Hi!
Thanks for your review.
It's great to hear that you received a good level of service, and that we were able to help you.
If you need anything else, please get in touch.
Thanks,
Brendon, Social Media Team.
“Very pleased with the whole process, apart from the cost of my monthly payments that are on the high side especially with 9 years no claims discount I have... hopefully they will go down at renewal stage.”
Hi Tracy!
Thanks for your review.
We're grateful for you taking the time to share your feedback.
We're delighted to hear you received a good level of service throughout the process. In terms of the renewal, we'll send you out a renewal quote within 28 days of the policy expiring. If you'd like to discuss the price then, you can call up our renewals team on 0333 321 9790.
If you need anything else, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi Christopher!
Thanks for taking the time to share your feedback.
We're so glad to hear you're happy with the cover, and we were able to offer you a competitive price.
If there's anything you need, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi Ionut!
Thanks for your review!
We're grateful for you taking the time to share your feedback.
If there's anything else you need, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi Wendy!
Thanks for your review, and taking the time to share yoru feedback.
We're delighted to hear you found our service helpful and friendly.
If there's anything else you need, please get in touch and let us know.
Thanks,
Brendon, Social Media Team.
Hi Judith!
Thanks for sharing your review.
We're so grateful for you taking the time to pass on your feedback.
It's amazing to hear that you found the process quick, and that you're happy with the product.
if there's anything you need, please get in touch and let us know.
Thanks,
Brendon, Social Media Team.
Hi Vijaya!
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
It’s great to hear you find us efficient.
If there’s anything you need, just get in touch and let us know.
Thanks,
Brendon, Social Media Team.
Hi Christopher!
Thanks for your review.
It's amazing to see you've given us a 4 star rating for our service and price.
Feedback is very important to us, so if you'd like us to forward this onto the relevant colleague, please contact us on Facebook or X (formerly Twitter).
Thanks,
Brendon, Social media Team.
Hi Cheryl!
Thanks so much for taking the time to share your feedback!
It's great to hear you've received a high level of customer service, and that we were able to offer you a competitive price!
If you need anything, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi!
Thanks so much for taking the time to share your feedback.
We're so glad to hear we were able to offer you a competitive price and you're happy with the product.
If you need anything at all, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi Christine!
We're grateful for your review.
We're delighted to hear you found the website easy to use and we were able to offer you a competitive price!
If there's anything you need, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi Louise!
Thanks for taking the time to share your feedback.
We're delighted to hear you've received a high level of customer service!
If you need anything, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi!
Thanks for your review.
We're glad you're insured with us!
It's great to hear you found the website easy, and we were able to offer you a competitive price.
If you need anything, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi Timothy!
It's amazing to see you've give us a 4 star rating for our customer service!
We're grateful for your review.
If you would like us to forward on your feedback to the relevant colleague, please get in contact with us on Facebook or X (formerly Twitter).
Thanks,
Brendon, Social Media Team.
“The website was reasonably explicit and informative. Getting home insurance is quite a complex business, so anything that makes it easier is welcome.”
Hi Sebastian!
We're grateful for you taking the time to share your feedback,
It's great to hear you found the process easy and informative.
If there's anything you need, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi Donatus!
Thanks a lot for your feedback,
It's great to hear you found us functional and efficient.
If there's anything you need, please get in touch.
Thanks,
Brendon, Social Media Team.
Hi Christopher,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Jacqueline,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
“I am a very new customer of Hastings Direct, hence the very short review. However, I needed to ring Hastings Direct today and was disappointed to be speaking to an advisor in South Africa. The line was very poor. Nevertheless, the advisor was very helpful so I am a happy customer. So far, so good.”
Hi Christine,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Christian,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
