GB DIY Store Reviews

Name: GB DIY Store
Address: Unit 1, Fox Covert Way, Mansfield, Nottinghamshire
Rating: 4.85

4.9 Rating 2,850 Reviews

97 %

of reviewers recommend GB DIY Store

4.9

Based on 2,850 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About GB DIY Store:

GB DIY Store is a family run, UK based company, which offers an extensive range of uPVC hardware which includes window handles and door handles, repair parts, tools and fitting supplies.

The team here has over 25 years experience in this industry, we have literally done it all. We started out manufacturing and installing windows and doors and slowly progressed in to repairs. Now, we offer a very extensive range of repair parts for windows and doors.

With our knowledge and wide range of repair parts, we can solve any problems you may have with your uPVC windows and doors. Whether its a repair, upgrade or just some good old fashioned advice, we've got it.

Our team is always happy to help, so please do not hesitate to contact us.

Visit Website

Phone:

01623622205

Email:

nathan@gbdiy.co.uk

Location:

Unit 1, Fox Covert Way,
Mansfield
Nottinghamshire
NG19 0FR

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GB DIY Store 5 star review on 4th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seal delivered was correct, the price was not to bad, however the delivery timing as identified by Royal mail initially was not maintained and the second attempt was only just delivered within the specified time frame.”

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Posted 1 year ago

“Item delivered on time. Great product. Very pleased.”

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Posted 1 year ago

“Great product's and very pleased with prices but delivery is a little slow for our purposes in the trade.”

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Posted 1 year ago

“Very helpful and informative when I spoke to the sales department. The ordered goods arrived promptly as promised. When I made a mistake and double ordered the return process was simple and the money was back in my account in a few days with no problems. Highly recommended.”

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Posted 1 year ago

“good no problems”

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Posted 1 year ago

“V efficient”

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Posted 1 year ago

“Grate service on new sales however no one answers the phone and and dose not return calls we had a problem with first order and needed to speak to someone David Williams”

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Posted 1 year ago

“GB DIY were able to supply all the different locks I required to fit thumb turn units on all my exit doors. The units are good quality sold at a competitive price. Their tracking system however failed and I had to ring them after a few days to find out when my order would arrive.”

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Posted 1 year ago

“good product knowledge. good products helpful”

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Posted 1 year ago

“Did not at first understand the ordering system when ordering an item or in meters!!”

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Posted 1 year ago

“Easy ordering, delivery took about a week. Only problem is the hold open device is not very strong so the door will blow shut in a wind and the fixing holes are differently spaced than the old one meaning I had to put new holes in the door and frame”

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Posted 1 year ago

“Didn't answere my phone or email messages. The order I placed on line was all good. I think you should try and talk to people”

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Posted 2 years ago

“Product quality good but the postage cost to Jersey very expensive more than cost of item also I questioned why I had been charged vat which is not applicable in Jersey but did not receive a a reply to my email.”

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Posted 2 years ago

“Excellent customer service, communication. Would give 5 stars but received wrong item initially. Was swapped over with 24h so all fine. Thanks.”

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Posted 2 years ago

“I bought this to replace a copy that only lasted 4 years. If it’s as good as the original one then it’s great value for money. Ordered online and arrived in a couple of days.”

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Posted 2 years ago

“Easy to select product, swift delivery, great price”

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Posted 2 years ago

“Very good service. Although an initial error with the initial order, it was quickly and satisfactorily rectified by Dave in customer support who was very helpful, friendly and knowledgeable. However, FedEx delivery service leaves a lot to be desired.”

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Posted 2 years ago

“Very quick on receiving once paid, good overall 👍”

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Posted 2 years ago

“your parts you supplied were exerlent. perfect replacement for a door lock.the only problem was royal mail i was left for two nights with no back door lock. due to them lieing about delivering when they didnt even come any where near . i know this is no fault of yours and this is the reason i have only knocked one star off. if your parts had come on time then i would of said a perfect service thank you.”

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Posted 2 years ago

“Right product.Thank you for your service.”

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Posted 2 years ago

GB DIY Store is rated 4.9 based on 2,850 reviews