“Had to have a refund after inks won't fit printer was put in touch with a lady called Rachel who handled everything excellent. Having said that was due 2 small refunds still waiting for second one”
“Ordered it as it was cheaper than Amazon and I got a bigger discount by buying two packs. Arrived in 2 days, ink matched perfectly with the printer model as promised, and I have been printing away ever since.”
“Bought a product that was well priced but turned to it to be defective, which is obviously of no fault to Inks. After emailing them to advise, they quickly responded and said they’d send out an FOC replacement for next day delivery. This actually turned up after two days. I would be giving 5 stars if it had arrived the next day. Have to praise the customer service to send out an FOC replacement when a lot of companies would try and wriggle our of it.”
“Placing the order, payment and processing to receiving was all done very quickly. As the cartridge hadn't arrived by Friday from a midweek order, we fully expected to wait until Monday as the website indicated "working" days or business days. We were pleasantly surprised to see it sitting on our patio table in the side yard but somewhat perturbed there was no note pushed through the door to tell us it had been delivered. We could easily have missed it or it could have been stolen and we would have been none the wiser.”
