

Helpful Report

Posted 2 years ago

“Great service, great communication through our. It wasn't without problems but they were soon rectified. Great product great service I will definitely be using them again. Steve”

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Posted 2 years ago

“Hi Matt The quality of your product is top notch and the customer care is great. Thank you Bill Grant”

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Posted 2 years ago

“Fast delivery and a really amazing product”

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Posted 2 years ago

“Very impressed. Good website, good communications and fast delivery.”

Helpful Report

Posted 2 years ago

“They are a fantastic company to deal with . Every item I have purchased has arrived on time very well packaged matching its description exactly. The free sharpening stone is an ideal free gift. I would highly recommend this company as I'm sure you Neill have the same positive experience I have always had. I will be buying more items from them very soon”

Helpful Report

Posted 2 years ago

Gerber-store.co.uk is rated 4.8 based on 1,137 reviews